Frank Ducoli Email & Phone Number

New York, United States

Buffalo, Ny

◆ Technical sales of "customer designed" power transformers up to 50 MVA base rating.◆ Market responsibilities: Industrial, OEM, Commercial, Distribution & Switchgear, and Export.◆ Account management and new business development; maintain and nurture relationships.◆ Understand customer’s technical requirements and suggest solutions that best suit their needs.◆ Keep up-to-date on projects throughout the engineering/manufacturing process.◆ Work with manufacturer’s reps to strengthen relationships and promote organization.

Buffalo, Ny

◆ Cultivated effective partnerships with customers and delivered solutions that met their current and future demands.◆ Carried out all selling activity of custom overhead cranes, monorails, transfer carts and other material handling equipment. Selling activities included: identifying potential new customers, product presentations, relationship building, and pricing negotiations.◆ Covered US territory working remotely from home.◆ Increased market share and brand awareness by traveling to New York, Pennsylvania and Ohio. ◆ Generated $5M of quotations which resulted in $430,000 in sales. Doubled the amount of quotations from previous year. ◆ Developed and maintained a territory sales database of 1000 companies visited, creating future prospects for recurring sales and service.◆ Worked with general contractors, engineering firms and end users to determine requirements for their specific applications. This included site measurements and reviewing building drawings.◆ Liaised with North American Sales Manager and Service Manager in regards to both new equipment and service/installations.

Depew, Ny

◆ Provided technical assistance and sold products in both divisions: IMI Sensors, Test & Measurement. Products included wireless vibration monitoring systems, accelerometers, pressure sensors, microphones, force sensors, strain sensors, load cells, torque transducers and signal conditioners. ◆ Maintained expert level of product knowledge and application. ◆ Senior technical adviser for sales team for PdM (Predictive Maintenance); member of Tier 1 Technical Team. ◆ Partnered closely with field sales engineers to provide customer quotations to solve their measurement application.◆ Utilized trade shows to further develop information on business intelligence.◆ Performed product and CRM training for inside and field sales people. Tested new CRM before deployment.◆ Team member in the RMA Kaizen event.

Depew, Ny

◆ Managed team of 11 Application Engineers in 3 divisions: IMI Sensors, Test & Measurement, Aerospace & Defense.◆ Provided customer support with quotation and product/application information. ◆ Metrics focused performance improvement. ◆ Conducted annual performance appraisals. ◆ Organized and assigned team’s individual sales territories. ◆ United a fragmented team through coaching and effective communication.

Depew, Ny

◆ Generated IMI Sensors quotations in CRM per customer requirements for industrial accelerometers, 4-20 mA vibration transmitters, vibration switches, cables and accessories. ◆ Traveled to customer’s facilities in US and Canada for sales calls. ◆ Troubleshot customer technical issues or difficulties by phone. ◆ Worked with Engineering and Product Managers in developing customized products.◆ Liaison between the customer and Product Managers by communicating customer feedback and customer input required for market research.

Buffalo, Ny (Contract Assignment)

◆ Directed activities of the quality continuous improvement process for plants in Buffalo and China.◆ Designed parts using SolidWorks for the heavy duty truck and trailer equipment market. ◆ Conducted product testing to verify compliance of SAE, FMVSS and DOT standards. ◆ Implemented new total quality control activities including final product audits, process audits, incoming inspections, and maintenance of the quality system which decreased failure rates 10%.

Buffalo, Ny

◆ Awarded as the top inside sales person for registering the most customers for internet accounts. ◆ Repeatedly recognized for processing the largest volume of orders for six consecutive months.◆ Commended for creating an efficient on-call backpack resulting in 15% increase in productivity.◆ Provided customer support in a dynamic, service-focused environment. ◆ Managed orders, coordinated shipments, and provided support for regional offices in Latin America and Asia.◆ Lead Kaizen event to organize sales office that resulted in productivity improvement.◆ Conducted internal quality audits as a certified ISO 9001 internal auditor.

Buffalo, Ny

◆ Aftermarket division liaison between corporate engineering and field service, coordinating machine components supply and support for retrofits.◆ Sold upgrade retrofit packages to improve performance of injection molding machines.◆ Managed retrofits resulting in 98% of projects being completed on time and on budget.◆ Reviewed capital equipment service bulletins and made recommendations regarding machine component related issues that saved $100,000 in warranty costs.◆ Managed engineering change notices for $400,000 machines, robots and molds. ◆ Material review board member resolving inspection discrepancies.

Buffalo, Ny (Contract Assignment)

◆ Designed and detailed subassemblies of $20M large furnace project using AutoCAD. ◆ Estimated manufacturing and procurement costs. ◆ Coordinated the prototyping of designs in the test lab. ◆ Contacted subcontractors for competitive bids resulting in $70,000 in savings.

Tonawanda, Ny (Contract Assignment)

◆ Generated $20M of proposals which resulted in $2M in sales.◆ Provided the deliverables of a feasibility study for construction of a $50M lithium polymer battery manufacturing plant two weeks ahead of schedule. ◆ Created proposals for bidding solutions to customer requirements. ◆ Conceptualized machine systems using AutoCAD. ◆ Traveled to customer facilities for sales presentations.

Buffalo, Ny

◆ Designed the fluid power system for the world's fastest 1500-ton link drive metal stamping press.◆ Collaborated with vendor to develop an air control assembly that decreased installation time 60%.◆ Optimized designs for product simplification reducing costs 40% using Cadra CAD system.◆ Interfaced with production personnel to solve problems at equipment start-up. ◆ Provided support to service department to help customers with legacy machines.

Buffalo, Ny

◆ Responsible for projects from concept evaluation through design, manufacturing and testing.◆ Designed mechanical, pneumatic and hydraulic systems for metal stamping presses. ◆ Developed best-in-class 275-ton hydraulic gap frame press.

Batavia, Ny

◆ Designed hydraulic systems for wheel loaders. ◆ Coordinated the prototyping of designs and their evaluation in the test lab. ◆ Implemented cost reduction designs that decreased costs 20%. ◆ Enhanced communications with factory assembly personnel through weekly meetings.

Niagara Falls, Ny (Contract Assignment)

◆ Created structural drawings, process flow diagrams (PFD), process and instrument diagrams (P&ID) and electrical schematics using Intergraph CAD system. ◆ Processed engineering change notices.

Buffalo, Ny (F/K/A Curtis Screw Co)

◆ Created drawings, process planned manufacturing methods and designed tooling with CAD/CAM.◆ Troubleshot manufacturing problems reducing production time by 15%. ◆ Redesigned cams in automatic screw machines resulting is 10% improved cycle time.◆ Quoted projects up for bidding.

Bachelor Of Technology, Mechanical Engineering Technology

Activities and Societies: Student Member of American Society of Mechanical Engineers (ASME)

Associate In Applied Science, Mechanical Engineering Technology

Activities and Societies: Student Member of Society of Manufacturing Engineers (SME), and Computer and Automated Systems Association.