Frank Ventura Email and Phone Number
Frank Ventura work email
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Frank Ventura personal email
I have a strong desire to strive for the best and am very dedicated to any organization that I am part of. My past experiences within the call center environment has enabled me to play an important role in contributing to the company’s success by implementing new and innovating initiatives as well as creating an engaged working environment. I am confident that being part of various business and departments has allowed me to develop strong leadership skills and the ability to work with people of diverse backgrounds and experience to reach desired results.
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Manager, Member SupportCalgary Real Estate Board Mar 2019 - PresentCalgary, Canada Area -
Supervisor, Member SupportCalgary Real Estate Board Mar 2017 - Mar 2019Calgary, Alberta, Canada
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Help Desk & Contact SupervisorCalgary Real Estate Board Nov 2014 - Mar 2017Calgary, Canada Area
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Manager, Customer ServiceShaw Communications May 2013 - Apr 2014• Was responsible for the development and mentoring of 10 direct supervisors and 150 indirect front-line agents• Assisted supervisors with agent performance issues, up to and including termination • Set and Achieved business KPI’S• Implemented new campaigns to enhance efficiency and productivity• Resolved escalated customer issues• Developed and implemented national initiatives to obtain company/employee growth and engagement• Work closely with national counterparts to develop business and customer initiatives -
Manager, Service & Instalation And Field SupportShaw Direct Sep 2002 - Apr 2013Calgary, Canada Area• Was responsible for the development and mentoring of 6 direct supervisors and 75 indirect frontline agents• Assisted supervisors with agent performance issues• Sustained and grew business relationships with in-house and 3rd party installers to ensure business efficiencies and customer experience• Set and Achieved business KPI’S• Implemented new campaigns to enhance efficiency and productivity• Resolved escalated customer issues• Developed and implemented new initiatives to obtain company/employee growth and engagement• Worked closely with counterparts in national call centers to develop business and customer initiatives
Frank Ventura Skills
Frank Ventura Education Details
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Leadership Development Certificate
Frequently Asked Questions about Frank Ventura
What company does Frank Ventura work for?
Frank Ventura works for Calgary Real Estate Board
What is Frank Ventura's role at the current company?
Frank Ventura's current role is Manager, Member Support at Calgary Real Estate Board.
What is Frank Ventura's email address?
Frank Ventura's email address is fr****@****reb.com
What schools did Frank Ventura attend?
Frank Ventura attended Mount Royal University, Northern Alberta Institute Of Technology.
What are some of Frank Ventura's interests?
Frank Ventura has interest in Children, Environment, Education, Human Rights, Health.
What skills is Frank Ventura known for?
Frank Ventura has skills like Call Centers, Customer Experience, Team Leadership, Customer Satisfaction, Customer Service, Leadership, Telecommunications, Team Building, Process Improvement, Customer Retention, Management, Coaching.
Who are Frank Ventura's colleagues?
Frank Ventura's colleagues are Elizabeth (Liz) Morgan, Judy Bieganski, Ross Aitken, Julie Hall, Mel Lunn, Maria Gabriela Hernandez, Shannon Taylor.
Not the Frank Ventura you were looking for?
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frank ventura
Montreal, Qc -
1 +140396XXXXX
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Frank Ventura
Calgary, Ab -
Frank Ventura
Data Entry | Analyst | Customer Service | Customer Relationship Management | Saas | F1Kitchener, On3applyboard.com, rogers.com, hotmail.com
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