Watch Where Service Matters: http://youtu.be/WyrOLRPHD7k. Very proud to be leading the business development efforts for a certified diverse supplier! I’m now in my 30th year in the Office Services Facilities Management outsourcing industry, and manage our global business development and marketing. My expertise lies in the entire lifecycle of an on-site outsourcing engagement from program development, justification, and demonstrated return on investment to daily services compliance, quality monitoring, transition strategies, and competitive conversions. Focused expertise lies in outsourcing program development including labor justification, performance management (KPI's), best practices, and execution technology. Developer of The Millennium Group's outsourcing services brand via trade events, speaking engagements, webinars, and electronic marketing campaigns. Developer and presenter of "Best Practices in Office Services Outsourcing" profiling tools to successfully manage outsourcing engagements. Built our Marketing Department from inception.
Listed skills include Contract Negotiation, Outsourcing, Team Building, Management, and 29 others.