Frank Falotico Email & Phone Number

Irvine, California, United States

Cupertino, CA

• Collaborated with UI/UX, product marketing, business development, and sales leadership to create and deploy innovative sales learning tools to a global channel sales staff through multiple modalities, including.
• Created engaging demos, videos, and bite-sized talking points that taught salespeople how to utilize soft skills and product features to personalize their conversations with customers.
• Facilitated feedback through store visits, focus groups, user studies, and design labs, rapidly iterating design and content updates on aggressive deadlines.
• Designed an integrated 3D model learning experience where salespeople explore and discover products, environments, and holistic solutions in a 360º space.
• Constructed multi-week interactive campaigns that engaged learners through text, videos, gamification, and mini-games.
• Developed social-style video templates for corporate and regional teams to create rapid responses to new product introductions.

Fremont, CA

• Developed global sales training for Tesla's sales teams, including self-paced guides, e-learning, live-online seminars, and in-person facilitated training.
• Designed the core sales methodology for global field teams, working with sales leadership to understand Tesla’s sales philosophy and implement a foundational model that fit the company’s overall strategy.
• Created scalable new-store opening facilitated training presentations, deployed in North America, EU, and APAC markets.
• Designed and launched a flexible new-hire on-boarding strategy for multiple store roles that adapted to various environments and traffic.
• Collaborated with marketing to redesign look and feel of training content, aligning all modules, job aides, and video resources with brand standards, creating easy-to-use templates for internal training teams.
• Built executive presentations for annual sales conferences, tailoring the visuals and key messages to fit an overall theme and story.

Salem, New Hampshire

Led the store’s training and technician teams to perform their roles at the highest level, creating the best environment for Apple's customers to learn.

Salem, New Hampshire

Created fantastic relationships between Apple products and their owners through technical support.

Salem, New Hampshire

Advocated Apple products and their application in a business environment to develop the best solution for the customer.

Greater Pittsburgh Area

Connected with Apple Retail customers to discover the best solution for their technology needs.

Ba, Cinema And Digital Arts

Activities and Societies: John P. Harris Society, USGGraduated with a Bachelor of Arts Degree in Cinema and Digital Arts with.

Master Of Fine Arts (M.F.A.), Media Design

Graduated with a Master of Fine Arts Degree in Media Design; Salutatorian.