Frank Guzzo Email and Phone Number
Frank Guzzo work email
- Valid
- Valid
Frank Guzzo personal email
As a senior-level executive with over 23 years of leadership experience, I bring a proven track record in driving business success across a variety of industries, including automotive, financial services, education, and technology. My expertise spans key areas such as strategic planning, sales and marketing, P&L management, team development, and negotiations with both internal and external stakeholders.Throughout my career, I've demonstrated a strong ability to lead and inspire teams, optimize operational efficiency, and deliver results that align with organizational objectives. I have a deep understanding of business performance, with a particular focus on financial analysis, margin growth, and cost reduction. Known for my communication skills, I simplify complex ideas and present them in ways that resonate with diverse audiences.I’ve achieved success by:* Providing divisional leadership and building high-performing teams aligned with strategic visions* Managing P&L statements and leveraging financial data to inform decision-making* Increasing profitability while driving operational cost reductions* Cultivating strong relationships with key stakeholders and negotiating successful outcomes* Leading change initiatives to enhance organizational efficiency and agility* Analyzing market trends and competitive landscapes to identify new growth opportunities* Solving problems through careful investigation, analysis, and decisive action* Developing and implementing policies and procedures to ensure strong organizational controls* Managing projects and resources to meet corporate objectives and deadlinesI am passionate about fostering collaborative environments, driving innovation, and helping organizations thrive in competitive and dynamic markets. My leadership is guided by a commitment to continuous improvement and the success of both individuals and the broader team.
Dealer Direct Canada
View-
Mergers And Acquisitions ExecutiveDealer Direct Canada Sep 2024 - PresentToronto, Ontario, CanadaLeveraged a vast network of automotive industry relationships, including dealers, investors, and bankers, to identify optimal transactional partners. Drove successful outcomes by conducting thorough due diligence, analyzing key industry-specific KPIs, and understanding macroeconomic factors affecting businesses. Led comprehensive business valuations using both financial and intangible assets, including people, processes, intellectual property, and competitive advantage. Collaborated closely with clients to enhance company positioning and maximize return on investment through tailored M&A strategies. -
Operations And Pricing ConsultantGift And Gourmet Sep 2023 - Sep 2024TorontoDeveloped and maintained an inventory aging and tracking system. Established pricing and margin analysis capabilities for a new business initiative.
-
National Sales ManagerNissan Canada Finance Inc Sep 2016 - Feb 2023Toronto Transformed a field team to a group of high performing financial consultants, building their value at every visit. Managed the field staff through a successful launch of a new brand, Mitsubishi Motors Financial Services. Designed and Implemented new Dealer Performance Packages, using Tableau and Sales Force technology. This helped the field staff and their efforts on giving better focused value-added services, strategic action plans and higher quality dealer visits. Increased customer satisfaction levels by implementing two new criteria. The first, a proper ratio of field staff to number of dealerships. The second was to create a dealership scorecard which highlights areas of opportunities at the dealership level. Introduced a new lease training manual and program, assisting F & I personnel to maximize dealership opportunity in building a sustained portfolio of customers. Trained the field team to analyze financial statements and deliver strategic comparisons to executive-level clients, highlighting potential avenues for growth and cost optimization. Executed comprehensive strategies aimed at enhancing satisfaction across all touchpoints, encompassing Employee Experience, Dealer Experience and Customer Experience Field team has been recognized as a company leader by JD Power and CADA survey’s, reflecting the commitment to customer service excellence.
-
National Manager Commercial Lending, Lcn, Tp And RemarketingNissan Canada Financial Services Inc. May 2012 - Aug 2016Toronto, Canada AreaIncreased portfolio and added various product revenue streams through the creation of a new lending division; enjoyed immediate client booming loyalty to other product lines and added revenue benefits. Strategically incorporated the Lease Customer Network, Transaction Processing, Remarketing and CPO groups to the lending division to streamline processes, improve teams focus, and bring customer service to a higher level. Developed a specialized training program for the operations phone teams, emphasizing the importance of customer calls as critical opportunities for enhancing sales performance and elevating the quality of customer service. Established state of the art pricing strategies and offers exclusively for Nissan Canada with minimal probability of being replicated by competitors. Effectively enhanced the positioning of all products, increased revenues, and profitability to $1.5 million in year one by bundling wholesale offers with retail business programs. Led sales of a SaaS-based inventory management system and other financial products and promotions to executive-level dealership clients. Negotiated and secured a Commercial Lending program, generating $200 million in product sales over the first two years. Actively participated with dealer network development department by leveraging wholesale products; assisted in bringing top tier national dealers to the Nissan network; raised profitability for the brand globally and market share from 4 to 6%. Maintained a customer satisfaction level of 90% (top two box score) through training, timely reporting, regular contact and quick problem resolution. -
Ceo And Educational ConsultantTutor Doctor Apr 2009 - Aug 2012Launched a regionally based educational franchise providing affordable one-on-one supplementary education to students and adults by offering in-home tutoring for families. Investigated and analyzed competitors and their services discovering a deficiency in tutoring programs for students needing one on one coaching. Developed and implemented a product offering that innovated against competition resulting in quick growth opportunities. Led and executed the creation of a joint venture between multiple GTA franchisees to enhance regional presence that increased revenues by 22% and reduced operational costs by $23,000.
