Frank Murray Email & Phone Number

GB

• Successfully led planning and execution of migrating a production environment to a new Kubernetes cluster with minimal downtime and network connectivity to app dependencies, ensuring zero impact to 50,000 end users.
• Contributed to migration efforts from AWS resources into equivalent Azure resources. Providing significant cost savings of 40% through right sizing resources, removal of legacy systems, and proper scale-in/scale-out.
• Acted as a resource for college campus recruiting and internship classes. Motivated incoming classes on the positives of starting their careers at the firm, answering questions, and mentorship throughout their.

GB

• Responsible for maintaining infrastructure to ensure delivery of releases by utilizing resources such as Azure DevOps, AKS, Docker, and more.
• Assisted in the creation of standards for Kubernetes. Ensuring both new and existing workloads have practical, easy to read and understand best practices.
• Created a CI/CD model and integrated a development team into it. Including new testing environments, resources, and automatic build and release pipelines. Removed excessive time expenditure and potential mistakes that.
• Provided technical leadership on DevOps for a development team. Driving solutions and improvements to processes and workloads.

• Leveraged strong analytical and problem-solving skills to diagnose, troubleshoot, and support employees’ computer-related problems across multiple functions.
• Collaborated with team members in developing solutions to I.T. problems.
• Educated employees in multiple locations on IT solutions to encourage employee independence.

Dallas, Texas, US

• Diagnosed and developed rapid solutions for customers requesting networking or telecommunications support. Resolved issues including network connectivity, telephony diagnostics, and deployment of network and telephony.
• Member of team of six resolving customer issues. Successfully resolved over 25% of requests (vs goal of 17%). Exceeded goal by 47%.
• Developed innovative solution by introducing automation to upload daily switch reports to SharePoint for increased efficiency.
• Managed procedures for multiple networking contractors to operate on-premises, including building access, background checks, and scheduling.

Bachelor Of Business Administration, Information Technology & Business Management

Undergraduate Certificate, Data Analytics