Frank D'Auguste Email & Phone Number

Greater New York City Area

Provide Global Project Management support for multiple JIRA products and Change Control processes at GT Nexus. Coordinate with users and sponsors to ascertain and build new JIRA projects using AGILE, Project Flow and Salesforce. Manage release compliance issues and reporting for all production releases.

New Jersey

Provided Project Management Services, Project Plans, Work breakdown Schedules, Projet Reviews.

Carlstadt, New Jersey

Provide detailed Project Management with Disaster Recovery services for major corporations. At SunGard Services I provided Service Delivery Management providing Disaster Recovery services, Technical and Project Management services to multiple customer throughout the United States. I provide unique and personal Disaster Recovery services to multiple customers by reviewing and acting upon their objectives.

New York / New Jersey

• Created Quality Assurance startup specifications for new services based on standard PMBOK methodologies. Provided detail Project Plans, Work directories and reports for a new service.

New York / New Jersey

• Provided Project Management services for multiple corporate divisions for Data Center and application projects using SDLC methods, EOL and PMO standards (Multiple size projects).• Provided Disaster Recovery coordination between divisions including testing, audits, and postmortems. Created DR testing methods and examples. • Managed multiple projects within matrix and functional environments crossing divisions and managers. • Managed the QA and Release services for such products as OSI Symbology, Obligation Warehouse, Fixed Income (FI), Equities (EQ) and SWIFT apps. Provided Functional Testing, Stress Testing, Volume Testing, Black and White box testing, User testing to multiple divisions. • Managed, updated and reported on release calendars for multiple departments and projects.• Provided DR, PM and Release Management services through the PMO for Applications, Mainframe upgrades, database upgrades, software and vendor installs. • PM Manager for the LDAP US Consolidation Project. The LDAP project updated hundreds of UID’s & GID’s across multiple servers and platforms as a new Data Center was brought on-line.• Worked with US and London teams on Fixed Income applications using Agile and Waterfall.• Member of the Global & US Release team establishing standards, rules and governance across multiple organizations.• Presented status reports, Dashboards, presentations, Cost of Quality reports (CQ), scope statements to clients and senior management at weekly senior staff meetings. • Performed PM postmortems in order to close projects and defects.

Jersey City , New Jersey

• Coordinated PM, QA Services. • Verified that applications were following the organizations predefined norms. • Provided PMO with all required documentation and times lines. • Provided innovative solutions to problems and creating new procedures to insure that PMO standards were being followed.

Jersey City, New Jersey

• Provided PM, QA and Release Services for operations and financial technology applications that supported Lehman’s core business community.• Managed development projects using Project Management, Waterfall & Agile as required. • Managed projects for performance and automated scripting to support multiple business areas. • Provided Release Management Services for multiple divisions’ On-shore and Off-shore. • Created and expanded the QA Services Department from five to 18 groups in 18 months.• Introduced a new method of combining Quality Control, Performance Testing with Release Services as a package to multiple groups within the bank. • Managed a global performance testing teem out of India using MPC & HP ALM and other tools.• Provided PM services using SDLC methodologies for the ‘Bonus and Expense’ applications.• Member of the Global Release Team and QA Governance Committee.

Greater New York City Area

• Overall responsibility for the daily operations of the Centralized Test Group for the Western Hemisphere. • Managed UAT Testing, Regression Testing, Performance Testing for Middle Office and Settlement Systems.• Managed a total group of 22 associates and consultants.

Manage a team of 15 programmers who worked on Financial systems at Merrill Lynch at Hopewell New Jersey. Verified that all changes we completed. Provided updates and reports from IBM - Tivoli software. Verified all modules were released into production.

Piscataway, New Jersey

• Managed 38 associates including Mainframe, UNIX, and NT engineering groups, operators, and technical help desk associates. • Managed the Data Center and provided operations support for all Rutgers University.• Created Disaster Recovery, Release and QA standards and procedures for application groups.• Used HP Load Runner, Performance Center, automation and other MQC products and tools. • Introduced the concepts of CMMI processing to programming and Data Center operations groups. This new process improved the quality and the time it took to implement changes. • Saved the University over 50K on new Data Center printers through vendor negotiation.• Created new business model and quality control methods that decreased the number of forms being printed by over 1.5 million sheets per year. • Managed Mainframes, Client Server installs, NetBackup and application program updates.

Jersey City, New Jersey

• Directed a department of 72 Engineers and Operators.• Managed daily operations for the Internet Brokerage Trading including the Data Centers and DR operations. Scheduled all upgrades and installation of all servers and application installs. • Administered all Disaster Recovery services, Releases, QA and Performance testing.

Greater New York City Area

• Managed the development and production support teams for the regional financial MIS system for North America, Canada, and Latin America including customer, management and product profitability reporting. Managed both on-shore and off-shore resources. • Managed the Y2K conversion for this system throughout the network. • Managed the Global Customer Database initiative. This system gathers customer information from the global environment. • Member of Budget Review Team, Cost Control Team, Quality Initiative Project, and Special projects. Managed three direct reports with a total of 10 associates.

Consultant Merrill Lynch - ProgrammerDeveloped and Maintained a Corporate Credit System. Created an over-the-counter on-line capital market's system. Worked on foreign OTC trading system, front and back office procedures. Participated in the full life cycle, analysis implementation of the London "Big Bang" System. Worked as a member of the off-shore team. Was responsible for the analysis, redesign, development, testing and implementation of a program trading system.

Programmer Blue Cross / Blue Shield of Greater New York

Certification Class, Project Management

Activities and Societies: Passed the Certification in Project Management course from Rutgets UniversityPreparing for PMP exam.

Mini-Mba, Mini Mba

Activities and Societies: Certification in Mini-MBAWork full time

Certification, It And It Security

Activities and Societies: Certification given after completing - a total of 10 different IT courses plus multiple UNIX and IT Security.

Bba, Business

Activities and Societies: Business groupsWork full time. College at night

Aas, Management

Activities and Societies: Radio news directorBusiness club