Productmanager voor de ABC Hekwerkgroep wat betreft: CCTV, TC, intercomsystemen, bedieningsmiddelen, poortautomatisering, besturingen, veiligheden, slagbomen en overige toegangsmiddelen/producten.

Main responsibilities Teamleader Heras Service:·Monitoring and coaching of a team (38fte) of service representatives on the handling of customer contacts and dealing with the case's; ·Monitoring the individual and team key performance indicators;·Identifying training, information and equipment needs within the team and coordinating the fulfilment of these needs; ·Managing illnesses within the team; ·Monitoring and registering the attendance and absences of team members;… Show more Main responsibilities Teamleader Heras Service:·Monitoring and coaching of a team (38fte) of service representatives on the handling of customer contacts and dealing with the case's; ·Monitoring the individual and team key performance indicators;·Identifying training, information and equipment needs within the team and coordinating the fulfilment of these needs; ·Managing illnesses within the team; ·Monitoring and registering the attendance and absences of team members; ·Checking and if necessary adjusting staffing levels to efficient levels; ·Communicating and functioning as a link between other departments and the team;·Continuously participating in improvement processes in order to contribute to effectiveness and efficiency within the group Show less