Frank Borovsky Email & Phone Number

Atlanta, Georgia, US

Consulting and advisory services, helping growing B-B businesses achieve their potential. We focus on our clients' core strengths and adjacent growth opportunities, taking them from "discovery" through strategic planning to daily execution.

San Francisco, California, US

My team serves as experts and advisors internally and externally on the needs of the manufacturing, auto and energy industries. We show customers how Salesforce is uniquely positioned to address their needs. We will help them create their vision and execute it successfully.Leveraged past experience, in IT and business as a customer advocate and Sales.

Charlotte, North Carolina, US

Leader responsible for the holistic set of customer experiences across Honeywell Building Technologies (HBT): strategic planning and operation excellence, increasing customer satisfaction (NPV) while improving productivity and reducing headcount through people, process and technology transformation. - Customer advocate for all business units within HBT.

Augusta, GA, US

• Functional leader of both Customer Experience and Information Technology and member of the Senior Leadership Team at Club Car, leveraging people, processes and technology to delight our customers.
• Within first 90 days, began execution of plan to upgrade and/or replace 85% of existing legacy systems. Completed overhaul of ERP hardware, operating system, and software within first year. Upgraded, replaced and.
• Reduced 1200+ ticket backlog to daily norm under 20 with fewer resources within 12 months.
• Galvanizing teams through Lean events to streamline business processes in order management, customer experience, engineering (ECNs), manufacturing, operations, aftermarket and product management (SKU rationalization.
• Implemented new QIS (Quality Information System), Supplier Scorecards and MES (Manufacturing Execution Systems, establishing new application standards, now being used in all Ingersoll Rand SBUs.
• Developed new partner portal on the Salesforce.com Communities platform replacing 16 year old unsupported technology. Implemented SFA for opportunity management for direct sales and channel.

Augusta, GA, US

Functional IT leader and member of the Senior Leadership Team at Club Car, leveraging operational excellence to streamline processes and transform legacy systems environment.

Exton, PA, US

• Divisional P&L leader and Chief Revenue Officer, building the Ricoh Teknoforce brand (think Geek Squad for business) to drive sales of network solutions, including: managed services, monitoring, server hosting, cloud.
• From a base of 15 pre-sales consultants in NFL cities, established a nationwide presence, hiring and developing 26 sales managers, training 300 pre-sales and 1.700+ post-sales technicians in 34 areas across the U.S. in.
• Achieved 51% revenue growth with 100% attainment in 2010; record growth and margins in 2011; with business targeted to more than triple in 2012.
• Invested in new people, processes and technology to establish consistent quality remote monitoring, predictive diagnostics and proactive remediation of hundreds of customer networks through a centralized Managed.
• Revamped product lines and established partnerships with key third-party providers to simplify offerings, increase service quality and customer satisfaction while increasing margins. Reduced suppliers from over 1,300.
• Transformed internal infrastructure from spreadsheet to true managed P&L: from demand generation/lead development through post-sales customer satisfaction, including CRM, quoting, pricing, Statement of Work.

Dublin, Ireland, IE

• Launched new PMO, encompassing budget management, project and application portfolio, recruitment and training.
• Establishing governance model, Project Tracking Database, monthly project reviews, and Resource Planning Model, providing transparency to all activities in all Divisions.
• Cemented single SDLC, phase gate review and approval process for all projects and for integration of new acquisitions (16 in 2007) onto common corporate application platform (SAP).
• Established governance model (Project Initiation, Prioritization and Approval), Project Tracking Database and Resource Planning Model to provide transparency, monitoring and continued process improvement.
• Conducted monthly reviews of approximately 150 projects across eight divisions and five functions.
• Developed value optimization program to leverage investments in consolidated system (SAP)

Dublin, Ireland, IE

• Managing development of business intelligence and ancillary applications across the enterprise.
• Stabilized Business Warehouse operations to produce consistent, accurate on-time reporting.
• Developed application inventory to track and consolidate over 1175 business applications enterprise-wide.
• Rebuilt team plagued by burnout and high turnover
• Developed vision in Information Broadcasting, dashboarding, workflow and event management to customers, distributors, business functions and executive management.

Charlotte, North Carolina, US

• Responsible for reorganization of IT project management structure and governance of diversified portfolio of 50-70 business-transforming projects annually, each averaging $100K in discretionary spend.
• Strong financial management: Produced $32M in annual hard dollar and working capital savings, exceeding goal by 11%, while underspending budget by 25%.
• Developed business cases, cost/benefit analysis, including Total Cost of Ownership and EVA metrics for hundreds of projects annually.
• Led team in development of Aerospace IT Systems Strategy, creating a technology architecture roadmap to consolidate 1,132 legacy systems, mounting the largest SAP implementation in the industry.
• Negotiated multi-year SAP R/3 ERP consultant contract for Honeywell Aerospace, saving over $15M.
• Founding member of Honeywell DigitalWorks Council, meeting Corporate goal of $1B of savings in 2005.

Charlotte, North Carolina, US

• Member of business leadership team, specifically responsible for IT operations, infrastructure and development.
• Developed 20+ member staff and $15M annual operating budget, underspending expenses by 20%.
• Functionalized IT roles to provide internal customer connectivity and business ownership of projects.
• Developer of first business unit Digitization Strategic Plan and Technology Plan.
• Core team member for Honeywell Aerospace Portal, leading catalogue and e-order management track.
• Collaborator in Cordiem (formerly Myaircraft.com). Only SBU to be providing full functionality on site.

Dallas, TX, US

• New product development leader for B-to-B E-Commerce, CRM, and business intelligence systems.
• Redesigned corporate presence on Internet to embrace E-Commerce, including on-line commercial banking functions and intelligent agent capabilities.
• Created integrated sales and customer relationship management tools for commercial sales force, including development of and interfaces to customer and prospect databases, contact and opportunity management, call.
• Built data warehouse architecture for commercial banking.

Dallas, TX, US

• Strategic planner, responsible for creation, development and promotion of credit, treasury management, investment banking and international trade services to companies with sales of $5M+.
• Developed and executed Strategic Marketing Plans and budgets, integrating market research, advertising, public relations, direct marketing, sales promotion, sales management, and electronic/interactive communications
• Developed Product Inventories used to support business cases for all new treasury management products as well as systems changes, product enhancement and pricing strategies.
• Responsible for product conceptualization and commercialization. Inaugurated Purchasing Card, Comerica Intellect, Comerica Gateway (balance reporting/transaction initiation) and Comerica Image Services.

Mclean, Virginia, US

Creating ad copy and developing campaigns for numerous local clients.

Mba, International Management

Bsa, Marketing