Frank Riva Email & Phone Number

Irvine, Ca, Us

• Consulted as a Senior Project Manager overseeing MA and Divestiture efforts at an enterprise level• Managing the Network and Telecom Infrastructure portions of the projects• Lead a global team of industry experts as part of several separate projects that managed the client’s enterprise wide divestiture process to create two separate companies• Scheduled and coordinated migration priorities and schedules• Prepared pre and post migration documentation and communications• Prepared migration and post-migration procedures • Coordinated post-migration hyper care efforts• Oversaw new network WAN/LAN, WLAN (WIFI), SDN designs and implementations• Worked with WAN vendors (Carriers) around the world to implement global interconnecting network• Authored reporting and tracking documentation• Maintained focus on business model and objectives• Implemented computing and network environment stabilization practices • Build and Maintain Strong Relationships with Stakeholders across all levels • Developed procedures and processes to accomplish the migration of spin company users to their new domain employing SDLC, Agile and Waterfall SDLC methodologies• Identified Risks across various areas and authored and maintained risks logs

Riva, Inc.; February 2013 to Present – Contracted as IT and Management Consultant to Medical practices to manage and perform front and back office systems, stabilizations, upgrades, and software customizations. These implementations achieve compliance with current and changing electronic health records (EHR) and reporting legislation. This includes hardware, software, networks, network security, EHR security, HIPAA compliance, and integration. I have also successfully converted several medical practices to an all paperless office to meet current legislative requirements.

Contracted as Sr. Project Manager to lead multiple teams (10 in total) of Outside Plant engineers, installers, and technicians to provide telecommunications restoration to areas damaged by Hurricane Hermine. I was directly responsible for the engineering and restoration of services from Charlotte, NC to Melbourne, FL. Duties included detailed status reporting metrics to all parties, sourcing engineering and construction crews, complex contract negations, project scope, project scheduling, coordinating restoration efforts, and extremely complicate change management with effected utility companies such as Power Companies, CATV providers, Telephone Companies, and Cellular Telephone providers. Restoration efforts were comprised of the discovery of the state of the plants and routes prior to the storm and reengineering same to create a brand new infrastructure suitable to both restore all services effected and provide future growth. I created and maintained several dashboards and progress reports tailored to each company consisting of KPI, RAG, and Book of Work style reports. I successfully managed my teams of engineers, installers, contractions crews, and splicers that were geographically separated along the storm’s path. All work was completed with budgets and on time. I was also directly responsible for document creation and maintaining revision control.

Riva, Inc.; Contracted as Sr. Project Manager responsible for preliminary readiness testing and evaluation of an advanced secure telecommunications system for use by the US Military Forces in the field. Managed a team of highly skilled engineers and technicians to take a system from the labs into the field for initial testing. Primary duties included chairing meetings, gathering test requirements, creation of test plans, scheduling testing with various agencies, identifying test participants, establishing roles and responsibilities, and publishing test results. Collated test results into lessons learned and generated lists of engineering changes and modifications to be made to the system.

Contracted as IT and Management Consultant to Medical practices to manage and perform front and back office systems, stabilizations, upgrades, and software customizations. These implementations achieve compliance with current and changing electronic health records (EHR) and reporting legislation. This includes hardware, software, networks, network security, EHR security, HIPAA compliance, and integration. I have also successfully converted several medical practices to an all paperless office to meet current legislative requirements.

Atlanta, Ga, Us

• Consulted as a Senior Project Manager managing all Hyper Care efforts associated with the implementation of new ERP systems for all Coca Cola holdings and Entities• Manage Hyper Care Bridge Calls and Meetings• Manage Applications Developer and SME resources to Resolve Defects and Issues• Schedule, track, conduct, and manage UAT efforts and defect resolution• Chair Meeting relative to Project Scheduling• Manage Project Plans and Timelines • Work with Senior Management on Plans and Timelines as well as Project Reporting

Saint Louis, Mo, Us

• Consulted as a Senior Project Manager working on relocating and then closing the client’s current Primary data center for a large Healthcare Provider as part of a Merger / Acquisition • Identify and led all efforts to migrate all services and equipment • Duties include gathering and scoping requirements, establishing project scope, budgeting, identification of levels of effort, creation of the project plans and master schedule • The effort is split into multiple waves of Disaster Recovery, Production and Non-Production• The first wave Non-Production with supporting Network and DMZ• Second Phase included Migrating the entire Production Environment • The second phase are multiple waves of Production systems comprised of over 4200 servers Identified Risks across various areas and authored and maintained risks logs• Implemented computing and network environment stabilization practices • Created WBS and defined and produced artifacts to use as procedures and satisfy all QA requirements• Create and maintain detailed Project Plan• Drive design and build of computing and storage infrastructure • Drive system software rationalizations and consolidations• Drive design and build of virtual computing environments for data, directory services• Established work break down structures, assign and manage cross functional resources• Private to Public Cloud migration including IaaS, SaaS, and PaaS implementations• Worked with WAN vendors around the world to implement global interconnecting network• IaaS, SaaS, and PaaS• Drive Active Directory redesign and AD Migration• Authoring and presenting status reporting to principles • Build and Maintain Strong Relationships with Stakeholders across all levels • Continuity of Business Operations Planning and Implementation

Thousand Oaks, Ca, Us

• Consulted as a Senior Project Manager working on relocating and then closing the client’s current Disaster Recover (DR) data center for a global Pharmaceutical company • Consulted as Sr. Project Manager to lead a global team of eight Managers and technicians to consolidate data center, services, infrastructure, and operations from the current DR data center located in a third party hosted facility and move to a client owned facility• Identify and led all efforts to migrate all services and equipment • Duties include gathering and scoping requirements, establishing project scope, budgeting, identification of levels of effort, creation of the project plans and master schedule • The effort was split into two waves each of which were to two separate locations• The first wave consisted of migrating all Network, DMZ, and associated services requiring DMZ access to the first location• The second wave was comprised of 115 other servers and services migrating to the second location• Identified Risks across various areas and authored and maintained risks logs• Implemented computing and network environment stabilization practices • Created WBS and defined and produced artifacts to use as procedures and satisfy all QA requirements• Managed hardware selection of migrated devices to the new data center• Managed design and build of computing and storage infrastructure • Managed system software rationalizations and consolidations• Managed design and build of virtual computing environments for data, directory services• Engineer and propose custom solutions based upon user and vendor requirements and specifications• Maintained focus on business requirements and policies • Conduct vendor reviews and selections to ensure customer’s requirements are met• Establish and maintain budgets, schedules, and timelines• Established work break down structures, assign and manage cross functional resources

Houston, Texas, Us

• Contracted as a Senior Project Manager working on the Schlumberger-Wellbore Integrity Solutions separation• As Sr. Project Manager I lead a global team of industry experts as part of several separate projects that managed the client’s enterprise wide divestiture process to create two separate companies• Focused on driving business and project initiatives to ensure successful project completion• Maintained focus on business model and objectives• Developed site separation requirements for End User Computing, Structured and Unstructured data• Developed and deployed Web Based applications and access to primary Systems • Developed procedures and processes to accomplish the migration of spin company users to their new domain employing SDLC, Agile and Waterfall SDLC Methodology in both production and Dev/Ops environments• IaaS, SaaS, and PaaS• Led the team that developed PC images and delivery methods to apply the images• Developed and conducted testing cycles of the images to find the Golden Image for deployment• Scheduled and coordinated migration priorities and schedules• Prepared pre and post migration documentation and communications• Prepared migration and post-migration procedures • Coordinated post-migration hyper care efforts• Prepared server migrations and new server builds• Oversaw new WAN/LAN and WLAN (WIFI) designs an implementations• Authored reporting and tracking documentation

Armonk, New York, Ny, Us

• Consulted as a Senior Project Manager working on the DOW Chemical / Corteva separation / Spin-off Company. • Worked with both the DOW and Corteva teams to create a new spin-off company, Corteva all under DOW Holdings thru Divestiture • Lead a global team of industry experts as part of several separate projects that managed the client’s enterprise wide divestiture process to create two separate companies• Led customization of front and back office systems employing SDLC, Agile and Waterfall SDLC Methodology in both production and Dev/Ops environments• Develop IT and Data Transformation Strategies • Migrated Client’s Multiple Manufacturing Execution Systems• Implemented computing and network environment stabilization practices • Developed and Implemented the Client’s new Disaster Recovery Plans and DR Run Books• Managed construction and hardware selection of new data center• Managed design and build of computing and storage infrastructure • Managed system software rationalizations and consolidations• Active Directory and AD Migration• Build and Maintain Strong Relationships with Stakeholders across all levels • Managed design and build of virtual computing environments for data, directory services

Armonk, New York, Ny, Us

Engaged as a Senior Project Manager working on IBM’s Global Software Tools Rationalization Program (Reduction) Lead teams of IT and Regulatory experts ranging from 5 to 11 membersLead software tools identification effortsAssist with developing Rationalization strategy for tools reduction Establish process for Rationalization decisions and actionsEstablish budgeting, timeframes, and determining ROIEngaged as a Senior Project Manager working on GDPR Compliance Program for all IBM Global Tools and Assets in the Global Technology Services branch Developing remediation strategies and technical solution documentation and instructionsDeveloping Project Plans and establishing timelinesDevelop and oversee processes, procedures and plans as well as executionDevelop and Manage compliance requirements and execution plansEstablish and maintain program scope

Mclean, Virginia, Us

• Engaged as an IT and Management Consultant with Enterprise and Medical practices• Clients include Family Dentistry of Hernando, Coast Dental, others• Lead teams of IT and LAN/WAN, WLAN (WIFI) experts ranging in size from two to five members on multiple projects and locations.• Engineer and propose custom solutions based upon user and vendor requirements and specifications• Conduct vendor reviews and selections to ensure customer’s requirements are met• Prepare proposals and budgets and manage teams up to four people.• Established work break down structures, assign and manage resources• Authored SALs and SOWs to answer each client’s requirements• Performed server and workstation migrations• Employed SDLC Agile methodology • Worked with Clients to develop and implement solid back-up and recovery plans and systems• Adhere to all data protection requirements, HIPAA data protection, and InfoSec best practices• Build and Maintain Strong Relationships with Stakeholders across all levels • Served as escalation point for troubleshooting, technical, and other issues• Create and manage user acceptance testing (UAT) and ensure compliance • IT Development and Operations - DevOps• Backup and Restoration including Business Continuity • Developed and Implemented the Client’s new Disaster Recovery Plans and DR Run Books

Mclean, Virginia, Us

• Consulted as Sr. Project Manager to lead multiple teams (ten teams for a total of 56 personnel) of Outside Plant engineers, installers, client engineers and technicians to provide telecommunications restoration to areas damaged by Hurricane Hermine. (33 team members in total)• Clients included Comcast, Verizon, Verizon Wireless, Spectrum, AT&T Wireless, others• Build and Maintain Strong Relationships with Stakeholders across all levels • Engineer and propose custom solutions based upon user and vendor requirements and specifications• Maintained an acute focus on each different business requirements of the above companies • Develop IT and Data Transformation Strategies • Identified Risks across various areas and authored and maintained risks logs• Conduct vendor reviews and selections to ensure customer’s requirements are met• Successfully led multiple projects locations from Charlotte to Melbourne• Established work break down structures, assign and manage cross functional resources• Lead LAN/WAN, WLAN (WIFI) and Fiber Optic systems engineering efforts• Engineered and installed Microwave by-pass systems• Worked with WAN vendors implement interconnecting networks• Data center, design and infrastructure builds• IaaS, SaaS, and PaaS• Very Complex Contract Negations, project scope, project scheduling• Establish and Maintain Budgets• Establish and Maintain complex time tracking and billing to include invoicing • Create a brand new infrastructure suitable to both restore all services effected and provide future growth. • Authoring and presenting status reporting to principles

Clearwater, Fl, Us

Contracted as Sr. Project Manager to lead a team of Managers and Hardware and Software Engineers. Assumed the temporary role of Software Release Manager to aid in the creation of and implement custom software upgrades and deployments. Documented existing practices and procedures as well as authoring new procedures. Worked closely with senior management and newly hired Agile SCRUM Master to develop new practices and procedures as the IT department migrates to a total Agile SCRUM mythology for software development and deployment. Authored and implemented procedures to integrate the clients Incident Management System with the Agile SCRUM process by developing detailed procedures and workflows. Duties also include creating and leading a large number projects and initiatives to improve PCI Compliance, and Incident Management processes. Additionally working with the IT Infrastructure group on leading several projects. Some of these major projects are datacenter relocation, Disaster Recovery Preparedness and desktop image standardization and deployment as well as business process management.

