Francis Barry Email & Phone Number

Phoenix, AZ, US

Phoenix, Arizona, United States

Phoenix, Arizona

• Conducted investigations into high level, critical safety incidents related to the platform for all the United States and Canada.
• Utilized an empathetic and investigative approach to interviewing both reporting and accused parties involved in critical safety incidents related to the platform, including but not limited to sexual assaults.
• Moved investigations to resolution according to established logic and partnered with both internal and external stakeholders to mitigate risk.
• Involved in a committee to improve quality assurance throughout the entire Line of Business, took minutes for each meeting, and ensured each committee member was assigned their specific duties
• Promoted to a specialized team which dealt with resolving the highest profile safety incidents occurring in relation to the platform and providing resolution and guidance to key stakeholders in preparation for.
• Was part of a project designed to adjust, streamline, and provide accurate validation of company-wide Investigation knowledge bases.

• Directed the daily sales activities and operations of a major retail store as manager on duty
• Reduced inventory shrinkage over two years from 2.66% to 1.64%
• Oversaw hourly team leaders and members to ensure great presentation and positive shopping experiences for guests.
• Interacted with guests to troubleshoot problems and drive sales.
• Steered Internal theft investigations using shrinkage analysis and forensic interviewing techniques
• Maintained positive working relationships with local political, educational and law enforcement officials and agencies.

Scottsdale, AZ

• Managed all aspects of safety and asset protection operations of a $25 million volume store.
• Recruited, hired and trained assets protection team.
• Fostered a loss prevention culture while evaluating team member based on their performance
• Conducted complex criminal investigations that led to trial testimony and successful prosecutions
• Increased external theft resolution by 50% and increased internal theft resolution by 200%.
• Evaluated and strengthened Assets Protection programs in other stores.

Phoenix, Arizona Area

Tucson, Arizona Area

• Coached store management and Asset Protection personnel in comprehensive security policies and procedures as a District Trainer.
• Assisted in the creation and continuation of local ORCA (Organized Retail Crime Association) meeting, leading to multiple arrests impacting several retailers.
• Supervised annual Black Friday event security ensuring safety and protection of team members and public.
• Highest theft resolution in District 2009 – 2012
• Promoted to Senior Assets Protection Specialist in Jan 2014

Tucson, Arizona Area

Tucson, Arizona Area

Phoenix, Arizona Area