- Develop territory, market penetration and sales execution strategies to consistently attain and exceed goals- Drive account growth and new account acquisition through face-to-face contact and effective sales strategies.- Research and analyze territories to identify key markets, customers and the competition- Generate & Manage sales for a portfolio of accounts- Build Relationships with Accounts within a territory- Manage and solve conflicts with Accounts- Interact and coordinate with the sales team and other staff members in other departments working on the same accounts- Understand the customer's needs and guide them through the sales process- Expanding the number of opportunities with differentpotential customers in your territory- Assisted in the design and implementation of a Customer Relationship Management program- Other responsibilities as defined

- Develop territory, market penetration and sales execution strategies to consistently attain and exceed goals- Drive account growth and new account acquisition through face-to-face contact and effective sales strategies.- Research and analyze territories to identify key markets, customers and the competition- Generate & Manage sales for a portfolio of accounts- Build Relationships with Accounts within a territory- Manage and solve conflicts with Accounts- Interact and coordinate with the sales team and other staff members in other departments working on the same accounts- Understand the customer's needs and guide them through the sales process- Expanding the number of opportunities with differentpotential customers in your territory- Assisted in the design and implementation of a Customer Relationship Management program- Other responsibilities as defined

- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established hotel standards- Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel- Critically review reports of occupancy and revenue, partner with revenue management professionals to analyze trends and implement changes to maximize room revenue- Maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.- Handle associate issues appropriately and in conjunction with human resources- Participate in community affairs and maintain positive public image for hotel- Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.- Create specific, measurable, achievable, realistic, and timely action plans to drive culture of guest service and remedy guest service deficiencies.- Oversee sales department operations, and regularly participate in sales calls/client visits.- Participate in Chamber of Commerce and local associations to network with members of the neighborhood/community.- Perform other duties as requested by management.

- Supervise Team Members performing front desk duties as required, including: greeting guests, answering the telephone, performing guest transactions and operating the front office computer systems.- Ability to explain resort products, services and other information about the resort as requested.- Greet guests warmly and perform registration procedures.- Provides supervisory assistance to all Front Office Team Members when dealing withescalated situations. Assist guests with issues and complaints, with empathy and a focuson guest satisfaction.- Assist with recruiting, selection and training of front desk, reservations and night auditstaff.- Work closely with staff to ensure high-quality customer service.- Resolves and communicates all customer service issues to General Manager and resortleadership.- Ability to assist with departmental training initiatives- Coordinate the scheduling, reporting and accounting procedures.- Facilitate guest departures providing accurate statements and ensuring guest satisfactionand collecting all payments due.- Attend meetings and training as requested.- Other duties as assigned.

- Responsible for all areas of the food & beverage operations- Ensure all customers are provided with outstanding service- Ensure kitchen, restaurant, and bar operations are opened and closed according to policy- Responsible for ordering supplies, and inventory control and establishing relationship with suppliers ensuring the business receives competitive terms- Responsible for food hygiene, and health and safety issues- Responsible to assist in menu planning, development and meal specials- Ensure all kitchens and eating areas are organized and maintain a high level of cleanliness - Provides leadership and guidance to all team members- Ensure proper cash management controls are followed by all food & beverage staff members, as per policy- Responsible for food quality, and presentation- Ensure the food & beverage operations are properly staffed with trained competent individuals- Maintain all liquor regulations- Adhere to all government guidelines for proper and safe food and beverage service - Ensure waste is minimized and properly recorded- Participate on committees to assist with event details, and other special requirements - Responsible for report generation on a per needs, monthly and fiscal basis- Other duties as assigned by the Food & Beverage Manager