Frank Tran Email & Phone Number

Boston, Ma, Us

Led Quality and Compliance of all products throughout machine lifecycle - NPI to EOL, reporting directly to COO. Lead team of engineers and technicians to identify, root-cause, and resolve problems impacting overall quality of our products. Operations Lead for interfacing with cross-functional teams in Engineering, Product (HW/SW), Manufacturing, Supply Chain, Customer Care, and Field Operations as well as Lead Technical Stakeholder for Contract Manufacturers and Suppliers, domestic and international.

Manchester, Nh

Head of Quality for two Johnson Outdoors industries reporting directly to the Group Vice President. Building Quality into the Jetboil, Eureka!, Old Town Canoes, Ocean Kayak, and Carlisle brands throughout the product lifecycle; from concept to production and beyond!

Billerica, Ma

Manager of cross-functional team of Quality Engineers overseeing the entire Supplier Base with experience and expertise in:- Machining- Sheetmetal Fab- Weldments- Injection Molding- 3D Printing- PCBs- Cable and Harnesses- High Voltage Power Supplies- X-Ray tubes*Responsible for managing Suppliers on the Approved Supplier List (ASL) for continued quality excellence by working closely with Commodity Managers and Purchasing.*Generate Quarterly Supplier Performance Report Cards.*Qualify new Suppliers based on organization's needs, including Supplier Auditing, First Article Inspections (FAI), Quality Planning, etc.*Review Non-Conformance Reports (NCR) and guide team for proper Root Cause Analysis, with focus on implementing proper countermeasures to eliminate/prevent future issues.*Lead Daily Material Review Boards (MRB) for proper disposition of defective materials.*Assign and Investigate all high level issues arising from Customers (internal and external) requiring formal Corrective and Preventive Actions (CAPA) reporting*Work directly with Engineering on design changes to positively impact quality of product*Review, verify, implement Engineering Change Orders (ECO) affecting Supplier provided product.*Manage Incoming Inspection Department to ensure proper throughout for continued production.*Lead Monthly Quality Forum to review all outstanding issues within the entire quality organization (Manufacturing Quality, Quality Control, Incoming Inspectors, Supplier Quality).*Quality Engineering Lead on all New Product Introduction Projects (NPI).*Responsible for maintaining department budget.*Quality Engineering Lead for Lean Product Development - Continuous Improvement Project. Ensured current processes reflect QMS documentation and developed new process to support ongoing ISO 9001:2015 Transition.*Certified Auditor - ISO 9001-2008/2015.

Billerica, Ma

Birmingham, Alabama Area

- Warranty Recovery Program Lead - Manage all activity as it pertains to high impact Warranty issues that necessitate compensation from Suppliers. - Lead investigation concerning the defect to determine culpability. - Lead negotiations to determine responsibility, both technical and financial, of Supplier vs. Honda. - Initiate reimbursement vouchers and monthly account debiting.- Report directly to Chief Inspection Engineer on high impact Warranty issues. - Presents findings from analysis (technical/statistical) to determine potential liability, countermeasure campaigns, and/or recalls.- Review and Monitor Market activity to determine potential problems due to Supplier quality.- Investigate and Analyze actual Warranty Claims, as submitted by customers to Honda Dealers. Determine root cause(s) of problems and apply countermeasures to both current Mass Production products as well as vehicles already in service.- Manage Supplier Quality through Warranty reduction as well as applying measures to improve Mass Production efficiency and stability.

Birmingham, Alabama Area

- Lead Quality Engineer responsible for managing 16 Chassis Suppliers with Fuel and Exhaust specialties including many with Safety and Government regulated components.- Performed root cause analysis and countermeasure implementation on Supplier caused issues affecting Mass Production Quality.- Other activities include: - Regularly auditing Suppliers for process controls, stability, management, and other quality assurance characteristics. - Emergency crisis management relating to production stoppage/downtime. - Managing 3rd Party Companies for defective product containment; this involves logistical coordination and clean point establishment.

Birmingham, Alabama Area

- Lead Quality Engineer responsible for managing 27 Engine Suppliers with Powertrain, Engine Accessory, and Fastener specialties including many with Safety and Government regulated components.- Lead Quality reviewer in HMA’s Crankshaft and Connnecting Rod machining project. This was a brand new facility built on-site for increased production and efficiency. - Confirmed Supplier’s capability for producing and delivering quality components for subsequent machining.

Georgetown, Kentucky, United States

Co-Op in the Powertrain Division of Toyota Motor Manufacturing, KentuckyResponsibilities and areas of Learning: - Design of Powertrain Components - Tooling Requirements for Casting and Machining - Full immersion in the Toyota Production System (TPS) - Lean Production principles - Cutting Tool Optimization Capstone Project

Bachelor'S Degree, Mechanical Engineering

Mechanical Engineer