As Agile coach, support the Engineering organization in their Agile journey.

Supported the optimization of Customer Service activities: created key indicator dashboard, identified and analyzed data anomalies, identified and tracked process improvements and process adherence.

Lead the R&D team of PowerShare – the industry-leading medical imaging sharing platform• Grew Pune-based engineering team into a self-sustained scrum team; coached global team members• Migrated web solution from private to public cloud hosting• Developed and started implementing the cloud optimization roadmap (deployment scripting, scaling, migrating to cloud-native solutions)• Stabilized the solution to deliver on the SLA• Incorporated SRE resources, backlog and ceremonies into scrum teams• Transitioned from quarterly release deployments to regular deployments delivering functional, security, infrastructural value

Sourced and developed project managers and engineers for R&D and Service IT projects.• Achieved full certification for all functional and technical experts on PLM (Product Lifecycle Management), and project/portfolio management processes and platforms.• Achieved high employee engagement with teams in US, Europe, and India by intense personal coaching, and throughout multiple organizational changes.• Led IT Agile transformation in US, resulting in 100% agile adoption rate for innovation projects.• Defined and enforced processes that reduced the amount of time-hire contractors by 25% in8 months, and stimulated the use of “output-based engagements” instead.

Developed and released processes and tools for Healthcare Professional Customer Services.• Lead functional teams responsible for solutions for Field Service, Installed Base, and Knowledge Management.• Delivered and released a break-through mobile solution for the field service engineers with exceptional (non)functional quality.• Achieved the on-time delivery of this application by applying rigorous risk management.

Member of the Business Unit Cardiology Informatics management team, managed the development and release of complex, global, multi-site software projects, exceeding customers’ expectations (quality, scope, and on-time delivery).• Turned around a mission critical, 100 person, global, multi-site project by adjusting the project organization, tuning the development processes, tightening the technical oversight, and boosting the morale of the project team members.• Drastically improved the on-time delivery of cardiology informatics projects by improving project management practices (from 50% to 90%).

Managed the marketing, development, and field support of Cardiology IT solutions, focused on the North American market.• Created a winning team that developed a market-leading ultrasound image and information management solution by working together with world-renowned cardiologists.• Achieved 2nd position in world-wide sales of cardiology informatics solutions sales.

Philips Semiconductors, Briarcliff, NY – Development ManagerPhilips Consumer Electronics Audio, Vienna, Austria – Development ManagerPhilips Consumer Electronics Audio, Vienna, Austria – Software Development ManagerPhilips Research, Eindhoven, The Netherlands – Group LeaderAgfa-Gevaert, Belgium & Waltham, MA – Software Engineer