Frank Derks

Frank Derks Email and Phone Number

Global tribe lead Artificial Intelligence and Head of Innovation @ ING Wholesale Banking @ ING
netherlands
Frank Derks's Location
Netherlands, Netherlands
Frank Derks's Contact Details

Frank Derks work email

Frank Derks personal email

About Frank Derks

| Applied AI | AI @ scale | Scaling & growth | innovation 💡| High performing tribes, (digital product-) teams & humans | Modern leadership | Diversity & inclusion | Transformation | Digital (AI-) products | Design led organisations | Human (-intelligence) | Corporates & executive management |✅ Applied AI: multiple AI and analytics products in core processes of the company and in “the hands of 1000s of users”.✅ AI for good: collaboration with AI centre of the UN on human trafficking and multiple other NGOs.✅ Scaling & growth: 2 - 5 - 10 - 20 - 40 - 100 - 150 people, in 8 years, experiencing and leading in all stages of growth.✅ D&I: nationalities: 32, located in: 4 countries, age: 22 - 55 (average 33), education and background: extremely diverse (10 PhDs, professors).✅ Innovation: company spun out, 10k fte Wholesale Banking unit, reporting directly into Group Chief Innovation Officer, and Chief Analytics Office. ✅ Digital product teams: design, productmanagement, data science, (data-) engineering, operations - “acting as one”.✅ Corporate experience: reporting 18+ yrs into executive management, across various client business lines, business & tech roles, multiple countries (ex-pat), functional and hierarchical lines, existing and new teams, operational & strategic.

Frank Derks's Current Company Details
ING

Ing

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Global tribe lead Artificial Intelligence and Head of Innovation @ ING Wholesale Banking
netherlands
Website:
ing.com
Employees:
61353
Frank Derks Work Experience Details
  • Ing
    Global Tribe Lead Advanced Analytics Wholesale Banking
    Ing Nov 2018 - Present
    Amsterdam / London / Poland / Romania
    (1) Leading a 100+ worldclass advanced analytics and artificial intelligence (design and UX lead-) product tribe for ING and ING Wholesale banking, that covers design/UX, digital product management, data science & technology(2) Running high impact agile advanced analytics projects, squads, and experiments across the enterprise, bringing them to value, and embedding in core processes of the bank(3) Spinning out companies (e.g. Katana Labs), derived from initially internal developments and explorations(4) Boosting the ING innovation agenda(5) Creating and maintaining an agile, open, entrepreneurial, reflective, creative, challenging-the-status-quo, 'get-shit-done' team vibe with a strong focus on learning and "doing stuff".Last but not least: adding true value to our clients and ING!
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  • Ing
    Head Of Innovation @ Ing Wholesale Banking
    Ing Jan 2021 - Present
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  • Ing
    Head Of Advanced Analytics And Artificial Intelligence Wholesale Banking
    Ing Sep 2014 - Oct 2018
    Amsterdam / London
    (1) Consistently doubling (5 (2014) - 10 (2015) - 20 (2016) - 40 (2017) - 80 (2018) the worldclass global advanced analytics and artificial intelligence capability for ING Wholesale banking, that covers business development, data science & technology, in close cooperation with ING innovation office, fintech office and various external partners (2) Running high impact agile advanced analytics projects and experiments across the enterprise, and bringing them to value and production(3) Demistifying data science and artificial intelligence with masterclasses and workshops across the globe(4) Boosting the innovation agenda by initiating projects and experiments which target the niche 'advanced analytics' @ wholesale banking - iterating quickly(5) Creating and maintaining an agile, open, entrepreneurial, reflective, creative, challenging-the-status-quo, 'get-shit-done' teamvibe with a strong focus on learning and "doing stuff".(6) Co creating algorithmic data driven products with startups and scale ups, and building core data science and AI capabilities for Wholesale Banking by partnering and co-creation.Last but not least: adding true value to our clients and ING
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  • Ing
    Programme Director Predictive Analytics Commercial Banking
    Ing Oct 2013 - Oct 2014
    Amsterdam
    Running a programme to improve and change the usage of data and predictive analytics within ING Commercial Banking
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  • Ing
    Senior Manager Customer Service Management / "Drive" - Mt Transaction Services)
    Ing Oct 2012 - Oct 2013
    Amsterdam
    Management Team ING/Commercial Banking Services/Operations&IT/Transaction Services (Payments / Channels / Trade Finance / Securities / Factoring / Core banking)
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  • Ing
    Senior Manager Customer Service Management / "Drive" - Mt Payments)
    Ing Jan 2010 - Oct 2012
    Amsterdam
    Responsible for initiation of the (50+mln) payments change portfolio for retail and commercial banking (CB), including business and architectural alignment. IT responsibilities: requirements-management and development, account / portfolio / programme / cost / vendor and tactical service level management.
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  • Ing
    Senior Manager Solution Delivery Centre Internet - Mt Channels
    Ing Jul 2006 - Jan 2010
    Amsterdam, Rotterdam
    Responsible for managing the open and closed Retail internet change portfolio and internet service/operations departments for ING in the Netherlands.Member of management team Channels of ING Operations and IT Netherlands - Member of Post Merger Integration (PMI) team for integration of the internet channels of ING bank and Postbank - Management of department averaging of 250+ IT professionals and large outsourcing contracts
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  • Ing
    Programme Management New Internet Channel
    Ing Jul 2008 - Apr 2009
    Bangalore
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  • Ing
    Senior Manager Service Centre Electronic Payments Channels
    Ing Jun 2004 - Jun 2006
    Amsterdam, Arnhem, Rotterdam
    Responsible for managing the 24 * 7 electronic payment channels, including the ATM network of Postbank and ING Bank in the Netherlands.Management of a department consisting of 200+ professionals and several IT vendors.
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  • Ing
    Manager Architecture & Programme-Management, Service Centre Electronic Payments Channels
    Ing Apr 2001 - Aug 2004
    Amsterdam, Arnhem, Rotterdam
    Responsible for managing the IT change portfolio of the service center Electronic Payment Channels, vendormanagement, finance, architecture and clientmanagement.
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  • Ing
    Programme And Change Manager
    Ing Apr 1999 - Apr 2001
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  • Ing
    Management Trainee
    Ing Apr 1998 - Apr 1999
    Amsterdam
    Management traineeship consisting of three assignments and education
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Frank Derks Skills