Mclean, Virginia, Us

• Consulted as IT and Management Consultant with Enterprise and Medical practices to manage and perform front and back office systems, stabilizations, upgrades, and software customizations. on several projects and initiatives in multiple locations • Engineer and propose custom solutions based upon user and vendor requirements and specifications• Conduct vendor reviews and selections to ensure customer’s requirements are met• Establish and maintain budgets, schedules, and timelines• Build and Maintain Strong Relationships with Stakeholders across all levels • Established work break down structures, assign and manage cross functional resources• Authored SALs and SOWs to answer each client’s requirements• Established and maintained budgets and invoicing• Worked with Clients to develop and implement solid back-up and recovery plans and systems• • Performed migrations from Windows XP and 7 to Windows 10• IT Development and Operations - DevOps• Develop IT and Data Transformation Strategies• Upgrade Servers, OS, Practice Management Software, and Desktop hardware• Employed existing Waterfall methodology

Hilden, Deutschland, De

• Consulted as Sr. Project Manager reporting to the CIO to lead a global team of eight Managers and technicians to consolidate data center, services, infrastructure, and operations from two major data centers located in Europe and the US into one third party hosted facility• As Senior Project Manager led all efforts to achieve a privet to public cloud migration • Duties include gathering and scoping requirements, establishing project scope, budgeting, identification of levels of effort, creation of the project plans and master schedule • Build and Maintain Strong Relationships with Stakeholders across all levels • Develop IT and Data Transformation Strategies • Identified Risks across various areas and authored and maintained risks logs• Implemented computing and network environment stabilization practices • Managed construction and hardware selection of new data center• Managed design and build of computing and storage infrastructure • Managed system software rationalizations and consolidations• Migrated Client’s Multiple Manufacturing Execution Systems • Managed design and build of virtual computing environments for data, directory services• Engineer and propose custom solutions based upon user and vendor requirements and specifications• Developed new processes and improvements to existing processes for compliance with new system topologies • Establish proper methodologies for Data Protection, DLP, backup and storage compliance with local laws and regulations• IT Development and Operations – DevOps• Active Directory and AD Migration

Arlington, Virginia, Us

• Consulted as Sr. Program Manager reporting to CTO responsible for preliminary readiness testing and evaluation of an advanced secure telecommunications system for use by the US Military Forces in the field• Identified Risks across various areas and authored and maintained risks logs• Build and Maintain Strong Relationships with Stakeholders across all levels • Engineer and propose custom solutions based upon user and vendor requirements and specifications• Conduct vendor reviews and selections to ensure the Command’s requirements are met• Establish and maintain budgets and timelines• Established Agile SCRUM procedures company wide• Primary duties included chairing meetings, gathering test requirements, creation of test plans, scheduling testing with various agencies, identifying test participants• Data center design and infrastructure builds• Active Directory and AD Migration• Backup and Restoration including Business Continuity • Create and manage user acceptance testing (UAT) and ensure compliance• IT Development and Operations – DevOps

St Louis, Missouri, Us

Contracted as Sr. Project Manager to lead a team of industry experts as part of the client’s divesture process to create two separate companies and create the computing infrastructure required to support these efforts. Duties included building one new datacenter to house the spin-off company as well as all infrastructure to support both companies. These efforts included capturing the actual total number of corporate servers, determining which are in scope and which are not, determining the disposition of the servers as well as defining what the dispositions are and charting courses of action to be taken i.e. Clone, New, and no action required. Also involved was determining the processes involved that comprise the courses of action and establishing a schedule that coincides with domain migration and software package roll-outs across both new companies. Duties also included detailed coordination with the migration teams and the applications teams to create a proper and controlled process. Implemented and/or enhanced manager services providing standards, policies, deployment strategies, monitoring and privet and public cloud services for continued maintenance and operations. The technologies involved are network security, Microsoft Hyper-V, Hypervisor, VM Ware ESX Host deployments, vCenter, vSphere, and Migrations, Several LAN upgrades and re-architecture, and implementing a Privet Cloud architecture while conforming to ITIL standards and practices. Duties also include establishing standards for all the above activities as well as for documentation creation and administration. Oversee network security measures that comply with applicable standards and regulations. Selection and acquiring new computing hardware and Data Storage SANs as well as Telecommunications Infrastructure such as SONET, MPLS, and TDM.

