Frank Okoro Email and Phone Number
I am a Graduate Certificate Global Hospitality Business Development student at Seneca College with 5 years of work experience in the hospitality industry. I am service-oriented and have some experience in food and beverage and guest service operations. I possess a leadership mindset and am a team player. I am customer-centric and have a strong passion for ensuring guest satisfaction.
Eko Hotel & Suites
View- Employees:
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Account Relationship ManagerSouth Town Place Oct 2021 - PresentLagos, Lagos State, Nigeria
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ReceptionistEko Hotel & Suites Feb 2019 - PresentVictoria Island LagosAchieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyComply with hotel security, fire regulations and all heath and safety legislationAct in accordance with policies and procedures when working with front of house equipment and property management systemsFollow company brand standardsAssist other departments, as necessary -
Head WaiterEko Hotel & Suites Nov 2017 - PresentEko Hotel 1415 Adetokunbo Ademola Street, Victoria Island, Lagos. -
WaiterEko Hotel & Suites Nov 2017 - Present -
Head WaiterHeathrow Hotels And Tower Jun 2014 - Jun 2017Lagos
Frank Okoro Skills
Frank Okoro Education Details
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Global Hospitality Business Development -
Estam University BeninHuman Resources Management/Personnel Administration, General -
Yabatech College Of EducationHospitality Administration/Management -
Seneca PolytechnicGlobal Hospitality Business Development
Frequently Asked Questions about Frank Okoro
What company does Frank Okoro work for?
Frank Okoro works for Eko Hotel & Suites
What is Frank Okoro's role at the current company?
Frank Okoro's current role is Currently, I am a Graduate Certificate Hospitality student at Seneca College with 5 years plus work experience in the hospitality industry/ Tour Organizer/Realtor.
What schools did Frank Okoro attend?
Frank Okoro attended Seneca Polytechnic, Estam University Benin, Yabatech College Of Education, Seneca Polytechnic.
What skills is Frank Okoro known for?
Frank Okoro has skills like Hospitality Management, Hospitality Industry, Food And Beverage, Catering, Hotel Management, Pre Opening, Microsoft Office, Microsoft Word, Customer Service.
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Frank Okoro
Community Service Advocate | Crafting Impactful Stories For Ngos Through Articles, Photos, And VideosNigeria -
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2yahoo.com, slb.com
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