Frank Werner work email
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Frank Werner personal email
Every day I am motivated by the opportunity to make a positive impact for our employees, our customers and our communities by relentlessly championing a culture of empowerment, inclusion and diversity.Successful, innovative and inspiring leader in consumer, mortgage, commercial and automotive financial services with proven leadership success across all aspects of the Auto, Banking and Financial Services Industry. Senior Executive leader with expertise in Operations and operational platforms in - Financial Service- Banking- Automotive Industry- Loan Servicing- Mortgage Servicing- Collections & Recovery- Logistics Services- Operational Risk Management- Corporate Governance- High team engagement. Former entrepreneur, launching new products and businesses. Successful managing billion-dollar portfolios and M&A activities through 2 financial crises, sold and divested companies and portfolios, all by building high performing, passionate and very motived teams. I believe that the future belongs to those companies that build an inclusive and diverse employee experience dedicated to offer extraordinary customer experience and the greatest convenience.
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Operations Executive - Executive Vice PresidentFlorida, United States
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Operations Executive - Executive Vice PresidentApr 2022 - Present
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Evp, Head Of Service Delivery, Fcra And Logistics ServicesTd Feb 2021 - May 2022Toronto, Ontario, CaLeading Service Delivery and System Support teams for TD in the U.S. for Retail, Consumer and Small Business as well as Payment Operations, FCRA Center of Excellence oversight for all credit bureau data furnishing and customer dispute management and the Document and Logistics Services Team, managing all inbound/outbound mail management and record retention. -
Evp, Head Of Loan Servicing And Distribution ServicesTd Nov 2018 - Feb 2021Toronto, Ontario, CaLed all Loan Servicing activities for all TD Bank products (>$150bn), including Consumer Business, Mortgages, Home Equity, Auto Finance, Credit Cards, Small Business, Regional Commercial, and our Corporate and Specialty Business. This included the Operations Servicing teams, Escrow Management, Title Management, Insurance, Governance and Control, System Support, Business Process Management, CX-Customer Resolution, Reporting. Managed all Mail Management (inbound and outbound), archive and Logistics and document management functions for all of TD Bank in the U.S.
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Evp, Head Of Loan Servicing, Collections & RecoveryTd Jul 2015 - Nov 2018Toronto, Ontario, CaLed all Loan Servicing, Collections and Recovery activities for all TD Bank products (+$150bn), including Consumer Business, Mortgages, Home Equity, Auto Finance, Small Business, Regional Commercial, and our Corporate and Specialty Business. This included the Operations Servicing teams, Escrow Management, Title Management, Insurance, Collections, Recovery, Foreclosure, Bankruptcy Management, Governance and Control, System Support, Business Process Management, Reporting. Managed all Mail Management (inbound and outbound), archive and Logistics and document management functions for all of TD Bank in the U.S.
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Evp, Head Of U.S. Collections & RecoveryTd Nov 2014 - Jun 2015Toronto, Ontario, CaLed all Collections and Recovery activities for all TD Bank products, including Consumer Business, Mortgages, Home Equity, Auto Finance, Small Business, Regional Commercial and our Corporate and Specialty Business. Functions also included Foreclosure Management, Bankruptcy Management, Governance and Control, Customer Resolution.
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Head Of North American Shared ServicesTd Auto Finance Dec 2013 - Nov 2014Farmington Hills, UsBuilt out North American Shared Services model for U.S. and Canadian indirect auto finance business (>$40bn in Super Prime, Prime, Non-Prime), including Process Improvement Team, Reporting and Analytics, Governance and Control, Enterprise Project Management, Fraud Management. -
Head Of North American OperationsTd Auto Finance Apr 2011 - Nov 2013Farmington Hills, UsMember of the Executive Leadership Team that launched a new TD Auto Finance Company in the U.S. Established North American Leadership structure for all automotive finance activities. Led all Back-office Operations for TD Auto Finance business in the U.S. and Canada, including Funding, Loan Servicing, Customer Service, Collections, Recovery, Remarketing, Reporting and Analytics, Project Management, Process Optimization, approx. 1000+ FTE in U.S. (Texas, Michigan, Florida, Toronto, Nanaimo, Montreal).
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Vice President International Operations & CollectionsChrysler Financial Feb 2009 - Jun 2011London, England, GbOperational and profit responsibility for Chrysler Financial business outside the US and Canada as well as all Collections, Recovery and Customer Service Teams in the U.S. Included Chrysler Financial companies in Mexico, Puerto Rico and Venezuela, as well as private label agreements in 27 other countries in Europe, Asia, Africa and Latin America. The U.S. Operations responsibility included all customer facing functions including, Collections, Recovery, Bankruptcy Management, Fraud Management and Remarketing. -
Vice President InternationalChrysler Financial Jul 2007 - Aug 2010London, England, GbOperational and profit responsibility for Chrysler Financial business outside the US and Canada. Includes Chrysler Financial companies in Mexico, Puerto Rico and Venezuela, as well as private label agreements in 27 other countries in Europe, Asia, Africa and Latin America.
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Senior Manager - Full Service LeasingDaimlerchrysler Financial Services Feb 2006 - Jun 2007
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Senior Manager - Revenue ManagementDaimlerchrysler Mar 2003 - Jan 2006Auburn Hills, Mi, Us -
Senior Manager - Special Projects Risk ManagementDaimlerchrysler Financial Services Nov 2000 - Feb 2003
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Executive Assistent To The Chief Risk OfficerDaimlerchrysler Financial Services Aug 1999 - Oct 2000
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Analyst Credit Risk ControllingDaimlerchrysler Financial Services Mar 1999 - Jul 1999
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Member Of The Proteam Financial ServicesDaimlerchrysler Financial Services May 1998 - Feb 1999International trainee program of DaimlerChrysler Services (debis) AG with following 4 international projects:1) Accounting Department, Berlin (Germany)2) Regional Controlling, Milton Keynes (UK)3) Controlling Department, Madrid (Spain)4) Credit Risk Management, Berlin (Germany)
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Managing DirectorFrw Baubetreuungs- Und Immobiliengesellschaft Mbh Aug 1993 - Apr 1998
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Vice President Controlling And OperationsVersorgungstechnik Atiz Gmbh Aug 1992 - Apr 1998Manage all controlling, accounting and administration issues for company selling and installing heating equipment and bathrooms.
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Managing DirectorFrw. Baubetreuungs- Und Immobiliengesellschaft Mbh 1993 - 1998
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FounderFrank Werner Feuerwerkskoerper Nov 1990 - Dec 1996Launch a company selling pyrotechnical equipment.
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Credit AnalystDeutsche Bank Jun 1992 - Aug 1992Frankfurt Am Main, Hessen, De -
Vocational TraineeDeutsche Bank Aug 1990 - May 1992Frankfurt Am Main, Hessen, De
Frank Werner Skills
Frank Werner Education Details
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Technische Universität BerlinHr And Strategische Unternehmungsplanung -
Controller Academy
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Goethe Oberschule
Frequently Asked Questions about Frank Werner
What is Frank Werner's role at the current company?
Frank Werner's current role is Operations Executive - Executive Vice President.
What is Frank Werner's email address?
Frank Werner's email address is fr****@****nce.com
What schools did Frank Werner attend?
Frank Werner attended Technische Universität Berlin, Controller Academy, Goethe Oberschule.
What skills is Frank Werner known for?
Frank Werner has skills like Leadership, Risk Management, Strategy, Management, Process Improvement, Automotive, Finance, Executive Management, Strategic Planning, Coaching, Forecasting, Customer Satisfaction.
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