Key tasks and achievements:- Chairman of Ting Hsin Technology product and architecture committee- Co-lead digitial transition program(3-year) for Ting Hsin International Group- Lead team in customer oriented solutions and delivery, including CRM, Marketing, eCommerce and Store operation and management system, etc.- Restructured delivery and operation team(100+ people) to support day to day service directly to major BUs of Ting Hsin Group. (Familymart-2800 stores, Dicos-2300 stores, Maxxipoint-50 millions members, Kangshifu, NPLS pizza, ZHX eCom, etc)- Come up with Omni-channel commerce solutions for Ting Hsin International Group.- Lead digital transition program of restaurant BU and end to end implementation of the roadmap.Team Responsibility:- System Maintenance and BAU team（daily maintenance and operation: online system, instore system, ERP and backoffice, BI and reporting, Infrastructure）- Project management and delivery (Including product role, UI, developers, testers, etc)- Supplier management (Procurement management and supplier management)- Store and sub-company supprt (IT SOP in store, coordination and guide)

Key tasks and achievements:- Lead team in customer engagement and delivery activities through whole lifecycle- Ensure team and business’ growth in business development and customer’s satisfaction in delivery - Play expert and management role in executive meeting with client management team and key milestone meeting- Built SAP Hybris consulting and delivery team from scratch - Lead team winning SAP Hybris best partner and best customer service team in the past 2 years- Lead SAP Hybris localization and Infosys Lodestone’s eCommerce and Internet product/asset development- Completed team and system development for tens of internet and omni-chanle solutions- Consulted and supported day to day omni-channel commerce operation and customer relationship management and business intelligenceSelected Clients:- Hongxiang Yixintang (Pharmacy industry: Customer oriented omni-channel commerce platform)- AngelYeast (FMCG industry: Omni-channel commerce + e-invoice + PGC platform)- Mengniu (FMCG industry: Omni-channel business service architecture consulting and eCommerce system development and operation)- LuxeHome (Home industry: Omni-channel commerce and in store commerce and service system)- Jomoo (Home and Bath industry: Omni-channel customer engagement and commerce center)- Zoomlion (Heavy industry: B2B eCommerce platform)- Rehau (Polymer industry: B2B eCommerce platform)- Kingworld (Pharmacy industry: Global eCommerce and mobile platform)

BLEUM COMMERCE connects Western brands to consumers in China through a comprehensive, multi-channel managed commerce solution. Our China specific end-to-end services span the entire retail and commerce business channels. This includes China strategy development and business set-up, a multichannel commerce technology platform, digital marketing services, order fulfillment and customer care. BLEUM Commerce is a division of Bleum, an international company delivering application development and testing services in Asia since 2001. Bleum Commerce specialized services include:- Strategic Services: extensive action plan to manage brand/products for commerce channels in China- Marketing Services: customized multi-channeled marketing/digital strategy & tactics- Commerce Solutions: e-Commerce platform, multi-channel services and power tools- Operations Support: high quality customer care, logistics and fulfillment services

- Manage the Offshore Delivery Center to serve world top company in e-Commerce area- Lead engineers teams for Asia and US e-Commerce product- Support marketing and sales team in potential business development.Build up and manage delivery team with 170+ engineers to deliver high quality service to US leading retail eCommerce company including software developing, maintenance and technical support. Developing & maitaining large scale e-commerce website based on ATG, TiBCO and Sterling platform. Lead team successfully passed CMMI5 and ISO9001/27001 while make continues improvement Manage both project and resource with US and Indian customer engineer managers to track the overall status about projects initializing, planning, tracking and monitoring. From resource management aspect, responsible for recruiting, retention, team building, fostering and training.

- Scrum Master, communicate with product owner from Europe and conduct all Scrum development activites- Be responsible for knowledge acquisition and knowledge management.- Be responsible for linux system management and release management

- Build up and maintain Linux Server Security Standard/Policy- Dedicate to blocker issue of Linux and MySQL, provide consulting service- Manage various of software projects - Manage IT department and conduct overall governance on interanal office IT and production IT environment.- Certified MySQL DBA Trainer- Initiated robust network/traffic monitorting and management system base on netfilter and Linux.