It Consultant
CurrentConsulting for strategy on Enterprise Monitoring and IT Operations
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Frank Tang is listed as Monitoring Engineer | Strategy | Architecture | Global Enterprise Monitoring | ITIL | Incident, Event, Change, Problem Management at Freelance, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Frank Tang.
Frank Tang previously worked as IT Consultant at Freelance and Enterprise Monitoring Strategist at Dell. Frank Tang holds Bachelor Of Science - Bs, Computer Science from The University Of Texas At Austin.
IT professional with 20 years of experience and an extensive knowledge of global enterprise monitoring; well-versed in ITIL processes of Incident, Event, Problem and Change Management for enterprise scale, complex, multi-tier, distributed applications. Enjoys designing and deploying complex solutions through cross-functional teams with a passion for leveraging technology and software for solving complex problems. Has a proven track record for onboarding and training global teams.Email: Frank.Tang@live.com
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Consulting for strategy on Enterprise Monitoring and IT Operations
Round Rock, Texas, US
* Responsible for all monitoring operations for hardware, database and application analytics teams including the design, implementation and operation of a new agile demand management process for the team.* Scrum master for team * Developed operational reports for tickets and tasks.* Transitioned OpenManage Essentials into organization with self-service.
Round Rock, Texas, US
* Responsible for overseeing all of the monitoring architecture for the team including the integration and consolidation of monitoring tools. Develop and implement monitoring at the business process level.* Led effort to fully migrate off Empirix Onesight* Engaged as architect for ITSM and Automation* Foglight architect * Lead for evaluating Foglight as a.
Round Rock, Texas, US
* Application Monitoring SME for all of Dell IT. Established global monitoring team that covers applications, network, databases, and servers.* Spearheaded migration from Keynote to Gomez, resulting in cost savings of ~67%.* Consolidated and integrated EMEA monitoring team, event management, database and server monitoring teams into organization* Trained.
Round Rock, Texas, US
* Served as Monitoring SME for GAMS Organization. Coordinated rollout of new monitoring initiatives with management and members of each team. Established monitoring operations teams in Penang and Kuala Lumpur.* Application Monitoring Lead for GAMS* Led Empirix Globalization project to roll out data collectors in Dell sites around the globe* Designed.
Round Rock, Texas, US
* Supported Premier Online, Dell Online and Order Management application portfolios.* Led rollout of Empirix OneSight across AMS application Portfolio, integrated with Remedy* Designed SecondSight, a reporting portal for Empirix OneSight* Provided L2 support for Premier Online, L1 support for Dell Online and Order Management* Led production deployment of.
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Frank Tang works for Freelance.
Frank Tang is listed as Monitoring Engineer | Strategy | Architecture | Global Enterprise Monitoring | ITIL | Incident, Event, Change, Problem Management at Freelance.
Frank Tang is based in Austin, Texas, United States while working with Freelance.
Frank Tang has worked for Freelance and Dell.
You can use AeroLeads to view verified contact signals for Frank Tang at Freelance, including work email, phone, and LinkedIn data when available.
Frank Tang holds Bachelor Of Science - Bs, Computer Science from The University Of Texas At Austin.
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