Frank Oliver is a Senior Account Executive, Sap Billing and Revenue Innovation Management at Sap. He possess expertise in sdlc, agile methodologies, enterprise software, vendor management, requirements analysis and 9 more skills. Colleagues describe him as "Frank was my (heck, he was everyone at Northwell's) go to person for any Allscripts related issue. Prior to Frank, we had several less than spectacular people in this role, so when Frank came on board it was a breath of fresh air. He engaged on any issue from product functionality, to performance and support, to driving the rest of the Allscripts team to meet their commitments. He was always available and found innovative and dynamic ways to support all of the Northwell OCIO… Show more" and "Frank is an effective manager who empowers his team to maximize their capabilities. His keen insight enables him to focus on those measures that most accurately describe his team's performance. For example, over the course of several releases, we were able to reduced defects by 20% and hot fix errors by 50%. It was with regret that I moved on to continue pursuing new development that he gave my colleague and I the capacity to begin. "