Bertrange, Lu

Contracted as site lead and project manager to lead teams of IT experts in a Technical Refresh and XP to Windows 7 migration/upgrade throughout the US and Canada. Duties included planning and executing PC upgrades and replacements. PC hardware to be supported were re-imaged and converted from Windows 7 Professional to Windows 7 Enterprise as well as application upgrades and security enhancements. Special attention was paid to application migration and configurations in the field. The Client had several highly customized and homegrown mission critical applications to include scientific laboratory instrumentation that required research, testing, and customization. Detailed inventory and establishing print services were also part of this effort. Implemented and expanded managed services capabilities for improved monitoring, pro-active maintenance with tools sets to provide anti-virus, more comprehensive break-fix activities, and day to day operation as well as Telecommunications Infrastructure such as SONET, MPLS, and TDM

Jersey City, Nj, Us

Contracted as site lead/manager to lead a team of industry experts on several Global Infrastructure initiatives involving network security, VM Ware ESX Host Migrations and Creations, Several LAN upgrades and re-architecture, and implementing a Privet Cloud architecture that is expandable into the Microsoft Azure Cloud while conforming to ITIL standards and practices and increased managed services capabilities by implementing tools such as vCenter for VMware and Hypervisor for Hyper-V deployments. Duties also include establishing standards for all the above activities as well as for documentation creation and administration. Oversee network security measures that comply with applicable standards and regulations, VM Ware ESX Host Migrations and Creations are for the client’s Test/Development and Production environments as well as software upgrades and patches. Also introducing new network and data security standards as well as Data Storage SANs and attachment to the ESX Hosts. Implementing a new Microsoft Hyper V solution and integrating Hypervisor System Center, SCRUM, and SCOM 2012 to control both the ESX, Hyper V hosts, and storage as well as the expansions into the Azure Cloud. With computing environments including SQL, Oracle, Sun Solaris, Linux, and SharePoint to include AS400. Also assisted with the implementations of WebSphere, Message Broker, and BizTalk for the client’s web based internal and external web applications. Leading the entire effort to design, implement, and train the incumbent IT Staff on the all the above technologies. Also leading the design and architecture efforts in the LAN and WAN improvements and upgrades for all the client’s locations. This involves switch replacements, code upgrades, and network design/re-design to optimize data transfer across the network. Also leading the effort to introduce a VoIP Phone solution for the client’s Customer Care Center along with Telecommunications Infrastructure additions such as SONET, MPLS, and TDM.

Herndon, Virginia, Us

Contracted as Project Manager for the prime contractor, building large integrated LANs and OSP Infrastructure on Ft. Benning for the I3MP/IMOD program. Provide day to day Project Management on site involving near continuous change orders and redesigns while coordinating with other government agencies such as BRAC, the US Army Corps of Engineers, Ft. Benning NEC, and Ft. Benning DPW. Oversaw change control and project documentation, LAN planning and implementation while accommodating design changes from OSP/ISP to IP architecture.

Provided day to day Project Management for an extremely large scale high visibility mission critical infrastructure and software development and integration projects for the US Air Force. These are multi-phase projects consisting of replacing with new and overbuilding existing LAN/WAN infrastructure on over 120 US Air Force Bases worldwide and creating a highly integrated enterprise-level C4I Situational Awareness hardware/software tool suites. Infrastructure includes the replacement and/or addition of LAN/WAN equipment and providing an integrated Infrastructure Management platforms on dedicated hardware as well as Virtual Computing environments in Air Force datacenters and NOSCs. Ensure that the C4I Situational Awareness hardware/software tool suites follow and conforms to SDLC, ITSM, and ITIL standards and best practices. Introduced and enforce SDLC, ITSM and ITIL standards within these programs. Technologies employed include but not limited to Red Hat LINUX, UNIX, Oracle, DB2, SQL Server, IIS Server, J2EE, .NET and other technologies Quest Software, Remedy and BMC products. Successfully manage requirements gathering, development, and laboratory testing in both General Dynamics and Air Force labs

Provided Project and Program Management for eleven large scale nation wide infrastructure implementations for both Commercial and various DoD agencies. I have also project managed two new Datacenter builds, performed a technology refresh of the LAN/WAN infrastructure in two others, and built two new datacenter laboratories to be used for testing and evaluation. Managed all aspects of program implementations by providing project, budget tracking and reporting. Authored and maintained schedules, conducted project calls and meetings, provided status and updates to clients and their customers as well as overseeing a team of up to 13 directly reporting personnel five of which were client personnel forming a matrixed organization. Written and conducted employee performance reviews. Directly responsible for making staff changes and employee retention. Introduced and enforce SDLC, ITSM and ITIL standards within these programs. Author and maintain Change Control tracking and Quality control management to include departmental management. I was also responsible for conducting reviews, meetings, and briefings with and for high level military, government, officials, and senior management.