Supervisor Central Formalities
CurrentManagement activities• Monitors the quality and results of the work processes and strives for optimization thereof.• Performs personnel management tasks and promotes the independence and development of employees.• Ensures adequate communication with the other departments and teams.• Ensures proper occupation of the department.• Acting as the cooperating foreman, coaches and guides colleagues substantively.• Responsible for the planning and division of work among the team.• Works together with the manager in making annual plans. • Captures work processes, monitors quality and results and improves processes where necessary.• Checks work for accuracy, timeliness and completeness.• Defines and maintains controls within the department and ensures that they areexecuted.• Checks the systems and corrects where necessary.• Checks the correct entry and handling of expiring deadlines.• Checks and monitors the quality of input in Inprotech and compliance with processes.Support team• Contributes to tasks within the department, such as mail processing, docketing, transfers, checks, takeovers / transfers and last day submissions.• Ensures the implementation of the acquisition and transfer of portfolios at the request of the teams.• Perform required team-transcending work.Knowledge management• Guards the knowledge of employees and ensures correct substantive training.• Monitors and optimizes the quality and results of work processes in the teams in collaboration with functional management and instructs users on process updates.• Manages and collects the knowledge (bank) of work processes and procedures.• Maintains knowledge of IP laws and regulations and is a source of information for the formalities officers.
