As a Franchise Owner, I oversee our operational management team, ensuring compliance with franchise agreements, policies, and legal regulations. I also devise and implement strategies to bolster sales and marketing efforts. My role includes developing and managing the store's budget, establishing financial targets, and analyzing financial data. Leading by example, I provide resources and coaching to my management staff, empowering them to uphold and exceed the company's service standards.

Gong cha stands as a globally recognized beverage franchise, celebrated for its dedication to serving freshly prepared premium teas, bubble teas, and coffee. Founded on a business model that emphasizes quality and customer satisfaction, Gong cha has successfully expanded its footprint to over 2000 stores across 23 countries, showcasing its broad appeal and operational excellence. In 2022, I embraced the opportunity to contribute to this growing legacy by franchising a Gong cha location within South Plains Mall in Lubbock, Texas, bringing its distinguished selection of beverages to the local community and enhancing the mall's diverse food and beverage offerings.Gong Cha's philosophy focuses on inspiring the human spirit and creating happiness. This vision shapes our commitment to quality, respect, integrity, empathy, and innovation in the services and products.

In 1977, Debbi Fields set the stage for an enduring legacy by opening her first Mrs. Fields® store in Palo Alto, California, quickly establishing the brand as synonymous with warm, freshly baked cookies straight from the oven. As the brand gained acclaim, it solidified its status as a beloved institution, achieving unparalleled brand recognition within the industry and sustaining a formidable presence in the market.Expanding beyond its iconic cookies, Mrs. Fields® now includes an array of giftable delights such as brownies, cakes, berries, and more, available at over 250 franchised retail locations worldwide.I embarked on my own Mrs. Fields® journey by opening a franchise in Lubbock, Texas in 2021 and by 2022 I successfully navigated the competitive landscape to maintain robust sales performance, closely approaching the high benchmark set in the previous year. This steadfast approach has set the stage for ambitious growth. Leveraging innovative strategies and a deep understanding of market dynamics, I am confidently projecting a significant sales increase in the upcoming year, aiming to exceed past achievements by a notable margin and continue our trajectory of success.

The Paleta Bar was launched in Albuquerque in 2017 and has swiftly grown into a beloved franchise known for its authentic Mexican frozen treats. The brand prides itself on a diverse array of flavors, accommodating a wide range of preferences with vegan and dairy-free options. As of 2020, The Paleta Bar expanded its presence to 12 locations, primarily around Albuquerque and its neighboring areas, alongside locations in Las Cruces and Escondido, California. In 2021, I ventured into this growing market by introducing The Paleta Bar to South Plains Mall in Lubbock, Texas, marking the mall's first foray into Mexican ice cream. We are committed to bringing people together to enjoy delicious paletas with friends and family. This novel concept not only enriched the mall's culinary offerings but also turned out to be a resounding success. Given the positive reception and the success of this endeavor, I am in the process of negotiating a renewal for another three-year lease with the mall, looking forward to continuing to serve and delight our customers with this unique concept.

Established in 2020, located in South Plains mall in Lubbock Texas, is an extension of Jewelry Box. Gold Lodge specializes in high-quality gold and custom jewelry for special occasions such as religious events and Quinceañeras. Our mission is to provide exceptional customer service while offering a wide range of high-quality gold jewelry at competitive prices. We strive to create a welcoming and accommodating environment for our customers, ensuring their needs are met with personalized care and attention. Our commitment to excellence extends from the craftsmanship of our gold jewelry to the satisfaction of every customer who walks through our doors. We aim to be a trusted destination where stunning gold jewelry meets exceptional service, making every customer's experience an unforgettable one.

Established in January 2022, ExoTech has quickly become a leader in phone repairs, accessories, mobile plans, and certified phones. With consistent five-star reviews and remarkable year-over-year growth, ExoTech is dedicated to excellence and customer satisfaction in the tech service industry.

Jamba®, originating from the scenic seaside town of San Luis Obispo, California, was established on the fundamental principle that healthier eating should be effortless and enjoyable. With over 780 locations spread across 33 states as of December 31, 2023, Jamba® has successfully translated its vision into a widespread reality, serving up delicious, better-for-you beverages and foods to a wide audience. My journey with Jamba® began when I opened my franchise in South Plains Mall in Lubbock, Texas, in collaboration with Focus Brands in 2020. This venture marked the start of my efforts to introduce a variety of innovative concepts within the mall, all under the umbrella of Focus Brands, further enriching the mall's culinary landscape with diverse and health-conscious options. Jamba is committed to providing nutritious and delicious options to its customers, emphasizing the importance of both fruit and other natural, healthy ingredients in our products.

At Treasures Fine Jewelry & Repair, our mission is to illuminate life's most cherished moments through our exceptional collection of bridals, spiritual, and fine timepieces. Established in 2019 and built on a solid foundation of over two decades in the jewelry industry, including 14 years specializing in jewelry repair, we are committed to enriching the personal expression of our clients with pieces that resonate with their individual stories and beliefs. We pride ourselves on our unparalleled efficiency and reliability, offering the fastest repair times in the industry and a promise to provide the best rates in town. Our dedication to craftsmanship, customer satisfaction, and a legacy of excellence invites like-minded professionals to join our journey, continuing to serve our community with integrity and passion. At Treasures Fine Jewelry & Repair, we are not just preserving traditions; we are creating legacies.

Founded in 1992, Potato Corner has captivated global palates with its unique flavored French fries, growing from a humble food cart in the Philippines to an international franchise empire with over 1000 outlets across 11 countries. Since joining this remarkable journey in 2011 and expanding my portfolio with three more locations, I've embraced the brand's dedication to delivering superior quality, tasteful fries, and exceptional service, striving to provide an unparalleled dining experience to customers around the world.

At Jewelry Box, our mission is to craft unique hip hop jewelry that celebrates the individuality of each customer. Since 2007, our family-owned store in South Plains Mall, Lubbock, Texas, has been dedicated to creating bespoke pieces that reflect the personal style and achievements of our clientele, which includes a vibrant community of athletes, musicians, and VIPs. We pride ourselves on providing an exclusive service that focuses on meticulous craftsmanship, ensuring that every piece of jewelry is as exceptional and unique as the individuals who wear them. Our commitment to these values is not just our profession; it’s our passion, distinguishing Jewelry Box as a paragon of customization and quality in the jewelry industry.