Frank Spadafora Email & Phone Number

Jersey City, Nj, Us

DealCloud offers a complete deal, relationship, pipeline, and portfolio monitoring solution for real estate investors, developers, and asset managers. Its track record includes redefining CRE professionals’ efficiency by enabling the digitization and transformation of traditionally disconnected processes across the investment and asset lifecycle.

New York, New York, Us

StateBook delivers comprehensive, intuitive, integrated location intelligence. Driving elevated insights and powering opportunity modeling across public and private real estate interests.

New York, Us

Chicago, Il, Us

Spearheaded delivery and digital transformation for technology solutions portfolio $10M+ AOP. Led identification and implementation of solutions to expand client value through enhanced quality and optimized delivery driving value creation across the CRE asset life cycle. Built and managed Investor Services Solutions team with 15 direct reports, 20+ indirect reports, and 50+ on and offshore vendor project resources, representing 3 revenue service lines.• Drive cross-functional teams across full SDLC, delivering workflow solutions supporting over $150M in annual revenue across 800+ service line professionals and 4 matrix enterprise functions for C&W Valuation & Advisory.• Increased profitability margins through business process automation with 30%+ process reduction, and increased client satisfaction results through creation of industry-leading quality control systems.• Bolstered direct client engagement and strategic advisory services for horizon technologies, increasing cross-selling through strategic client on-site emerging technology reviews.• Guide end-to-end data transformation initiatives including standards, governance, normalization, and business intelligence delivery.• Negotiated licensing, service levels, and IP provisions for SaaS, joint venture, partnership, and white-label technology initiatives for enterprise supplier engagement RFP and contract processes totaling over $20M+. • Conceptualized leadership, use case, and ROI analysis for emerging technology proof-of-concept (POC) including RPA, ML and AVM, open/public data, and virtualization. • Delivered API integrations for key 3rd-party data subscriptions and partner e-marketing platforms supporting 20K+ annual commercial appraisals and 600+ institutional investment sales transactions. Sustained over $500M in annual revenue with implementation of automated process to streamline production functions resulting in reduced transaction cycle times.

Chicago, Il, Us

Led multi-year, multi-function integration of business operations and solution development for Investor Services lines of business, including DTZ-C&W merger and global integration, and IPO readiness programs.• Deployed first global job-tracking system for Valuation and Advisory; directed all solutions requirements teams and onboarded 25+ countries, unifying client care and business development teams and processes.• Launched 2nd-generation in-house automated appraisal workflow and reporting system, earning 2016 CIO 100 Award for top enterprise workflow solutions.• Spearheaded data collaboration efforts across revenue and research teams which drove data standards, governance, and client confidentiality framework; expanded existing solutions for cross-service use, while normalizing 7 internal and subscription sources and growing analytics deployments leveraging PowerBI.• Collaborated cross-functionally to deliver 50% reduction in overall SLAs and increase Level-1 ticket resolution by chartering integration of all Investor Services business solutions into shared-services global support framework, including ServiceNow ticket management, self-serve KBA and video training, and outsourced Helpdesk functions.

Chicago, Il, Us

Spearhead the regional expansion of the C&W Valuation & Advisory (V&A) solutions platform, delivering end-to-end process and production automation across the service life-cycle for all primary asset classes and major markets. • Steered data and predictive analytics charter team, including data modeling pilots and initiatives, driving strategy and eventual institutionalization of Data and Analytics as a formal function within global IT.• Led Valuation and Advisory business solutions platform expansion and unification to cover all core asset classes, consolidating 60% of production and increasing win rate for Valuation and Advisory Portfolio Team. • Delivered cost reduction and expanded service delivery through master services technology outsourcing model.• Onboarding of V&A solution stack to enterprise Service Management functions including global helpdesk and self-service knowledge base repository. • Advancement of CRE data standards including representation for C&W on OSCRE/PISCES Industry Workgroup.

Chicago, Il, Us

Co-lead business/technology partnership to develop C&W's first commercial appraisal workflow automation and data integration platform, delivering up to 50% production efficiencies over traditional production processes. Oversee design and delivery of compliance and research content management solution for expanded national quality control and tailored client engagement requirements. Implemented unified data dictionary for national property and comparable solution.

Completed and directly assisted over 500 commercial valuations with a focus on multi-family and senior housing. Led development of firm’s first appraisal template automation solution and delivered commercial property and comparable database solutions to reduce research and appraisal production cycles up to 25%.