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Innovative and results-oriented, I am a senior executive with 25+ years of success delivering transformational leadership for complex enterprises with substantial experience in the IT, telecommunication, finance and transportation industries. Latest, I have lead operations for KMD, the largest Danish IT service provider where I developed innovative solutions for private sector corporations as well as government agencies with an annual turnover of €650M and 3.500 employees.I am credited with an exceptional ability for developing and transforming businesses by implementing advanced digitization solutions, supply chain optimisation, workforce development, financial planning, and service quality improvements. My recent initiatives have resulted in increased annual customer growth of 12% and a price reduction of 9% with same number of employees while implementing cost saving initiatives for an increase in annual cash-flow of €20M or 18%. I have also successfully executed over 30 major digitization programmes with new key customers including Danish Nationalbank, ATP, PenSam, Danish Defence, and other local government and hospital systems. As a collaborative leader, I have developed a consistent track record of improving workforce productivity while simultaneously increasing employee morale. I am focused on building top-performing teams and promoting cooperation across business units to drive positive change and enhanced profitability.
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BestyrelsesmedlemE-BoksCopenhagen, Dk
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Chief Executive OfficerGsv Materieludlejning Jun 2023 - PresentHedehusene, Sjælland, Dk -
Chief Operating OfficerGsv Materieludlejning Nov 2017 - Jun 2023Hedehusene, Sjælland, Dk
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Board ChairmanKeolis Danmark Jun 2018 - PresentGlostrup, Sjælland, Dk -
Managing PartnerGci Mar 2003 - PresentI establish positive professional relationships with companies in Europe and the Middle East and deliver business consultancy services specialising in digitisation and transformation projects. Advising companies in the IT, telecommunications, and finance industries, I develop innovative business strategies that achieve client goals.Key Accomplishments:✯ Grew client revenues 50% over 3 years by managing a successful acquisition program for a large transportation company.✯ Facilitated entrance of largest Danish IT service provider into the Scandinavian telecom services market developing a business plan with a wide range of planned services.✯ Enabled international expansion of a Middle East telecommunications company.✯ Supported PA Consulting Group in Denmark and ALIX partners in UK to deliver consulting services.
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Board MemberNorlys Feb 2019 - Jun 2022Silkeborg, Silkeborg, Dk -
Board MemberProjector A/S Apr 2018 - Sep 2019Randers Sv, Dk -
Executive Vice President OperationsKmd Feb 2014 - Oct 2017Ballerup, Sjælland, DkI lead operations for the largest Danish IT service provider developing innovative solutions for private sector corporations as well as government agencies with an annual turnover of €650M and 3.500 employees. Executing ambitious growth and digitization renewal plans, I am implementing cloud-based technology and solutions while securing operating stability. I also engage in business development and market expansion initiatives with 350 customers in the private and public sectors. Implementing competitive cost structures and continuous process improvements, I ensure ongoing alignment with organisational goals.Key Accomplishments:✯ Increased annual customer growth 12% and reduced prices 9% with same number of employees and implementing cost saving initiatives for an increase in annual cash-flow of €20M or 18%. ✯ Executed over 30 major digitization programmes with new key customers including Danish Nationalbank, ATP, PenSam, Danish Defence, and other local government and hospital systems. ✯ Deployed new cloud-based digital platforms in Scandinavia including implementing a SAP HANA Centre of Excellence and corporate-wide program to change workflow tool to ServiceNow.✯ Decreased number of incidents 3% and no serious security breaches by implementing process improvements. -
Chief Executive Officer, Dsb Vedligehold A/SDsb Sep 2011 - Mar 2013Høje Taastrup, Taastrup, DkI provided executive leadership for this train maintenance services company and subsidiary of DSB Public Company with €240M annual revenue and 1,500 staff. Charged with restoring the company to profitability following a half-year loss of DKK 22M, I was successful in increasing customer deliveries and service quality, and managing vendor relations for the trains procurement programme. I also developed and implemented a long-term change programme that streamlined processes and reduced costs by introducing value chain principles, centralising core processes, consolidating warehouses, optimising procurement spending and logistics, and introducing Lean principles at workshops. Key Accomplishments:✯ Recovered from a financial loss of DKK 22M to a profit of DKK 133million within 8 months.✯ Raised quality key performance indicators (KPIs) by 25%.✯ Improved employee satisfaction by 7% year-on-year, with the highest score for any operational unit within the company while reducing staffing levels 14% with no major issues by involving the union.✯ Achieved best-ever customer delivery figures, increasing daily deliveries from 95.8% to 98.5%, exceeding target.✯ Negotiated settlements with vendors and secured a 25% discount on the total contract value. -
Chief Operating Officer, Long Distance/Regional TrafficDsb Nov 2007 - Aug 2011Høje Taastrup, Taastrup, DkI spearheaded train operations for the largest Danish train operating company, and the largest in Scandinavia, with a staff of 6,000. Leading and managing corporate operations, I generated annual revenues of DKK 4.5B, delivering customer service improvements by improving the efficiency, reliability, and punctuality of train services. I also managed vendor relationships and negotiated contracts valued up to €50M.Key Accomplishments:✯ Increased customer satisfaction by 20% and achieved the highest-ever customer satisfaction score in 2009 by consistently achieving contractually-committed punctuality targets. ✯ Reduced the total workforce by 15%, including a 30% reduction in the sales force, a 20% reduction in train conductors, and a 30% reduction in administration staff. ✯ Improved quality KPIs improved by 22% introducing new and improved train service schedules, implementing winter weather plans, and restructuring the business unit to focus on quality.✯ Executing a turnaround plan for the procurement of delayed trains, resulting in a new delivery schedule and a discount of 45% off the contract value.
