QA Lead (Jan 2021 – Oct 2023)• Lead QA team by analyzing business and system requirements.• Interactions with team, developers, and clients to verify everyone fully acknowledges acceptance criteria• Monitored performance of quality control to deliver products efficiently. Software Quality Assurance Engineer (Jan 2016 – Dec 2020)● Ensured the high quality of Software Applications by performing manual testing (back end), database testing (SQL), and API testing (Postman)● Created/executed test cases/scripts to deliver high quality assurance● Recreating/triaging software issues and communicating with team members to establish a resolution● Documentation (release notes/user guides) to assist team members/clients understand the application● Tier 2 client services for technical supportSoftware Engineer Intern (Mar 2015 – Dec 2015)• Ensured the high quality of Software Applications by performing manual testing (front end, UI/UX) and mobile testing (iOS/Android)• Experience working in QA through all parts of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC)• Basic experience with programming languages – C, C++, HTML