Frank Brown Email and Phone Number
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I am a product management leader with 11+ years of experience driving innovation in fintech and investment technology, specializing in user-centric analytics platforms and scalable financial services solutions.Selected Accomplishments:• Led a five-person team as product owner of Capital One's Anti-Money Laundering Repository (AMLR), ensuring compliance by screening 99% of new customers within seven days, supporting all nine of the firm’s business lines.• Revitalized Madrone Analytics ($2M acquisition) as Solovis Fund Analytics, securing $250K in new revenue within six months through platform analytics and charting enhancements yielding high-profile LP onboarding.• Founded Wallet Warrior to address $137.5B in uncaptured credit card rewards. Launched a beta program with 57 testers across 19 Pittsburgh zip codes, supporting interactions with over 11,000 merchants. Pioneered an AI-driven classification system to optimize rewards, and securing a top-five placement in the McGinnis Venture Competition as one of CMU's leading graduate student-founded businesses.• Formed and led Carnegie Mellon’s graduate Venture Capital Investment Competition (VCIC) team while earning an MBA with a 4.0 GPA. Led the team to multiple competition victories, earning a seat at the world championships. Demonstrated expertise in evaluating early-stage companies and advising founders on positioning for success.I am passionate about building products that solve meaningful problems, enhance user experiences, and deliver measurable outcomes. I am particularly drawn to roles where I can leverage my entrepreneurial mindset and technical fluency to drive innovation in B2B and B2C fintech or investtech. When not working or studying, I enjoy triathlon, backpacking, skiing, and exploring Pittsburgh's restaurants and brewery scene. Please connect with me to discuss opportunities or collaborations.
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Senior Manager (Product Management)CaptechPittsburgh, Pa, Us
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FounderWallet Warrior Nov 2023 - Aug 2024• Founded Wallet Warrior to address a $137.5 billion market gap in credit card rewards optimization. Recruited and led a cross-functional team of 7, managing internal operations and collaborating with external partners to deliver a fintech app that increased user rewards by up to 250% without altering spending habits.• Developed the proprietary Pathfinder merchant classification system, leveraging APIs, web scraping, and OpenAI’s GPT-4 to generate merchant summaries. Designed a semantic search model using Hugging Face embeddings to map merchants to MCCs with high accuracy, training it by manually classifying over 3,000 merchants.• Executed a targeted market entry strategy in Pittsburgh, expanding coverage from 3 to 19 zip codes and facilitating interactions with over 11,000 merchants.• Launched beta application with 57 testers, achieving a 90% active user rate, and incorporating feedback to enhance user experience. -
Manager - Product Management, Anti-Money LaunderingCapital One Jul 2022 - Oct 2023Mclean, Va, Us• Led five-person software engineering team to manage internal Anti-Money Laundering Repository (AMLR) that screens 99% of new B2C and B2B customers across nine business lines within seven days.• Designed and implemented a deletion and archival process to reduce data storage by 50%.• Led team to validate customer data, identify discrepancies, and prioritize resolution. Collaborated with business lines to remediate issues, reducing data exceptions by 53% during the first six months of 2023.• Collaborated with co-brand credit card clients to integrate 2.4 million customer accounts into AMLR repository, ensuring successful onboarding of customers and compliance with regulations. -
Senior Product Management ConsultantCaptech Consulting 2021 - Jun 2022Richmond, Virginia, UsSelect Accomplishments:• Directed a 10-person team in the iterative design and development of Fargo, Wells Fargo’s AI-powered virtual banking assistant, mapping 1,000+ user utterances to app services to improve consumer banking accessibility and adoption.• Managed Capital One’s acquisition of 46 card servicing agents from retail partner Neiman Marcus, facilitating seamless transition of servicing operations for Neiman Marcus and Saks Fifth Avenue card portfolios into the bank.• Designed and planned a new Dallas office to house acquired agents, later adapting to a remote work model at Neiman Marcus’s request due to COVID-19, ensuring uninterrupted operations and agent retention.• Collaborated with 31 cross-functional teams at Capital One and retail partners to document partner intent and process flows, maintaining continuity and high service standards during card portfolio conversions.
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Product Management ConsultantCaptech Consulting Jul 2019 - 2021Richmond, Virginia, UsSelect Accomplishments:• Served as Process Engineer for the Kohl's payment remittance project at a top 10 US bank. • Liaised with bank associates and vendors, including Remitco and Fiserv, to design and document payment remittance workflows for the bank’s card partnership with Kohl's.• Verified all impacted Kohl's and bank associates received necessary training to execute their responsibilities successfully.• Implemented newly created payment processes which were used to process over 18 million payments totaling over $1.8 billion in first year after adoption.
