Been working in IT since 1992, starting as a developer, working up to a solution architect position in various different system. I've been in the Salesforce domain since 2011. I currently worked at City of Hope since July 1, 2019 as a Salesforce CRM Manager. I manage a team of five developers and one administrator, along with managing an off-shore team. We provide services and apps for Call Center, Clinical operations, various healthcare related uses. We use Copado for Dev-Ops operations. Experienced Senior Information Technology Professional with a demonstrated history of working in the medical device and healthcare industry. Strong Technical Skills in App Development, Administration, Team Leadership, Medical Devices, Team Building, Six Sigma, Software Development Life Cycle (SDLC), Project Leadership, and CRM Management. Certified Platform App Developer and Salesforce Administrator.