Frank Schembari

Frank Schembari Email and Phone Number

Senior Manager at Amazon Web Services @ Amazon Web Services (AWS)
seattle, washington, united states
Frank Schembari's Location
Wake Forest, North Carolina, United States, United States
Frank Schembari's Contact Details

Frank Schembari personal email

n/a
About Frank Schembari

Frank Schembari is a Senior Manager at Amazon Web Services at Amazon Web Services (AWS). He possess expertise in cloud computing, paas, saas, hybrid cloud, bluemix and 22 more skills. Colleagues describe him as "I recommend Frank for any management position in the technology field. Frank understands the technology, or learns it quickly and is passionate about how it can solve business problems. Frank is very good at matching individual engineers skills and interests with IBM goals and needs. He is well respected by his peers, managers and direct reports. Frank is very good at seeing and working towards a broader plan for problems, organizational structure and products. He has excellent… Show more"

Frank Schembari's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Senior Manager at Amazon Web Services
seattle, washington, united states
Employees:
72973
Frank Schembari Work Experience Details
  • Amazon Web Services (Aws)
    Sr. Manager, Enterprise Support
    Amazon Web Services (Aws) Apr 2022 - Present
    United States
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  • Amazon Web Services
    Enterprise Support Manager
    Amazon Web Services Dec 2018 - Apr 2022
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  • Ibm
    Leader, Ibm Cloud Support, Ibm Master Inventor
    Ibm Jan 2017 - Dec 2018
    Raleigh-Durham, North Carolina Area
    - Responsible for the worldwide strategy and delivery of technical support to IBM’s Public and Dedicated Cloud clients utilizing Cloud Foundry, Containers, IoT, Blockchain, Developer Services, and Network infrastructure.
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  • Ibm
    Manager, Ibm Cloud
    Ibm Mar 2015 - Jan 2016
    Raleigh-Durham, North Carolina Area
    - Managed day-to-day business operations and people management of a growing Cloud support team- Led a developer support team responsible for the technical support, critical incident notification, and change management of IBM’s public, private, and hybrid PaaS product and services.- Support focal point responsible for delivering a consistent client support experience across all of IBM Cloud (PaaS, IaaS, SaaS). - Successfully addressed client escalations and concerns regarding the Bluemix platform and its related services.- Shared the IBM Cloud Support process and strategy at executive briefings to prospective enterprise cloud clients.
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  • Ibm
    Manager, Websphere Application Server Level 2 Support
    Ibm May 2013 - Mar 2015
    Raleigh-Durham Area, North Carolina
    - Managed day-to-day business and people management of a high volume Level 2 Support team- Transformed IBM Support by implementing Technical Support Chat across multiple products.- Led hiring and recruitment effort for 100+ organization- Developed new policies and procedures designed to improve morale, retention and teaming.- Decreased costs and improved productivity and efficiency of engineers through the adoption of virtualization.
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  • Ibm
    Manager, Websphere Application Server, Xd And Xc10 Swat
    Ibm Jun 2012 - Jul 2013
    Raleigh-Durham, North Carolina Area
    - Managed a high-performing team of engineers that specialize in delivering short-term, supplemental product support on-site or remotely, as the last line of defense, during critical customer situations.- Regularly communicated status of situations with clients and executives.- Managed worldwide deployment of resources based on location, skills, severity and financial impact.- Implemented strategic and sustainable process improvements to reduce time to resolution while increasing employee skills and customer satisfaction during escalated support situations.
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  • Ibm
    Websphere Application Server Support Engineer
    Ibm May 2011 - Jul 2012
    Raleigh-Durham, North Carolina Area
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  • Ibm
    Web Development Team Lead
    Ibm Jan 2005 - May 2011
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Frank Schembari Skills

Cloud Computing Paas Saas Hybrid Cloud Bluemix Software Development Technical Support Patents Websphere Application Server Websphere Soa Software Project Management Php Agile Methodologies Enterprise Architecture Unix Python Sql Java Solution Architecture Requirements Analysis Project Management Sessions Customer Support Team Leadership Html Service Oriented Architecture

Frank Schembari Education Details

Frequently Asked Questions about Frank Schembari

What company does Frank Schembari work for?

Frank Schembari works for Amazon Web Services (Aws)

What is Frank Schembari's role at the current company?

Frank Schembari's current role is Senior Manager at Amazon Web Services.

What is Frank Schembari's email address?

Frank Schembari's email address is fr****@****web.com

What schools did Frank Schembari attend?

Frank Schembari attended Sacred Heart University, Stanford University.

What skills is Frank Schembari known for?

Frank Schembari has skills like Cloud Computing, Paas, Saas, Hybrid Cloud, Bluemix, Software Development, Technical Support, Patents, Websphere Application Server, Websphere, Soa, Software Project Management.

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