- Analyze daily sales, stock and receipts reporting to identify key areas of potential growth and improvement - Manage store inventory and cash by following corporate procedures and ensuring store merchandising and cash control is effective and efficient- Perform daily tasks such as receipts of inventory, sales tracking, process required documentation, assist customers and closing of store to ensure proper store operation- Perform operational duties including taking inventory, receiving product, completing paperwork, and resolving customer service issues- Evaluate each employee's performance and discover areas of growth by providing guidelines, coaching, and training- Drive sales by providing exceptional customer service and leadership to ensure daily goals are achieved and surpassed- Provide leadership during new releases of products by learning the new products and divulge in the details and specifications to all sales associates.

- Directly support and report to Market Manager with daily management of the entire market.- Providing timely reports & information to upper management.- Demonstrating effective decision-making skills and ability to reason & take action in resolving problems.- Responsible for over 70 Samsung Specialists across 17 Best Buy Stores. - Educating and sharing useful information with Samsung and Best Buy representatives in each store.- Maintaining and cultivating relationships between Best Buy personnel, vendors, and customers.- Ensuring schedules provide adequate coverage across all locations in the market.- Effectively train reps to operate efficiently in each of their stores and to promote sales through soft skills development.- Conducting daily store visits to check operational and plan-o-gram compliance, train staff, further develop BBY relationship, and ensure sales goals are being met and exceeded.- Administrating and participating in several scheduled conference calls each week.

- Performed administrative and clerical duties for one or more people.- Kept the company up to date on policies in terms of endorsements and renewals.- Efficiently used company databases on the Internet. - Maintained all files and their policies in the office.- Made phone calls to insurance carriers and mortgage companies and maintained healthy relationships with them.- Assisted clientele with their mortgage process by reviewing loan applications for compliance & monitoring their progress.- Serviced clientele through via phone & e-mail.- Provided excellent customer service to maintain customer loyalty.- Processed and distributed mail for the office.

- Increased revenue and amount of loyal customers through quality customer service.- Used the knowledge of a cashier to satisfy the needs of each and every customer.- Maintained a visually perfect store appearance to showcase professionalism.- Ability to close the entire store effectively according to visual standards of the store.- Handled numerous sums of cash carefully to insure accuracy of every transaction.- Provided excellent customer service to gain customer loyalty & return customers.

- Worked as a team with other employees to maintain a high level of productivity.- Provided over-the-top customer service to gain customer loyalty & return customers.- Restocked and organized supplies needed throughout the store.- Kept a clean and safe work environment.- Acquired experience at being a cashier.- Able to efficiently open and close the store.