• Forecasted weekly projection for the Houston Operations team to allocate resources to execute On-Time Shipment orders by carrier cutoffs to meet customer promise dates.• Facilitated the transition from OTS to On-Time Delivery (OTD) reporting metric and established constant relations with Contract Manufacturers, Vendors, Carriers, and Destination SLCs to improve end-to-end order fulfillment.• Managed and restructured the OTD and Customer Service departments to provide consistent support for the warehouse operations and Cisco end customers.• Expedited urgent order requests and arrange carrier transportation to ensure on time delivery and customer satisfaction.• Mitigated OTS hits through coordination with the Cisco LSS team to troubleshoot order status issues to maintain a weekly KPI metric of 99.5%.• Compiled monthly Cisco Two Way Reconciliation reports to audit physical inventory accuracy and reduce aged backlog.

• Collaborated with the North American Global Sourcing team to provide analytical support and identify new unit cost saving opportunities for parts in third–party machining and fabrication processes.• Generated weekly OpenClose Savings Dashboard, Cancel Message Dashboard, Supplier Capacity Dashboard, and Open Order Reports for the Global Sourcing Organization group.• Reviewed vendor on-time-delivery and late line purchase orders weekly with GSO countries for all open orders.• Extracted and compiled raw data from multiple sources including JDE/Showcase and SAP queries to fulfill reporting requests from international and local colleagues.• Distributed weekly and monthly plant spend relationship graphs and region late line reports to directors.• Supported in the assessment, testing, and implementation of the new Vendor Communication System.• Analyzed annual reporting of GSO group’s spend analysis and savings performance across manufacturing plants.

• Evaluated purchasing contracts of commercial agreements and analyzed D&B reports of investor’s company profiles.• Collected and compiled company purchase order receipts for all sales and purchases transactions for the Shanghai Pudong Airport Plant.• Developed a basic understanding and familiarity of company’s finance department software, e.g. SAP software.