-
Regional Director, North AmericaGlobal Visas Aug 2011 - Jan 2012Toronto, Canada AreaBuilt high-performance Inside sales team, attracting and retaining top talent to drive business goals, outperform targets and lead conversion ratios. Led a servicing team to give world class service within the North American market. Implemented successful sales and client services key performance indicators (KPI) to increase focus on attaining company’s objectives. Managed P&L results to become a self-sustaining region; educated staff in providing significantly enhanced customer service, handling client expectations and creating other lead generation lines. Established and managed key corporate alliances to increase lead generation and enriched company product offerings. -
Director, U.S. Account ManagementReal Matters - Solidifi Aug 2010 - Aug 2011Led servicing for Central South East United States bank customers, providing support for a SaaS-based appraisal ordering system to enhance operational efficiency and customer satisfaction. | Directed a team of 9 professionals. Raised volume of orders by 200% within a three month period for four of the top 50 lenders in the USA. Implemented client service KPI’s that resulted in an increased net promoter score, customer retention and referral of new lenders and brokers. Enhanced client services by cross-selling additional services, driving significant revenue and margin growth. Executed analysis of client’s internal processes to gather information on delivery time, quality products and by leveraging the use of technology, appropriate skill sets, and timely communication. Monitored client P&L to determine enrichments to the customer service process or offers to expand margin either through increased revenue or reduced expenses.
-
Director Wholesale Automotive Lending & Special CreditCibc Aug 2006 - Dec 2008Managed a 23-member team with a $ 150 million business operations, leading strategic development which included creating new revenue generating avenues, product development, client management, and new business development. Built a Centralized National Business Unit to service and sell lending products, including a SaaS-based inventory management system, achieving $100 million in new business in its first two years—marking the first time in ten years. The servicing team consistently achieved top customer service scores, with 97-98% in the top two box ratings. Created and improved products and features implemented a national sales force that increased sales to $120 million and retention levels of existing clients to 95% in the first two years. Launched a new lending offer to a particular consumer brand franchisee that was branching out into other product offers for their customer. Became first bank to provide and service the franchisees with this new product. Shaped a strategic direction and vision for a telephone banking escalation group and achieved a 15% increase within eight months in approving complex deals and the ability to review additional deals. -
Director, ProjectsCibc May 2006 - Jan 2007Supervised Credit Structuring Advisory Team (CSAT) which managed escalations of lines of credit, loans and small business.Reviewed challenging escalations and negotiated consensus across various departments within the bank.Recommended and implemented changes to CSAT which better leveraged their skills and knowledge bank wide which reduced the number of requests and enabled a better customer experience.Developed a long term strategy that would see future growth and sustainability of CSAT.Introduced an innovative product and its process known as, Asset Based Lending, to bank partners.Managed the initial implementation stage of Asset Based Lending throughout CIBC branches. -
Senior Manager, Pricing And Discretion Mgmt - Retail ProductsBank Of Montreal Jan 2005 - May 2006Performed reviews and recommendations for strategic direction to the ALCO team as required.Worked with marketing to develop the best product features or product combination for customer offers.Recommended changes to interest rates and fee levels, with due consideration for competitive factors, spread targets and other business objectives. Managed the process to change customer interest rates in all Bank and external systems.Developed, recommended and implemented a discretionary pricing framework that struck the proper balance among competitive factors, product and/or relationship profitability and incremental process for line officers.Developed, recommended and implemented pricing models and other tools to support spread management optimisation and ongoing analysis of pricing effectiveness to maximize sale.Delivered pricing and discretion models specificationsManaged the necessary support staff. -
Business SpecialistCibc 1991 - 1999 Redesigned and implemented a new process for cash coupon offers on a national basis that minimized fraud and reduced sales force work load. Engaged a 3rd party transaction processor that could meet our new policy and procedure needs. Fraudulent activity and losses stemming from offer were eliminated. Transparent process allowed sales force to service customer enquires faster. Prepared and analyzed Business and Marketing Plans for all new initiatives to be submitted for approval (i.e., PCF, AeroMortgage, Club Z Mortgage, Better than Prime, Cash coupon promotion).
Frank Guzzo Skills
Frank Guzzo Education Details
-
Business Management
Frequently Asked Questions about Frank Guzzo
What company does Frank Guzzo work for?
Frank Guzzo works for Dealer Direct Canada
What is Frank Guzzo's role at the current company?
Frank Guzzo's current role is Senior-Level Executive | Business Development & Mergers & Acquisitions | Driving Revenue Growth, Innovation, and Operational Excellence.
What is Frank Guzzo's email address?
Frank Guzzo's email address is f.****@****ers.com
What schools did Frank Guzzo attend?
Frank Guzzo attended Ryerson University.
What skills is Frank Guzzo known for?
Frank Guzzo has skills like Strategic Development And Execution, P&l Management, Sales Management, Outstanding Customer Service, People Management, Brand Management, Service Management, Team Building, Strategic Planning, Product Development, Negotiation, Team Leadership.
Not the Frank Guzzo you were looking for?
-
1cibc.com
-
1hotmail.com
-
Frank Guzzo
Canada1tutordoctor.com -
Frank Guzzo
Surrey, Bc
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial