Frank Berndt Email & Phone Number

Broomfield, Colorado

• Brocade Communications is a leader in the storage area networking field that manufactures and produces fibre channel directors for high speed connections between storage and servers.
• Quality assurance of Alpha and Beta versions of firmware. Also provided last tier of support for customers.
• Clarified test procedures to help streamline and provide more complete testing of fibre channel switch equipment.
• Documented new test procedures and ensured that the root causes of field issues were included in the test procedures.
• Gathered logs, opened defect tickets and documented steps for developers to recreate and code-fix lab issues.
• Wrote multiple Bash scripts to automate the testing of our switches and directors. This allowed me to become the sole engineer testing the "fabric services" portion of directors. Previously this required three.

Broomfield, Colorado

• McDATA was a leading provider of fibre channel switches and directors (acquired by Brocade in 2007)
• Sole Administrator of the Large Fabric Test Ring which consisted of 42 Windows servers, two Unix servers, at least one or more of every switch and director produced by McDATA.
• Served as top tier of support for customer field issues.
• Worked on high profile field issues such as a buffer overrun problem that was costing the company $1,000,000 a day in lost revenue. Discovered that the problem was with an OEM's Host Bus Adapter driver and not our.
• Periodically reconfigured the test ring which included EMC VNX storage, IBM Shark Storage and EMC Clarion storage all tied together with 4000 fibre channel multimode cables attached through a fibre channel switcher.

Denver, Colorado

• Exactis.com was a permission based email marketing company providing solicited email to millions of subscribers. The company was sold to Experian Marketing Solutions in 2001.
• Backup Engineer for the EMC Symmetrics Storage array. Custom scripted joins and splits of Business Continuity Units (BCU) volumes providing a backup of all data.
• Passed the Solaris 7 Unix Administrator Certification.

Greater Denver Area

• US West was a provider of communications services for a 14 state region. (Acquired by QWest in 2000)
• Administered six Sequent Unix clusters and VAX systems which required 99.999% uptime.
• Wrote Korn shell scripts that assisted with routine operations.
• VERITAS Volume Manager, along with custom scripts, provided the ability to do all JBOD to EMC storage migrations with no system down time.