Frank A. Email & Phone Number

Tucson, AZ, US

Tucson, Arizona, US

Responsible for managing, controlling, and coordinating accounting, budgeting, and other financial or related functions to ensure the financial integrity of the college and campus. The position is also responsible for providing business support to college faculty and staff across all College of Applied Science and Technology programs and helping serve as.

Plantation, Florida, US

This position involves being the liaison between SalesOps and the US Sales team. My main responsibilities revolve around ensuring alignment in business activities and processes that help the sales organization run effectively, and efficiently, and support our business strategies and growth objectives. This position also requires the utilization of multiple.

Plantation, Florida, US

As Operations Manager, I was responsible for the daily oversight and management of a team of supervisors charged with achieving client deliverables through high-performance teams of customer care representatives. This role was that of a coach while holding my supervisor team accountable to ensure that our agents met or exceed the standards set forth by.

Plantation, Florida, US

• As an Operations Supervisor, I was a constant presence on the Virtual floor and actively interacted with associates to ensure that they were engaged in productive work and systems were functioning properly
• Ensure that underperforming associates meet client expectations through the creation and implementation of written action plans
• Resolve customer escalations
• Responsible for communication between contact center management, client, and associate(s)
• Participate in associate selection and interviewing process
• Provide on-the-job or up-training as necessary to enable associates to meet Everise and client expectations

Savannah, Georgia, US

Coaching, leading and developing the members of my team to excel at their daily performance potential and deliver world-class customer experience. Working directly with team members and district manager to set team profitability goals to maximize overall team performance while keeping the needs of our customers at the center of every transaction.Analyzed.

Established the highest producing sales unit in the entire Southwest and New York territories with a consistent annual growth rate of 20%.Coordinated forecast and budget processes across multiple stakeholders ensuring timely and accurate submissions of reporting. Operated with organizational partners to develop functional forecasts and budgets for multiple.

New York, NY, US

Diligently developed a relationship with clients that produced a book of business with an excess net worth of over 75 million in total client accounts in less than a year’s timeframe.Created complex financial plans that identified the financial goals and needs of clients based on risk and investment tolerance.Responsible for developing and ensuring the.

San Francisco, California, US

Established over 100 million in client assets in less than 5 years that produced over 600k in annual sales revenue.Selected as Private Client Advisor that served as a relationship manager and single point of contact with Wells Fargo Private Bank.Built a tailored relationship team of specialists around the needs of clients and helped orchestrate the overall.

Bachelor Of Applied Science (B.A.Sc.), Computer And Information Sciences

Master Of Business Administration - Mba, Finance And Financial Management Services

Bachelor Of Science (B.S.), Business/Managerial Economics