Established and commercially astute senior management professional with a consistent track record of achieving optimum results in leadership positions within the IT&T sector. Collaborative, driven and forward thinking leader with demonstrated success in managing, leading, developing and mentoring staff towards exceeding individual, team and organisational objectives. Focused on achieveing staff and customer objectives. Strong operations management skills with accomplishments in P&L management, business development, account management, team leadership, change management, business and strategic planning, stakeholder engagement, marketing and sales. Accomplishments include: managing and growing businesses in highly competitive markets, establishing and developing high performing teams, leading businesses / teams through significant changes whilst maintaining optimistic and productive cultures, client retention and stakeholder engagement. Strong sales experience and track record with an innate understanding of the key factors that generate demand and drive sales.Specialties: General/ Sales/ Operations Management, Business Development,Customer Experience Advocate, Business and Strategic Planning, Continuous Improvement, Operational Management, Change Management, Client Acquisition & Retention, Solid Business / Commercial Acumen, Negotiation, Project Management