· Identify, document and report defects in Rocket Electronic Gaming Machines, and System components· Maintain accurate and appropriate records on all tests performed and related results· Create test case scenarios for regression, critical path, and smoke tests· Work with developers to resolve defects in the most efficient and effective manner· Setup QA Lab environment on virtual servers, maintain and install latest releases to QA

· Identify, document and report defects in the OASIS Software Suite · Create test case scenarios for regression, critical path, and smoke tests· Work with developers to resolve defects in the most efficient and effective manner

Responsible for gathering the requirements from the business, translating those requirements into a functional design, and validating that the ultimate solution fulfills the business requirements. Also responsible for facilitating requirements gathering sessions with the business as well as design sessions with the Development team.

• Setup Development Lab environment on virtual servers, maintain and install latest releases • Work on product strategy projects as needed, developed a way to install all the backend components onto a single electronic gaming device; this allows machines to be tested offsite without the need for back end servers to run the game• Worked on game development projects, video and slant top projects• Assisted with the deployment of the database servers• Worked on creating reports projects, reports were created in visual studio, created stored procedures to pull data for the reports• Perform additional tasks per Executive Management requests, showroom support and director demo displays

· Identify, document and report defects in Rocket Electronic Gaming Machines, and System components· Maintain accurate and appropriate records on all tests performed and related results· Create test case scenarios for regression, critical path, and smoke tests· Work with developers to resolve defects in the most efficient and effective manner· Setup QA Lab environment on virtual servers, maintain and install latest releases to QA

· Identify, document and report defects in the OASIS Software Suite · Create test case scenarios for regression, critical path, and smoke tests· Work with developers to resolve defects in the most efficient and effective manner· Team Lead for new product and maintenance releases

· Troubleshoot software support issues for Oasis Software Suite · Provide support on operational and maintenance issues pertaining to OASIS systems operations· Provide and maintain Service Level Agreements and team goals according to established protocols

· Direct support for clients such as Honeywell, Owens Corning, Stanley Tools, and Unocal· Collaborate with professional services in regards to setting parameters and specifications for reverse auctions· Troubleshoot reported software issues and escalate to development team· Test production loads to ensure reported issues have been resolved · Perform remote client installations and Software training for vendors and suppliers· Create CRM tickets for Software Quality Assurance and document bug recreation processes