Frank Balenzano
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Frank Balenzano Email & Phone Number

Team Manager, Customer Operations at 407 ETR at 407 ETR
Location: Woodbridge, Ontario, Canada 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Team Manager, Customer Operations at 407 ETR
Location
Woodbridge, Ontario, Canada
Company size

Who is Frank Balenzano? Overview

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Frank Balenzano is listed as Team Manager, Customer Operations at 407 ETR at 407 ETR, a company with 371 employees, based in Woodbridge, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Frank Balenzano.

Frank Balenzano previously worked as Customer Operations Manager at 407 Etr and Team Manager, Business Relations at 407 Express Toll Road. Frank Balenzano holds Diploma, Business Marketing from Humber College.

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407 ETR

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About Frank Balenzano

Frank Balenzano is a Team Manager, Customer Operations at 407 ETR at 407 ETR.

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Frank Balenzano's current company

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407 ETR
407 Etr
Team Manager, Customer Operations at 407 ETR
woodbridge, ontario, canada
Website
Employees
371
AeroLeads page
5 roles · 15 years

Frank Balenzano work experience

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Customer Operations Manager

Team Manager, Business Relations

407 Express Toll Road

Program Owner of an Employee Career Development program - A comprehensive plan that road maps employees reach their professional objectives.Manage and evaluate employee performance through weekly/monthly coaching sessions to enhance individual results.Assign, prioritize, and oversee tasks to meet department KPIs and service levels.Lead bi-weekly team.

2023 - Nov 2024

Team Manager, Customer Service

407 Express Toll Road

Ensured employee metrics, standards, SLAs and production objectives were met through coaching, mentoring, and the day to day development and recognition of assigned team members.Conducted daily huddles, weekly/monthly team meetings to review personal strengths and areas of opportunities and assisting team members with their career path options.Responsible.

2019 - 2023 ~4 yrs

Commercial Account Executive

407 Express Toll Road

Awarded SQM-Certified World Class Customer Service Representative and Recipient of 2 World Class Elite trips to Mexico, for back-to-back yearsManaged and improved 407 ETR’s relationship with an assigned portfolio of high-value business customers by developing a good understanding of their business needs while independently resolving ad-hoc issues.Provided.

2015 - 2019 ~4 yrs

Business Collections Agent

407 Express Toll Road

Managed portfolio of assigned delinquent Business accounts, solicited and prepared settlements on accounts as neededCollaborated with Business Collections Manager on various customer issues and established corrective actionsTactfully resolved challenging situations professionally and calmly in a firm but friendly manner, often with irate.

2011 - 2015 ~4 yrs
Team & coworkers

Colleagues at 407 ETR

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1 education record

Frank Balenzano education

  • Humber College
    Humber College
    Business Marketing
FAQ

Frequently asked questions about Frank Balenzano

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What company does Frank Balenzano work for?

Frank Balenzano works for 407 ETR.

What is Frank Balenzano's role at 407 ETR?

Frank Balenzano is listed as Team Manager, Customer Operations at 407 ETR at 407 ETR.

Where is Frank Balenzano based?

Frank Balenzano is based in Woodbridge, Ontario, Canada while working with 407 ETR.

What companies has Frank Balenzano worked for?

Frank Balenzano has worked for 407 Etr and 407 Express Toll Road.

Who are Frank Balenzano's colleagues at 407 ETR?

Frank Balenzano's colleagues at 407 ETR include Reena Vanjani, Holly Wu, Raphael Wu, Kyle Frappier, and Chris Pesce.

How can I contact Frank Balenzano?

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What schools did Frank Balenzano attend?

Frank Balenzano holds Diploma, Business Marketing from Humber College.

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