In this role, I recruit, train, and lead multiple cross-functional software engineering teams, including Software Engineering, DevOps, and Data Science teams, to design, implement, and maintain network, systems, and applications. Oversee strategic planning, departmental budgeting, and resource management.Selected Achievements: ♦ Proposed and initiated a Retrieval-Augmented Generation (RAG) project and formed a cross-functional team to optimize bill processing services, projected to save over $1,000,000 in third-party expenses. Expected to boost revenue by 10-15% and reduce customer churn by enhancing data accuracy and access speed.♦ Enhanced developer experience and reduced software delivery time by 50% by leading the transition to the United Development Platform (UDP). Migrated from Docker Swarm to Kubernetes, Jenkins and Bitbucket to GitHub, GitHub Actions, ArgoCD, and Argo Workflows, and modernized data pipelines with Kafka. Unified three platforms post-acquisition, fostering defined domain team ownership and reducing dependency on DevOps/platform teams, enabling multiple daily deployments.♦ Improved company understanding of product profitability by implementing distributed domain data warehouses in Snowflake and leveraging the Unified Development Platform(UDP) to analyze AWS costs per team, domain, and product.♦ Maximized team performance by introducing Unblocked, an AI LLM tool that leverages code bases, documentation, and Jira to quickly produce information for internal development, sales, customer service, and other teams. This tool improves access to internal documentation, increasing team efficiency by 30-50%, ultimately benefiting customers.♦ Consistently led two or more teams, totaling at a minimum of 13 developers, since 2019. Oversaw teams in DevOps, data science, data engineering, and server-side development.

In this role, I led a multiple software engineering teams to design, configure, test, and support IT network, systems, and applications. I also collaborated cross-functionally with architecture, UX/UI, development, marketing, and other business divisions to produce and uphold detailed design specifications, product roadmap, and technical features of product portfolio.Selected Achievements: ♦Ensured alignment among product vision, backlog, roadmap, security initiatives, and the transition towards machine learning by conducting frequent meetings with the Product Management Team.♦Optimized security by collaborating internally to enable all product lines to leverage SSO and OIDC protocol and eliminate plain text passwords.♦Spearheaded numerous RESTful API microservices which now serve as AWS Serverless Architecture models for other internal teams.♦Enabled comprehensive auditing of APIs and microservices by implementing a .NET auditing library in partnership with internal AWS teams.♦Improved the lead generation process by enabling the internal application to handle both XML and JSON formats in an efficient manner as an integral member of the lead engine integration team.♦Integral to building the required infrastructure to transform the equity mining tool using cutting-edge AI/ML technologies.

In this role, I designed and developed web applications, websites, and Windows form applications utilizing the full .NET framework to access data stores required by various colleges within the University.Selected Achievements: ♦Integral to a successful project to convert all VB code to C# while ensuring an updated codebase for the service that managed the database of bones for the archaeologists.