Frank Derks
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Frank Derks Email & Phone Number

Global tribe lead Artificial Intelligence and Head of Innovation @ ING Wholesale Banking at ING
Location: Netherlands 12 work roles 9 schools
1 work email found @ing.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
ING
Role
Global tribe lead Artificial Intelligence and Head of Innovation @ ING Wholesale Banking
Location
Netherlands
Company size
61353 employees

Who is Frank Derks? Overview

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Frank Derks is listed as Global tribe lead Artificial Intelligence and Head of Innovation @ ING Wholesale Banking at ING, a with 61353 employees, based in Netherlands. AeroLeads shows a work email signal at ing.com and a matched LinkedIn profile for Frank Derks.

Frank Derks previously worked as Global tribe lead Advanced Analytics Wholesale Banking at Ing and Head of innovation @ ING Wholesale banking at Ing. Frank Derks studied at London Business School.

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About Frank Derks

| Applied AI | AI @ scale | Scaling & growth | innovation 💡| High performing tribes, (digital product-) teams & humans | Modern leadership | Diversity & inclusion | Transformation | Digital (AI-) products | Design led organisations | Human (-intelligence) | Corporates & executive management |✅ Applied AI: multiple AI and analytics products in core processes of the company and in “the hands of 1000s of users”.✅ AI for good: collaboration with AI centre of the UN on human trafficking and multiple other NGOs.✅ Scaling & growth: 2 - 5 - 10 - 20 - 40 - 100 - 150 people, in 8 years, experiencing and leading in all stages of growth.✅ D&I: nationalities: 32, located in: 4 countries, age: 22 - 55 (average 33), education and background: extremely diverse (10 PhDs, professors).✅ Innovation: company spun out, 10k fte Wholesale Banking unit, reporting directly into Group Chief Innovation Officer, and Chief Analytics Office. ✅ Digital product teams: design, productmanagement, data science, (data-) engineering, operations - “acting as one”.✅ Corporate experience: reporting 18+ yrs into executive management, across various client business lines, business & tech roles, multiple countries (ex-pat), functional and hierarchical lines, existing and new teams, operational & strategic.

Listed skills include It Management, Outsourcing, Program Management, Change Management, and 24 others.

Current workplace

Frank Derks's current company

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ING
Ing
Global tribe lead Artificial Intelligence and Head of Innovation @ ING Wholesale Banking
netherlands
Website
ing.com
Employees
61353
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12 roles

Frank Derks work experience

A career timeline built from the work history available for this profile.

Global Tribe Lead Advanced Analytics Wholesale Banking

Current
Ing

Amsterdam / London / Poland / Romania

(1) Leading a 100+ worldclass advanced analytics and artificial intelligence (design and UX lead-) product tribe for ING and ING Wholesale banking, that covers design/UX, digital product management, data science & technology(2) Running high impact agile advanced analytics projects, squads, and experiments across the enterprise, bringing them to value, and embedding in core processes of the bank(3) Spinning out companies (e.g. Katana Labs), derived from initially internal developments and explorations(4) Boosting the ING innovation agenda(5) Creating and maintaining an agile, open, entrepreneurial, reflective, creative, challenging-the-status-quo, 'get-shit-done' team vibe with a strong focus on learning and "doing stuff".Last but not least: adding true value to our clients and ING!

Nov 2018 - Present

Head Of Innovation @ Ing Wholesale Banking

Current
Ing
Jan 2021 - Present

Head Of Advanced Analytics And Artificial Intelligence Wholesale Banking

Ing

Amsterdam / London

(1) Consistently doubling (5 (2014) - 10 (2015) - 20 (2016) - 40 (2017) - 80 (2018) the worldclass global advanced analytics and artificial intelligence capability for ING Wholesale banking, that covers business development, data science & technology, in close cooperation with ING innovation office, fintech office and various external partners (2) Running high impact agile advanced analytics projects and experiments across the enterprise, and bringing them to value and production(3) Demistifying data science and artificial intelligence with masterclasses and workshops across the globe(4) Boosting the innovation agenda by initiating projects and experiments which target the niche 'advanced analytics' @ wholesale banking - iterating quickly(5) Creating and maintaining an agile, open, entrepreneurial, reflective, creative, challenging-the-status-quo, 'get-shit-done' teamvibe with a strong focus on learning and "doing stuff".(6) Co creating algorithmic data driven products with startups and scale ups, and building core data science and AI capabilities for Wholesale Banking by partnering and co-creation.Last but not least: adding true value to our clients and ING

Sep 2014 - Oct 2018

Programme Director Predictive Analytics Commercial Banking

Ing

Amsterdam

Running a programme to improve and change the usage of data and predictive analytics within ING Commercial Banking

Oct 2013 - Oct 2014

Senior Manager Customer Service Management / "Drive" - Mt Transaction Services)

Ing

Amsterdam

Management Team ING/Commercial Banking Services/Operations&IT/Transaction Services (Payments / Channels / Trade Finance / Securities / Factoring / Core banking)

Oct 2012 - Oct 2013

Senior Manager Customer Service Management / "Drive" - Mt Payments)

Ing

Amsterdam

Responsible for initiation of the (50+mln) payments change portfolio for retail and commercial banking (CB), including business and architectural alignment. IT responsibilities: requirements-management and development, account / portfolio / programme / cost / vendor and tactical service level management.

