Frank Stanislawczyk Email & Phone Number

Remote

• Oversee customer engagement and project management for strategic global enterprise customers with responsibilities including relationship management, determining business growth opportunities, and solution delivery.• Advocate for customer needs via collaboration with product management on enhancement opportunities derived from direct customer feedback throughout engagements.• Collaborate with senior leadership on business and technical process improvements to allow for efficiency and quality gains.

Parsippany, Nj

• Oversee all technical global retailer customer engagements, requiring collaboration with executive level contacts to determine implementation strategy and deployment plans. Interface with internal and external stakeholders to set expectations and provide leadership and guidance. • Design, build, and execute business processes for department allowing for implementation of new retail data sources. Process resulted in more accurate forecasting and 33% decrease in duration of standard project lifecycle as well as increase of overall quality of implementation projects and decrease in number of defects. Oversee continuous improvement of processes.• Member of Implementation Leadership Team responsible for determining overall strategic direction for implementation SDLC methodology and best practices.• Oversee project portfolio of all active retailer data integrations and modifications ranging from simple, short-term to complex, long-term projects. Ensure implementations are in compliance with standard SDLC processes and protocol. • Work with external retail data partners to design data input processes and input files. Host technical design meetings with business and IT contacts to ensure all requirements are met. Serve as technical subject matter expert of Point-of-Sale data ecosystem.• Mentor and supervise implementation staff including project managers, business analysts, SQL developers, and data communication specialists.• Serve in the capacity of product manager for all legacy retailer products. Work with internal business SMEs and external clients to determine best approach and content for product layout and content.• Following acquisition of Australian firm, oversee system integration process to allow for seamless vendor transition to standard SPS Commerce reporting tools.

Parsippany, Nj

• Maintain full project portfolio for top client in dual Project Manager and Business Analyst capacity. Tasks include requirements gathering, project pricing, prioritization, scheduling, resource allocation, and oversight of compliance with SDLC process.• Manage international implementations of reporting solutions into new global markets including China, Japan, Brazil, and South Korea. Responsibilities include on-site meetings, weekly communications with suppliers and retailers, maintaining project plans, allocating resources, and determining timelines and costs.• Oversee weekly production systems and operations for all domestic and international segments and subsidiaries of top revenue generating client.• Mentor and supervise dedicated support team for top client including multiple systems analysts and project managers.

Riverdale, Nj

• Mentor and supervise multiple Business Intelligence Specialists. Management responsibilities include prioritization of projects, advanced training, and providing overall direction within the department in order to facilitate personal growth among newer employees.• Manage operations for top revenue generating account including domestic and international segments. Collaborate internally with company resources and externally with customer contacts to determine strategy for account growth and enhancement. • Present solutions to senior management as related to operational efficiencies using tangible facts and projections with the purpose of providing a basis for tactical decisions and policy.• Interview and evaluate potential Business Intelligence Specialist candidates; provide recommendations to senior management and human resources.

Riverdale, Nj

• Account manager for over 50 accounts including top priority client, providing weekly point of sale reporting solutions. Handle day to day production including generation, quality control, and distribution of reports. Troubleshoot issues dealing with data and reports by working closely with clients as well as internal resources. Train report users on layout, functionality, and overall added value of reports. Maintain and grow customer relationships through weekly communication in order to determine how best to accommodate specific needs of individual clients and end users.• Project manager for various internal system improvements including design and development of automated quality control processes and tools to utilize the resulting data; and re-architecting top priority client’s data warehouse resulting in fifty percent decrease in total processing time.• Develop, test, and rollout customized reporting solutions using Microsoft SQL Server 2005 and proprietary web-based applications in order to meet customer specific business needs• Train new employees on internal system specifications and relationships, customer management, and report development in Microsoft SQL environment.• Attend industry trade shows to implement marketing strategies and initiate sales of new and existing product initiatives to potential and current clients. Train report users in a one-on-one in person atmosphere.• Primary resource for Vendor Managed Inventory system responsible for forecasting product demand and controlling weekly distribution for a major pharmaceutical supplier to national pharmacy chains.