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Senior Product ManagerSolovis 2018 - 2019Irving, Texas, UsSelect Accomplishments:• Led a seven-person development team and collaborated with Marketing, Sales, and Executives to define new features and formulate the product roadmap for Solovis Fund Analytics. Designed and delivered exposure visualizations and benchmarking tools, enhancing portfolio transparency for high-profile LP clients.• Rebranded and relaunched Madrone Analytics as Solovis Fund Analytics, addressing significant tech debt by refactoring 600,000 lines of code and integrating scalable solutions for data aggregation. Secured $250K in new revenue within six months through platform enhancements and client onboarding.• Identified and secured a partnership with a leading data aggregator to enable seamless cash flow and holdings streaming across 50+ custodial banks. Collaborated with Legal, Development, and Data teams to conduct schema mapping and negotiate service agreements, ensuring efficient data sourcing for the platform relaunch. -
Implementation LeadSolovis 2017 - 2018Irving, Texas, UsSelect Accomplishments:• Served as the lead implementation analyst for 11 health care systems, outsourced chief investment offices, family offices, and university endowments with portfolios exceeding $27.0 billion.• Consulted with client investment and operations teams on creating portfolios in Solovis based on reporting and analytics needs, managed implementation project cycles and data analyst workflows to ensure timely completion of onboarding.
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Investment Performance Analyst - Team LeaderCambridge Associates 2016 - 2017Boston, Ma, Us• Managed a team of four investment analysts reconciling historical client data. Created functionality mock-ups, prioritized sprints and performed weekly UAT for the portfolio set-up tool. Led Optica Performance training sessions for 50+ analysts.• Supervised the portfolio migration of 189 clients to Optica Performance increasing accuracy and efficiency of report generation. Singlehandedly proofed all blended and asset-based benchmarks for each client to ensure accuracy.• Collaborated with external developers to define requirements and add new functionality for the portfolio set-up tool resulting in identification and correction of benchmark errors as well as the creation of combined reports from PST and the Optica Performance reporting platform.• Selected to serve on the Global Liaison Team, supporting urgent global operational needs in Singapore and London. -
Investment Performance AssociateCambridge Associates 2015 - 2016Boston, Ma, Us• Primary long-only, hedge fund and private investment performance analyst for 18 client portfolios with assets ranging from $65.1 million to $2 billion. Prepared monthly, quarterly and annual client reports detailing performance drivers and investment exposure. • Worked with the data entry department to ensure accurate client performance data, performing quality control reviews. Collaborated and communicated with analysts and investment teams in U.S., Singapore, Beijing, Sydney and London offices, producing quarterly performance commentary adopted for use in five international offices. • Swiftly promoted twice from Investment Performance Associate to Investment Performance Analyst within one year and from Junior Investment Performance Associate to Investment Performance Associate in nine months.• Saved time and resources by identifying and removing 763 pages of unused index returns, historical manager returns and portfolio holding information.• Identified and corrected potentially costly enterprise-wide benchmarking errors through meticulous reconciliation of assigned client accounts. Initiated and assisted with a new and improved departmental reconciliation tool for asset-based benchmarks.
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Junior Investment Performance AssociateCambridge Associates 2014 - 2015Boston, Ma, Us
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Chinese Language Flatnet TutorKenyon College Aug 2013 - May 2014Gambier, Oh, Us• Provided individual academic support for entry-level Chinese students, referred by the faculty -
Chinese Language Apprentice TeacherKenyon College Aug 2013 - Dec 2013Gambier, Oh, Us• Worked closely with the Chinese department to develop lesson plans and independently conducted weekly grammar and vocabulary drill sessions for Intensive Introductory Chinese• Prepared and taught 3 one-hour lessons each week to 8 students
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Global Procurement Office InternThe Kraft Heinz Company Aug 2012 - Dec 2012Chicago, Il, Us• Evaluated and presented potential new Chinese suppliers for Heinz affiliates in the Netherlands, Indonesia and Japan to source new Heinz products and reduce cost.• Researched the Chinese agriculture industry and economic conditions; created report on crop pricing outlooks estimating a 16% increase in input prices; Crop Pricing Analysis adopted by GPO Director for budget allocation of Fiscal 2014.• Translated crucial market information on a daily basis from Mandarin to English for global headquarters.
Frank Brown Skills
Frank Brown Education Details
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Carnegie Mellon University - Tepper School Of BusinessAnd Business Technologies -
Kenyon CollegeChinese Area Studies
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Harvard Business School OnlineAnd Financial Accounting
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Cet Academic ProgramsMandarin Chinese
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Middlebury Language SchoolsMandarin Chinese
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High Mountain InstituteLeadership
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Shady Side AcademyHigh School Diploma
Frequently Asked Questions about Frank Brown
What company does Frank Brown work for?
Frank Brown works for Captech
What is Frank Brown's role at the current company?
Frank Brown's current role is Senior Manager (Product Management).
What is Frank Brown's email address?
Frank Brown's email address is fh****@****ail.com
What is Frank Brown's direct phone number?
Frank Brown's direct phone number is +141252*****
What schools did Frank Brown attend?
Frank Brown attended Carnegie Mellon University - Tepper School Of Business, Kenyon College, Harvard Business School Online, Cet Academic Programs, Middlebury Language Schools, High Mountain Institute, Shady Side Academy.
What are some of Frank Brown's interests?
Frank Brown has interest in Chinese, Economic Empowerment, Education, Economics, Poverty Alleviation, Strategy Consulting, Health.
What skills is Frank Brown known for?
Frank Brown has skills like Mandarin, Microsoft Office, Powerpoint, Economics, Microsoft Excel, Research, Leadership, Microsoft Word, Teamwork, Data Analysis, Team Leadership, Market Research.
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