Frank Ware Email & Phone Number

Cleveland Heights, OH

Oversee day to day operations of investigative and physical security personnel within the region.Track activity, incidents and physical security needs.Develop strategic relationships and act as liaison between Charter Communications and project integrators.Manage the facility security assessment process and ensures compliance with security standards.

7 Severance Circle, Cleveland Heights, OH 44087

• Executed investigations of security threats and focus on attribution & enforcement in complex, high profile, or sensitive cases
• Headed comprehensive Investigations of suspicious activity that impacts the Spectrum brand. Investigations have resulted in multiple arrests and successful prosecutions.
• Chaired workplace violence, Robbery & Prevention, and Security Awareness training to all internal business units in the Northeast Ohio, Western Pennsylvania, and Mid-Ohio footprint.
• Composed thorough written documentation of the investigative process, summarized witness statements, and provided detailed reports to be used in court.

Cleveland Heights, OH

• Conducted investigations into employee misconduct including theft, cash discrepancies and misuse of company resources.
• Liaison with local law enforcement for crimes committed against the company, including providing CCVS records and testifying on record to aid with prosecutions.

7 Severance Circle, Cleveland Heights, Ohio 44118

• Executed investigations of a highly sensitive nature and risk levels as an expert analyst and interviewer.
• Enforce overall security plans, and supervise security operations of the organization, including assignments and staffing.
• Conducted internal audits on employee courtesy accounts.
• Ensure integrity of closed circuit video systems, alarm panels, and access control systems from unauthorized access.

Strongsville, OH

• Collaborated with Law Enforcement to execute successful surveillance and sting operations, resulting in an array of civil and criminal prosecutions.
• Partnered with Direct Sales to conduct signal security audits to lower theft of service rates in Northeast Ohio by 55%.
• Conducted contractor account audits, identifying a 27% theft of service rate.

Cleveland/Akron, Ohio Area

• Executed inspections of installation and service work performed by internal installation technicians and contractor personnel.
• Provided assistance to Sr. Manager of Security with signal security investigations.
• Assisted with the creation of a troubleshooting guideline used by all internal installation technicians and contractor personnel to properly troubleshoot, isolate and repair service at a customer’s home.

Cleveland, OH

• Conducted quality control inspections of installation and service work performed by internal installation technicians and contractor personnel.
• Performed installations and service of company television service.
• Performed signal security audits.

Cleveland, OH

• Installed, maintained, and repaired residential cable television and digital telephone services.
• Inspected cable lines, conducted plant maintenance, including digging and installing underground coax and various types of hardline cabling.

Amberg, West Germany

• Establish, maintain and operate communications systems
• Assist in the preparation of computer centers for operation
• Prepare field artillery tactical data systems for operation
• Determine target location using computers or manual calculations
• Assisting in the supervision of all fire control operations
• Performing computer operations, fire mission processing, fire plan schedules and database construction

Education record

High School Diploma, College Prep