Overseeing a staff of thirteen, manage the day-to-day operations of a lift truck and commercial equipment distributor. Responsible for dispatch, field service, in-house repair and rebuild, inventory control and parts.Account Management for such diverse accounts as International Paper, IBM, Omya, Georgia Pacific, and Mold-Rite Corporation.

Overseeing a staff of three, responsible for all aspects of managing a lighting showroom warehouse, inclusive of Inventory Management, product movement and binning, RGA's, product display, and cycle counts.

Provide support to the Showroom Manager. Work the sale floor and manage the Corporate On-Line Retail Site.

Manage the day-to-day operations of New England’s premier, award winning decorative lighting showroom. Overseeing a staff of seven, full profit and loss responsibility. Critically acclaimed for providing superior customer service and support. Consistently ranked in the top 10% for individual sales. Played a key role in the implementation and management of a distribution management software package at the branch level. Provide computer systems and web site support and maintenance as well as direct marketing services.

Teach Operations Management to juniors and seniors. Specific areas of concentration in Operations Strategy, Process Design Strategies, Total Quality Management, Six Sigma, JIT and Lean Systems, Process Analysis and Performance, Supply Chain Strategy, Sales and Operations Planning, Resource Planning, Scheduling and Inventory Management. Received 4.52 of a maximum 5 points in the student course evaluation, one of the highest ratings received by an Adjunct Professor.

Redesigned the inventory system to efficiently handle large volume returns while decreasing processing time by over 50%. Redesigned facility layout to provide more efficient product handling and storage, improve ergonomics, and increase capacity by over 60%. This project was completed under significant organizational duress and extremely tight time lines.

Managed the operational, technical and administrative efforts of a staff of 12. Responsible for systems integration, customer & technical support and supply chain management functions inclusive of production, purchasing, materials, inventory control, logistics, MRP, vendor contracts, and order fulfillment. Chairperson, ECO Committee, Critical Issues Committee, Safety Committee, and Contracts Administration Committee. Selected as Project Manager on four projects that had a significant impact on the organization. Additional management responsibilities in the areas of corporate facilities, travel, security, and safety. Led a cross-functional project team that launched the company's premier satellite delivered aviation flight-briefing service on time and within budget. Over 3000 units have been installed generating revenues in excess of $7Million. Designed and implemented new internal operational procedures that resulted in the successful outsourcing of over 95% of Weather Services International’s product line of sophisticated, high end On-Air Media Broadcast, Energy Utilities and Aviation products to third party vendors. Implementation of these new processes resulted in an annual savings of over $1 million. One of five team leaders for a new product rollout, achieved a 100% customer satisfaction rating with zero returns.

Directed the service operations of a multi-branch point of sale and systems integration company. Managed the efforts of 10 Directors & Managers and 70 technicians. Streamlined operations and reduced operating expenses by 50% eliminating one level of management.

Managed technical support, field engineering, production, materials management and accounts receivables while overseeing a staff of 5 managers and 60 technicians in six regional offices. Additional responsibilites as Branch Manager and Assistant to the Executive Vice President. Developed and implemented a sales training program that was responsible for a 30% increase in new accounts. Developed and implemented an order re-route distribution system, reducing late deliveries by 90%, reducing staff by 10%, and saving in excess of $250,000.