Frank Perez

Frank Perez Email and Phone Number

Cybersecurity Student | CompTIA Security+ Certified | Team Manager at AT&T @ AT&T
dallas, texas, united states
Frank Perez's Location
Youngstown, Ohio, United States, United States
About Frank Perez

Frank Perez is a Cybersecurity Student | CompTIA Security+ Certified | Team Manager at AT&T at AT&T.

Frank Perez's Current Company Details
AT&T

At&T

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Cybersecurity Student | CompTIA Security+ Certified | Team Manager at AT&T
dallas, texas, united states
Website:
att.eu
Employees:
218956
Frank Perez Work Experience Details
  • At&T
    Team Manager
    At&T Feb 2022 - Present
    • Manages a team of customer service representatives, ensuring they deliver high quality customer care and troubleshooting on a daily basis to meet company goals. • Provided training and guidance to end users on the use of software applications • Creates helpful documents for team members to ensure quick and successful problem resolution and increase user efficiency.
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  • At&T
    System Analyst
    At&T Jan 2021 - Feb 2022
    Responded to and resolved technical inquiries and problems reported by 200 plus users in a timely manner • Conducted troubleshooting and problem solving for hardware, software, and network issues • Documented troubleshooting steps taken and provided information to tier two level support when needed.
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  • At&T
    Customer Service Sales Specialist
    At&T Feb 2017 - Feb 2022
    Boardman, Ohio, United States
    • Provides real time support to customers billing accounts• Provides excellent customer service and technical support by handling all customer issues• Highly professional, dependable, and reliable to perform duties with minimal supervision• Explained and sold AT&T products and services• Top Sales associate in 2018
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Frank Perez Education Details

Frequently Asked Questions about Frank Perez

What company does Frank Perez work for?

Frank Perez works for At&t

What is Frank Perez's role at the current company?

Frank Perez's current role is Cybersecurity Student | CompTIA Security+ Certified | Team Manager at AT&T.

What schools did Frank Perez attend?

Frank Perez attended Springboard, Youngstown State University.

Who are Frank Perez's colleagues?

Frank Perez's colleagues are Rebeca Reyes, Hassy Sadique, Kevin Gibbs, Priya Kumari, Kim Keyes, Edward Ashong, Alby Undefined.

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