Key accounts management (2022.9 - present) • Singapore E-commerce platforms ( redmart, pandamart, amazon, FP online…)• Singapore DFI group( giant, CS, 7E)* Key accounts management and development * Products listing, Advertising, promoting. * Campaigns management and collaboration * Business growth vertically and horizontallyBAU: Commercial Analytics (2021-2022.8)• Management report, decision-making support• Business Partners to sales channel heads, all rounded data analytics • All metrics(sales) dashboard • Monitoring and tracking channel strategies execution • Highlighting sales risk and opportunities • Budgeting & forecasting, variance analysis, and action planning • Value chain analysis, competition analysis, product portfolio analysis, pricing analysis, inventory analysis

Leadership: - Assisted operation manager lead operation team, (team size 100-120) across all departments(grocery, non-food, fresh, frozen, seafood, 10 supervisors, 90-100 retail assistants) - Team building, on-boarding guiding, performance appraisal. - Manpower planning, scheduling Financial & analysis: - Drive sales and profitability - Sales budgeting, sales forecasting, and implementing sales initiatives. - P&L analysis, variance analysis, manage costs - Sales analysis, category analysis and Drive sales action plans Operation: - Operation efficiency, inventory management, and wastage management.- Workflow, time motion study, optimum performance - Collaboration with suppliers to explore growth opportunities. - Product & space optimisation. - Competition analysis, excellence customer service Operation risks and safety: Ensure work safety, customer safety Conduct regularly safety checking, team briefing,Creat safety first cultureAchievement: excellent supervision certificate Wastage management certificate Lean six sigma advocate

- lead a retail team 20 - 25 team members, of which 3 - 4 are retail supervisors- Assist area manager on 15 outlets’ sales analysis - fully responsible for Branches P&L, achieved profit target - manage inventory levels and turnover efficiency - Train and appraise team members - analyse products performance, maximise sales performance - Compliance with health and safety legislation- Maintain merchandising standards. - Collaborate with key suppliers on promotion activities -Provide Excellence customer service to customer - form an open and transparent working environment

• Demand &supply planning • Inventory management and analysis • Coordination with 3PL• Inbound materials QA planning • Supporting internal customers(production, packaging) • Manage materials intake - storage workflows• Operation efficiency and effectiveness - lean six sigma