Leading an effort to use AI, data science, and LLMs to combat disinformation

Small-business consulting: develop strategic recommendations to improve operational efficiency and increase potential valuation, lead website developmentto enhance online presence, evaluating e-commerce platforms to support future capabilities

Commercial strategy & business development: new product planning, product forecasting, opportunity assessment, network analysis, qualitative market research, qualitative market research, launch planning, situation assessment, competitive readiness planning, claims data analysis, rare diseases

Marketing, customer insights, business insights & analytics, quantitative market research, segmentation, demand estimation & forecasting, qualitative market research, strategy & transformation, digital & connected health, product development, product management, KPI development, dashboard wireframing, financial modeling, sales force operations

Financial, strategic, and operational planning & analysis over the entire portfolio of the Provost (Chief Academic Officer), including education, research, faculty, and students• Lead strategic, technology/operations, and financial/budgeting projects across office of the Provost/Chief Academic Officer• Planned operations for COVID-19 testing sites and worked with Integrated Product Design team to enhance experience• Develop financial analysis and evaluate options for student health-insurance plan in conjunction with plan members• Led project to improve processes and optimize graduate-level financial aid awards via predictive modeling• Managed review of structure and operations of department representing almost $4M in annual revenue• Developed operational and financial plan for services for online students, representing 11% headcount increase

Wharton Global Impact Consultants•Worked with Product Director to improve UX design and risk model for Latin America market.

Wharton Global Impact Consultants•Worked with CEO, COO, and CTO on customer acquisition and risk assessment.•Harnessed product data to identify key drivers of customer attrition and other customer insights; launched A/B testing to improve customer experience.•Analyzed Uruguay personal-lending market and customer-acquisition costs to revamp segmentation & targeting strategy.

Full-Time MBA Student

•Developed go-to-market strategy for ~$400 million B2B market segment. Led cross-functional team of internal and external stakeholders to develop new product offering. Conducted market analysis using CRM data and data science models.•Led whitepaper and other content development about trends in digital marketing in conjunction with research partner.

•As product manager for internal and external Admissions systems; managed development team, roadmap, and backlog of features and bugs in JIRA; worked with end users to develop requirements, wireframes, and UX; instituted agile methodologies.•Managed sourcing of new CRM system through research, requirements development, and RFP; led diverse team using agile methods to configure system 60-80% faster than traditional approaches.•Led consolidation of 10 data systems into 1; realized $1.2 million in annual savings.•Co-led redesign of core business process, resulting in review of 14% more admission applications at 27% less capacity with significantly reduced evening/weekend hours.•Worked with Marketing and Development teams to design multiple-touchpoint email campaigns.•Maintained and enhanced web-based software tools built using asp.net, C#, JavaScript, MySQL, and MS SQL Server.

•Developed promotion-response models for determining appropriate sales-force size & targeting; optimized geographic alignments; worked with sales forces from 9 people to in the thousands•Evaluated sales-force-structure options, redesigned roles & responsibilities; performed quantitative and qualitative research of sales staff, internal management, and health-care providers; managed sales-training events•Evaluated contracting & rebate options for a large pharmaceutical client’s portfolio; developed forecasting model to estimate financial impact of pricing changes