Retention Manager
CurrentVisit existing and potential customers in the field from 12PM to 8PM M-F - Saturdays are optional to max commissions - SundaysOffVisit cancelled customers in an effort to bring them back to the active pipelineVisit previous roof decline customers in an effort to resell solar and get them a new roofVisit previous declined credit customers in an effort to see if they now qualify for the programVisit existing customers and assist them to get on a solar buyback program as well as get referrals in an effort to generate new salesVisit existing customers pre install and assist with change orders, PTO docs, and any other "House Calls" needed Assist local offices when sales leads are backed up, by taking warm finder leads in an effort to sell new accounts Make sure all new deals and saves are submitted in Freedom portalCoordinate any Tree Trims with the project managerCoordinate any Roof jobs needed with the project managerCoordinate any MPU jobs needed with the project manager