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Executive Vice PresidentAtp Sep 2004 - Oct 2007Hillerød, Region Hovedstaden, DkI directed operations of the Sales, Business Development and IT business unit responsible for 300 employees and a DKK 500M cost base for the Danish capital and pension fund valued at €60B.Key Accomplishments:✯ Transformed IT systems through the successful delivery of a €150M digitization project on schedule and in budget that transitioned IT platforms to customer facing digital solutions.✯ Restored profitability of the pension services subsidiary from a loss of €2M to a gain of €4M by reducing costs, raising customer prices, and refocusing staff attitudes.✯ Improving efficiency 9% by reducing the headcount through forced reductions and implementing an outsourcing program and hiring freeze. -
Executive Vice PresidentTdc 1993 - 2004I served in progressively responsible roles during a 10-year tenure for the largest Danish telecommunications operator with DKK 23B in annual revenues and almost 10.000 employees. As Executive Vice President, I spearheaded the development and execution of corporate business portfolio strategy and contributed to the Corporate Management Committee.Key Accomplishments:✯ Led cross-border merger talks with other telecommunications operators in the Nordic markets, and liaised with law firms, banks, and consultants.✯ Established a new Field Force and Switch Installation division with 4,000 staff, with a view to divestment, and kick-started negotiations with potential strategic partners.
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Senior Vice PresidentTdc Feb 1999 - Jan 2000Head of Product management & development division. Product revenue responsibility of 2.5 bio.Euro. 300 employees. Select tasks and results:✯ Executing Division restructuring with a view to optimize and facilitate cross-fertilization of competences✯ Overachieving on Revenue budgets✯ Introduction of several new services on the Danish market, incl. ADSL, flat rate pricing, convergence services, mobile services, IP/VPN services✯ Maintaining market shares in Mobile Retail market (approx. 48%) and winning market share in Data market (going from approx. 20% to approx. 40%)
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Senior Vice PresidentTdc Apr 1998 - Jan 1999Head of SME sales unit reporting to the head of the Business Division; The SME Sales unit had 450 employeesSelect tasks & results:✯ Achieving revenue targets of approx. 0.5 bio. Euro✯ New Small Medium Enterprises sales division successfully established✯ Sales efficiency increase by 15-16%✯ Implementing Win Back sales units (achieving a win back rate of 12%)
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Director, Business DevelopmentTdc Jan 1993 - Dec 1995Head of market planning staff in the domestic business, reporting to the head of domestic business. Select tasks and results:✯ CAPEX spending programme (approx. 0.5 bio. EUR.)✯ Participation in international acquisition files (examples: Belgium, Ireland and Austria)✯ Development of strategic plan in, introducing Tele Danmarks international development✯ Evaluation of several new business areas in Tele Danmark
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Vice President, Strategic PlanningBelgacom Jan 1996 - Mar 1998Brussels, BeHead of the strategic planning and project management departments in Belgacom; 10 employeesSelect tasks and results:✯ Securing, planning and execution of “Focus 98” Corporate Turn Around✯ Leading the 32 “make-or-break” projects leading to successful corporate turn around✯ Development and follow-up on Belgacom’s 5-yr business plan✯ Board approval of Belgacom Strategic plan 1997-2002, October 1997 -
Sales RepIbm 1986 - 1992Armonk, New York, Ny, UsStarting as Sales trainee ending as Account Manager. Customers included Danfoss, Højgaard Holding, FLS IndustriesSelect tasks and results:✯ Sales targets of approx. 10 mio. Euro✯ Overachieving on 4 of 5 yearly sales target ✯ Winning several sales competitions (quarterly and 6-months)
Frank Olesen Skills
Frank Olesen Education Details
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Aarhus UniversityBusiness Strategy -
Copenhagen Business SchoolGeneral
Frequently Asked Questions about Frank Olesen
What company does Frank Olesen work for?
Frank Olesen works for E-Boks
What is Frank Olesen's role at the current company?
Frank Olesen's current role is Bestyrelsesmedlem.
What is Frank Olesen's email address?
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What is Frank Olesen's direct phone number?
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What schools did Frank Olesen attend?
Frank Olesen attended Aarhus University, Copenhagen Business School.
What skills is Frank Olesen known for?
Frank Olesen has skills like Business Strategy, Change Management, Management, Outsourcing, Strategy, Strategic Planning, Management Consulting, Organizational Development, Product Management, New Business Development, It Strategy, Leadership.
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