It Management Outsourcing Program Management Change Management Banking Ict Strategy Itil Project Portfolio Management Internet Banking Management Retail Banking Service Management It Strategy Vendor Management Payments Information Management Cmmi Incident Management Requirements Analysis Portfolio Management Business Analysis Big Data Innovation Management Predictive Analytics Innovation Big Data Analytics Integration

Frank Derks Education Details

Frequently Asked Questions about Frank Derks

What company does Frank Derks work for?

Frank Derks works for Ing

What is Frank Derks's role at the current company?

Frank Derks's current role is Global tribe lead Artificial Intelligence and Head of Innovation @ ING Wholesale Banking.

What is Frank Derks's email address?

Frank Derks's email address is de****@****ail.com

What schools did Frank Derks attend?

Frank Derks attended London Business School, Rijksuniversiteit Groningen, Masterclass Programme Management, Leadership Expedition Ing Operations & It, Nyenrode Business Universiteit, Rhedens Lyceum, Xebia, Silicon Valley Product Group (Svpg) - Marty Cagan, Silicon Valley Product Group (Svpg) - Marty Cagan.

What are some of Frank Derks's interests?

Frank Derks has interest in Golf (Hcp 14), Skiing, Gopro, Kitesurfing, Scuba Diving, Rescue Diver.

What skills is Frank Derks known for?

Frank Derks has skills like It Management, Outsourcing, Program Management, Change Management, Banking, Ict, Strategy, Itil, Project Portfolio Management, Internet Banking, Management, Retail Banking.

Who are Frank Derks's colleagues?

Frank Derks's colleagues are Esin Aluç, Boris Wenz, Ja To, Jamie Lee, Steffen Van Iersel, Stijn Croene, Michel Wessel.

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