• With 11 years of experience in foreign retail industry ,proven experience on new store opening process 、drive sales 、recruitment and staff training 、category management、merchandising management and P&L • As area manager ,responsible for 9 stores, pursuit result-oriented, strive to create appropriate commercial policy and build a ambitious team to guarantee company KPIs achievement, such as revenue, conversion rate ,ATV, customer satisfaction rate and so on • Put people first, worked as a coach to lead 150 people, inspire them and evaluate their performance to build a united、 professional 、diversity team..• Worked in almost half of China's cities, owned various resource to support brand development ,rich perspective on retail market • Full experience on front-line customer service, good at CRM and deal with customer compliant. advocate to build a interactive community base on products 、people、service.