Jan 2010 - Oct 2012

Senior Manager Solution Delivery Centre Internet - Mt Channels

Ing

Amsterdam, Rotterdam

Responsible for managing the open and closed Retail internet change portfolio and internet service/operations departments for ING in the Netherlands.Member of management team Channels of ING Operations and IT Netherlands - Member of Post Merger Integration (PMI) team for integration of the internet channels of ING bank and Postbank - Management of department averaging of 250+ IT professionals and large outsourcing contracts

Jul 2006 - Jan 2010

Programme Management New Internet Channel

Ing

Bangalore

Jul 2008 - Apr 2009

Senior Manager Service Centre Electronic Payments Channels

Ing

Amsterdam, Arnhem, Rotterdam

Responsible for managing the 24 * 7 electronic payment channels, including the ATM network of Postbank and ING Bank in the Netherlands.Management of a department consisting of 200+ professionals and several IT vendors.

Jun 2004 - Jun 2006

Manager Architecture & Programme-Management, Service Centre Electronic Payments Channels

Ing

Amsterdam, Arnhem, Rotterdam

Responsible for managing the IT change portfolio of the service center Electronic Payment Channels, vendormanagement, finance, architecture and clientmanagement.

Apr 2001 - Aug 2004

Programme And Change Manager

Ing
Apr 1999 - Apr 2001

Management Trainee

Ing

Amsterdam

Management traineeship consisting of three assignments and education

Apr 1998 - Apr 1999
Team & coworkers

Colleagues at ING

Other employees you can reach at ing.com. View company contacts for 61353 employees →

RE Roland Earvin Aguirre Roland Earvin Aguirre Colleague at IngMetro Manila, National Capital Region, Philippines View → EK Elisabeth Kremer Elisabeth Kremer Colleague at IngRotterdam, South Holland, Netherlands View → MB Marloes Brandeal Marloes Brandeal Colleague at IngAmsterdam, North Holland, Netherlands View → BT Brix Tom Martinez Galinato Brix Tom Martinez Galinato Colleague at IngCalabarzon, Philippines View → PC Pavel Certek Pavel Certek Colleague at IngCzechia, Czech Republic View → NJ Norma Justin Norma Justin Colleague at IngNew York, United States View → VG Vibelle Gomes Vibelle Gomes Colleague at IngBrussels Metropolitan Area, Belgium View → VB Violeta Bocai Violeta Bocai Colleague at IngBucharest, Romania View → AV Ana Vicedo Ana Vicedo Colleague at IngGreater Madrid Metropolitan Area, Spain View → XH Xiaotong Hai Xiaotong Hai Colleague at IngFrankfurt, Hesse, Germany View →
9 education records

Frank Derks education

Education record

Masterclass Programme Management

Masterclass Programme Management by Dr. Sergio Pellegrinelli - Lucidus Consulting and Cranfield university

Education record

Leadership Expedition Ing Operations & It

A 4 months international 'bootcamp' with 9 general and/or senior managers of the business unit Operations & IT banking to answer.

Education record

Rhedens Lyceum

Professional Scrum Master

Xebia

Inspired - "How To Create Products Customers Love” By Marty Cagan

Silicon Valley Product Group (Svpg) - Marty Cagan

Empowered - "Product Leadership" By Marty Cagan

Silicon Valley Product Group (Svpg) - Marty Cagan
FAQ

Frequently asked questions about Frank Derks

Quick answers generated from the profile data available on this page.

What company does Frank Derks work for?

Frank Derks works for ING.

What is Frank Derks's role at ING?

Frank Derks is listed as Global tribe lead Artificial Intelligence and Head of Innovation @ ING Wholesale Banking at ING.

What is Frank Derks's email address?

AeroLeads has found 1 work email signal at @ing.com for Frank Derks at ING.

Where is Frank Derks based?

Frank Derks is based in Netherlands while working with ING.

What companies has Frank Derks worked for?

Frank Derks has worked for Ing.

Who are Frank Derks's colleagues at ING?

Frank Derks's colleagues at ING include Roland Earvin Aguirre, Elisabeth Kremer, Marloes Brandeal, Brix Tom Martinez Galinato, and Pavel Certek.

How can I contact Frank Derks?

You can use AeroLeads to view verified contact signals for Frank Derks at ING, including work email, phone, and LinkedIn data when available.

What schools did Frank Derks attend?

Frank Derks studied at London Business School.

What skills is Frank Derks known for?

Frank Derks is listed with skills including It Management, Outsourcing, Program Management, Change Management, Banking, Ict, Strategy, and Itil.

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