Frank Galasso Email & Phone Number

Simpsonville, Ky, Us

Gütersloh, De

Las Vegas, Nevada, Us

Lead Customer Returns and Outlet Warehouse departments across First and Second Shifts at the Louisville, KY fulfillment center for Zappos.com, a $1 Billion+ distributor of fashion merchandise and more. Responsible for returns grading, refurbishment, and final disposition of units with up to 170 warehouse associates and multiple operations and area managers. ► Mentored leaders in and established consistent data sharing and constructive coaching resulting in a 19% improvement in overall throughput in 6 months and $780,000 in annualized cost savings.► Used lean six sigma methodologies to troubleshoot and improve Sellable Yield driving an 18% increase and a $550,000 reduction in labor costs. ► Facilitated Kaizen Event for the Outlet Warehouse and enacted improvements creating $175,000 in yearly savings.

Deerfield Beach, Fl, Us

Owned all corporate operations functions for this $640 million distributor of Heating, Ventilation, and Air Conditioning equipment, parts, and supplies. Responsible for safety, warehouse excellence, logistics, real estate/facilities (90 US Locations), regulatory compliance, field operations support, loss prevention, and procedural documentation and training.► Established Daily Safety Huddles and comprehensive safety incident investigations driving an annual reduction in overall safety incidents (15%), injuries (4%), and driver accidents (50%).► Converted higher cost 3PL routes to company routes saving $480,000 on an annualized basis.► Created freight expense scorecard (KPI’s) and monthly review. Increased YOY freight income by 24% utilizing Kaizen principles.► Reduced overall facility square footage by 10% through layout optimization and improved building selection.

Headed all operations in The Americas for this $100 million global manufacturer of deicing/anti-icing and heat transfer products used in the commercial and general aviation, rail, industrial, and food and beverage markets. Manage procurement, manufacturing, and distribution of 3-5 million gallons of bulk liquid chemicals throughout The Americas on an annual basis via multi-modal transportation (bulk liquid tanker, barge, rail, intermodal, ocean, air, TL, and LTL).► Drove a 2.5% (of net sales) annual savings on transportation costs ($850,000) and a 2% annual savings on storage costs ($680,000) in six months.► Reduced the landed cost of a key intermediate, resulting in savings of $75,000 annually, a shorter supply chain, a tripling of inventory turns, and lower inventory carrying costs.► Introduced automated tank level monitoring to customers, allowing for web-based inventory tracking and a Vendor-Managed Inventory (VMI) program. Contributed to a 200% increase in revenue in 2 years.► Steered supply chain through harshest winter in 30 years in the Midwest (60% of our business) when customer demands exceeded contracted amounts by 35%. Kept all customers supplied in this record season.► Altered SAP process to reduce data entry time by 40% which also resulted in a reduction of duplicate VMI billings.► Standardized procedure to quote intermodal shipments for line hauls greater than 500 miles saving 15%.

Stafford, Texas, Us

Responsible for nine terminals in the state of Florida with a run rate of $40 million annually. Tracked and supervised 530 associates and contractors with a $32 million budget. Gained new expertise in handling multiple locations with creative leadership and troubleshooting abilities.► Fully revamped and redeployed staff and management for improved efficiency, which streamlined operations positively, delivered higher profits, and reversed negative customer perceptions.► In six months, added $400,000 to net profit through route consolidation and pay standardization for a major account.► Trained and oriented staff in client SOP’s, resulting in dramatically higher quality levels (reduced errors by 50%) and greatly improved deliveries (from 97.5% to 98.5% on-time).

Mascot, New South Wales, Au

Directed all daily activity at two locations in South Florida, worth $90 million in annual revenue, with 145 associates, $6 million in inventory, and a $12.4 million budget. Utilized expertise in strategic planning, leadership development, budgeting, forecasting, P&L management, regulatory compliance, domestic and international shipments, and extensive customer interaction.► Led the integration of an $18 million acquisition, US Office Products, Inc., consolidating 50% of delivery routes and reducing warehouse staff by 50% over 3 months, achieving $420,000 in synergy savings.► Increased year-over-year customer satisfaction levels by 5% by implementing enhanced quality controls, reporting procedures, and a web-based CRM tool.► Reduced warehouse errors by 50% over six months, by specifying and enacting quality reporting and processes► Implemented state-of-the-art technologies into warehouse and delivery operations, including RoadNet Routing software (dynamic routing), Pick-to-Voice, barcode scanning, and RF warehouse truck loading.► Successfully averted a Teamsters unionization effort at the Miami location.