Maintain vendor relationshipsNegotiate pricingProvide Phone and email support for Hard Surface and Carpet productsSource new Hard Surface productsWork with vendors to implement new products Request pricing for commercial productsSet up/prepare line review process Implement item master entry Work through product obsolete process Communicate new product roll out to facilities Communicate obsolete/consolidation process to facilities Run Merchandising reports on a scheduled basis Manage return process (RA'S) of merchandise to vendors.Post Installation claims

Identity Services/TPSU:Administer support, setup, packaging and shipping for DigiPass security tokens.Provide phone and email support to internal, external and international DigiPass end users.Facilitate data entry into VACMAN and AIR Database systems for use with customer authentication/security.Create bimonthly inventory control reports for Vice President of Identity Services.Generate nightly email summaries of production and quality control activities.Partner with Implementation Management team to administer internal and external Treasury Management setup requests for Setup Team. Reconcile requests against department tracking system to ensure files are whole. Archive all original documentation upon completion. Reconcile and ship telephonic Wire Transfer PINS for corporate and retail clients.

Return/Research AdjustmentsResearched/analyzed disputed items and adjusted customer accounts based on results.Compared entries from Federal Reserve Bank reconciliation accounts and adjusted debits/credits based on findings.Updated research and adjustment general ledgers to ensure account integrity.Interfaced daily with internal clients and provided status reports based on adjustment requests. Trained new associates and assigned adjustment cases.Created monthly workflow/productivity reports using Microsoft Excel.Trained coworkers and provided functional job support on how to use web-based Vector Resolve Check System. Entered adjustments into Federal Reserve and tracked acceptance/denial results.

Retrieved data and correspondence from micrographics files as requested within appropriate time frames.Performed various types of administrative services such as filing, faxing and copying.Answered multi-line phone system and responded to staff inquiries.Coordinated and delivered quality control outlines and procedures.