Frank Ferro Email & Phone Number

Utrecht, Ut, Nl

Den Haag, Zuid Holland, Nl

My first self-employed assignment with the aim of making the ANWB ready to implement Large Language Models as for example in the call centres. Together with the team at ANWB we are creating a plan to arrive at a vision and an implementation approach. This will involve the technology to be used, the processes needed to secure the governance, such as ethics, and to start with the first use case.

Breukelen, Utrecht, Nl

Breukelen, Utrecht, Nl

Utrecht, Utrecht, Nl

Do you want to upgrade your knowledge of IT and apply it directly in your organization? Do you want to be able to respond to user needs, market developments, legislation and organizational improvements? Do you want to develop into a strategic business partner? Then the Master of Informatics - Business & IT (MSc) offers you exactly the knowledge, skills and insights you are looking for.https://www.hu.nl/deeltijd-opleidingen/master-of-informatics

The Hague, South Holland, Nl

As a member of the ”Beroepen veld commissie ADS&AI” at the Hogeschool Den Haag I’m responsible for the quality and content of the Applied Data Science & Artificial Intelligence curriculum.

Den Haag, Zuid-Holland, Nl

Leading the GEN AI task force with the responsibility to execute proof of concepts on Chat GPT Enterprise, GIT HUB co-pilot, Microsoft copilot and implementing Large Language models (LLM's). After several successful use cases the scaling of those use case is started with a estimated annual cost reduction which is exceeding 5 million euros in the first year.

Den Haag, Zuid-Holland, Nl

Whitin the Business unit Insights, that holds 140 people, we are driven by the idea that with business knowledge, statistical model skills, data awareness and tech savviness we can make PostNL a smarter working company. We have a Data scientist team that executes projects within 4 domains within PostNL namely Logistics, Human Resources , Finance and Commerce. The Data scientists perform their projects on an AWS Data Analytics Platform that is managed by a team of Data engineers. This Data Analytics Platform is built on serverless services so that costs and performance are very well controlled and flexible. Next to that my department develops and manages several BI stacks, a Datalake (with separate MLOPS and Data Science environments) and Data Management applications like MDM tooling and a Data Catalogue. We also manage overarching capabilities like Data Governance, Data Quality and Data Architecture to be able to create value with data in sophisticated way.Data science and BI are useless with poor data quality, so we have a team that is responsible for Master data and transaction data quality. These teams work in a Agile way according the SaFe framework.

Den Haag, Zuid-Holland, Nl

With my Strategic Portfolio Management team we guide the PostNL Board in deciding where best to focus the organization’s finite resources in order to meet strategic objectives, considering the business as a portfolio of activities and making trade- offs across the portfolio. And connecting the strategic decisions to the portfolio canvas so that the agile community can act according the Strategic decisions.

Den Haag, Zuid-Holland, Nl

With my management team I’m dedicated to achieve success in a growing and rapidly changing market. The team is formed by me and 5 managers with a total span of control of 30 FTE and a total IT spend of more than 10 million euro. My IT department manages several logistic applications such as transport management systems, warehouse management systems, robotized warehouses and distribution systems that are all cloud based. The prime responsibility is to adapt the applications in a way so that that we are a driving force in logistic innovation either by introducing new propositions or new acquisitions. We as PostNL Logistic Solutions with 200 million euro yearly revenue specialize in flexible transport solutions and delivery within niche networks. In a fast-changing world, we offer the customers of PostNL Parcels & Logistics unique solutions throughout the entire process, from production to shipping their products: in every link, through all possible channels and in all possible combinations. I also have the responsibility for the Data Analytics centre. This team consists of highly qualified data scientists that see the fun and value in data and work with techniques like machine learning an deep learning. These data scientist, depending on the case, work in close cooperation with business owners from different departments within PostNL to either decrease costs, increase revenue or increase customer satisfaction. By introducing an Big Data training program we help senior management to make PostNL a data driven company. For PostNL IT I am the leader and innovator for the cultural change program (from sustaining to innovating). From the start of the program year after year we had the highest employee satisfaction.

Den Haag, Zuid-Holland, Nl

I’m dedicated to achieve success in a declining market with a highly motivated sales team. The team is formed by 7 partner managers for the mailing houses, 3 account managers for large insurance companies and 10 people working at Account support which is supervised by a team leader. As a team we are responsible for 200 million+ yearly revenue in a challenging market and with our partners we are focusing on increasing the share of wallet.Next to the retention of our mail business we are hunting for new business which we do by forward and backward integration in the communication chain. So for several clients we have the supervision on Direct Marketing campaigns which can combine the following areas: Printed matter personalised printing, distribution, Personal landing pages (PURL), email, websites, bill boards, QR codes and layer. Also for several clients we have the supervision on their transaction mail chain for which we deliver several document channels (such as physical documents, e-mail, portal and App’s) with payment options.

Den Haag, Zuid-Holland, Nl

Motivated to accelerate with a team of twenty and a 65 million+ yearly revenue in a challenging market by increasing market share with new products and new clients. In this business succes is made by following a structured sales process where marketing and sales alignment is a crucial factor next to consultative selling skills. These factors apply for New Business and for cross sell on exiting clients.In 2011 the revenue increased by 10% and ebit by 20% in a declining market..

Den Haag, Zuid-Holland, Nl

New business development from lead generation to closing the deal and handing it over to account management. Next to new business development managing the bid process for large bids (500k and higer) is a prime responsibilty. During the bidding process the hardware, software, services and HR components had to be in line to make the bidding a succes. New business target (Customer Live Value 16 mil. euro) is realised with three new business managers, two sales support empoyees and one employee for cold calling. The portfolio reaches from printing, e-billing, e-invoicing to connectivity in a B2B and a B2C market.

Den Haag, Zuid-Holland, Nl

The Data ACT Group is providing input for the European Data ACT in a way that the Interest of Companies are being looked after.

The Netherlands has unique knowledge in the fields of business math, econometrics and machine learning amongst others. The goal of the Big Data Alliance is to share knowledge and accelerate the business analytics and Big Data business ecosystem by means of education, research programs and startups.

Rotterdam, Zuid-Holland, Nl

Started a supporting account management departement with bid and tender management producing high quality proposals, lead generation and arranging appointments

Montreal, Qc, Ca

Managing a department of 6 people which was responsible for bid and tender management, sales consultancy and sales support.The bidding process for large bids (10.000k and higer) is a prime responsibilty. During the bidding process the hardware, software, services and HR components had to be in line to make the bidding a succes.

Montreal, Qc, Ca

I lead bid teams that are responsible for the delivery of proposals in the right quality and with the right timing. I take into account the sales, commercial, legal, third party, and business unit side of proposals in such a way that it is beneficial for both sides. The success I’m proud of is the successful selling of a voicemail system to Vodafone Global

Amstelveen, North Holland, Nl

I acted as a functional consultant, team leader, project manager and program manager in several ERP and CRM implementations. I also acted as a management consultant to analyse and advise on business and organisational issues. Such as software selection and the integration of departments.

Ridderkerk, Zuid-Holland, Nl

From the business side I was responsible for the implementation of the sales module and the logistic module of a ERP system (Baan IV). Next to that I also was responsible as the project manager for the implementation of a product data management system (HP) for the engineering department. The ERP system was implemented according to planning and budget.

Nyenrode Commissarissencyclus

Post Master, Business Strategy Course

Master, Technical Business Science

Bachelor, Generic Operational Technology

Electric Engineering

Electronics

Education record