Frank Hermans

Frank Hermans Email and Phone Number

Senior Internal Auditor at Fluvius @ Fluvius
hasselt, limburg, belgium
Frank Hermans's Location
Ghent Metropolitan Area, Belgium
Frank Hermans's Contact Details

Frank Hermans personal email

n/a
About Frank Hermans

Experience:- manager of technical, commercial and/or administrative teams in a technical environment- implementation of proces-related improvements (cost reduction)- people-management skills- broad range of technical interests- conceptual thinker (out of the box)* customer focussed* good analytic skills* flexibel* structured & well organisedSpecialties: Leading a technical, commercial and/or administrative team in a technical environment, focussed on short, middle and long-term improvements.

Frank Hermans's Current Company Details
Fluvius

Fluvius

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Senior Internal Auditor at Fluvius
hasselt, limburg, belgium
Website:
fluvius.be
Employees:
2651
Frank Hermans Work Experience Details
  • Fluvius
    Senior Internal Auditor
    Fluvius Feb 2022 - Present
    Melle, Vlaanderen, België
    View
  • Fluvius
    Internal Auditor
    Fluvius Jan 2020 - Feb 2022
    Melle
    View
  • Fluvius
    Business Proces Analyst - Werken Aan Aansluitingen
    Fluvius Jul 2018 - Jan 2020
    Flanders - Belgium
    Fluvius is het nieuwe netbedrijf dat op 1 juli 2018 is ontstaan uit de fusie van Eandis en Infrax. Fluvius wordt het grootste intergemeentelijk bedrijf van Vlaanderen en levert nutsvoorzieningen aan overheden, gezinnen en bedrijven in alle 308 Vlaamse gemeenten. We zijn actief als beheerder van de distributienetten voor aardgas en elektriciteit, riolering, kabeldistributie en warmte.
    View
  • Eandis
    Business Proces Analist - Werken Aan Aansluitingen
    Eandis Sep 2016 - Jan 2020
    Melle - Mechelen
    View
  • Eandis
    Projectmedewerker
    Eandis Jan 2015 - Sep 2016
    Merelbeke
    - Roll-out of new webbased WFM tool ORION- collect & analyse business-requests- write specifications for new business tools
    View
  • Eandis
    Teamleader Backoffice Aansluitingen
    Eandis Jan 2011 - Dec 2014
    Gent Area, Belgium
    => managing team of 40 FTE's (mixed technical/administrative)=> implemented reportingsystem based on dynamic throughput time=> focus on forecasting workload=> preparation and coördination of E2E testing on new SAP software-implementation
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  • Wavin Belgium Nv
    Manager Sales Backoffice
    Wavin Belgium Nv Mar 2007 - 2010
    => managing mixed team of 20 FTE's (technical/commercial/administrative)- integration of 2 sales units into 1 structure- reporting of Sales related KPI's (SAP-BW), interpretation and definition of needed actions- close review and optimalisation of administrative processes (improvement billing proces + cost-reduction)- review and improvement of complete order-to-cash proces- put in place of basic quality assurance system (registration of non-conformities incl. reporting and initiation of PDCA principle)- key-user SAP R3 (sales)
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  • Sgs Belgium Nv
    Teamleader Electricity
    Sgs Belgium Nv 2005 - 2007
    => managing team of +/- 12 technical inspectors 'Electricity'- management certification-files of employees and their personal development plans- close follow-up of master projects- optimalisation of administrative procedures concerning technical reports- development of new proces for pro-active management of recurrent and non-recurrent technical audits
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  • Radio Holland
    International Service Manager
    Radio Holland 2004 - 2005
    - organisation of technical services on board of vessels- analysation and optimalisation of Warranty-procedure
    View
  • ---
    - Sabatical Year -
    --- 2003 - 2004
  • Telenet
    Quality Assurance Manager
    Telenet 2002 - 2003
    - initiate basic "quality as experienced by our customer" training- roll-out of training within Customer Operations Department (+/- 330 persons / 30 sessions / 1/2 day)- perform basic quality-audit
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  • Telenet
    Manager Technical Training
    Telenet 2001 - 2002
    => Managing a team of 5 FTE's- initiate and build "Manual for Telenet Repair-technicians"- review training- and certificationprocedure for all repair-techs- initiate and put into place of new evaluation-system for technicians incl. individual and general performance reporting
    View
  • Telenet
    Manager Repair Services
    Telenet 1999 - 2001
    - definition, building and further development of repair-organisation- technical management of 120 external repair-technicians (sub-contracting)- implementation of field-meetings- POC for "intercommunales" regarding specific customer-related techical issues- monitoring and planning of needed resources (i.c.w. technical dispatch)- exception-handling (VIP)- focus on personal development of SWAT-teammembers (delegation of technical tasks and responsabilities)
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  • Telenet
    Swat Supervisor
    Telenet 1998 - 2001
    - coaching of technical SWAT team (+/- 12 FTE) ("SWAT" as well educated and well equipped special repair-technicians)- providing 2nd line support for technical helpdesk + adaptation into technical procedures and work-instructions
    View
  • Vdh Electronics & Engineering
    Project Manager
    Vdh Electronics & Engineering 1991 - 1997
    - purchasing of electronic components- managing (outsourced) production processes- organisation of after-sales activities (warranty, repair,...)

Frank Hermans Skills

Process Improvement Training Project Planning Outsourcing Management Integration Quality Assurance Team Management Coaching Customer Satisfaction Telecommunications Business Process Improvement

Frank Hermans Education Details

Frequently Asked Questions about Frank Hermans

What company does Frank Hermans work for?

Frank Hermans works for Fluvius

What is Frank Hermans's role at the current company?

Frank Hermans's current role is Senior Internal Auditor at Fluvius.

What is Frank Hermans's email address?

Frank Hermans's email address is fr****@****enet.be

What schools did Frank Hermans attend?

Frank Hermans attended Luca School Of Arts, Vti Dendermonde.

What skills is Frank Hermans known for?

Frank Hermans has skills like Process Improvement, Training, Project Planning, Outsourcing, Management, Integration, Quality Assurance, Team Management, Coaching, Customer Satisfaction, Telecommunications, Business Process Improvement.

Who are Frank Hermans's colleagues?

Frank Hermans's colleagues are Nico Smolders, Wim Vets, Pieter Vandenbergh, Marginet J., Elias De Smet, Linde Van Zantvliet, Joren Vanrobaeys.

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