• Led Regulatory Compliance: Directed comprehensive legal strategies on healthcare benefit regulations, ensuring compliance across all company operations, which safeguarded the organization from potential legal liabilities and enhanced its regulatory standing.• Stakeholder Engagement: Fostered strong relationships with regulators and industry stakeholders, leading to collaborative engagements that bolstered Premera’s positive reputation and influence within the healthcare sector.• Cross-Functional Legal Support: Delivered precise and actionable legal advice to diverse internal teams, including Regulatory Affairs, Sales, and Customer Service, ensuring seamless adherence to legal standards and contributing to the successful execution of business initiatives.

Review, coordinate and formulate organizational responses to regulatory proposals and actions, including communicating regulatory developments and guidance to appropriate business entities and stakeholders within Kaiser Permanente.In conjunction with Kaiser Permanente stakeholders, develops policy on key issues of operational and strategic importance. Ensures the coordination of Kaiser Permanente policy positioning and response between state and federal issues especially with regard to regulatory oversight of commercial health insurance, care delivery and government sponsored and subsidized programs.

Provided consulting to the Commercial Benefits Committee stakeholders on different proposals that impacted the health plan and other areas of Kaiser Permanente Washington. Facilitated committee meetings, presented proposals, data findings and impacts to senior stakeholders. Once a proposal had been passed by the committee, passed the information onto another project manager to help implement the process within the organization.

• Contract Language Innovation: Developed and updated contract language to reflect new benefits and products, ensuring market alignment and strategic objectives, and resulting in a 30% increase in client satisfaction.• Template Management: Designed and managed a comprehensive library of contract templates, which streamlined the contract development process and increased operational efficiency by 25%.• Regulatory Liaison: Acted as the primary liaison for state and federal regulations, overseeing annual submissions to the insurance commissioner and ensuring 100% compliance with all regulatory filing deadlines and standards.

•Worked closely and built relationships with candidates, recruiters, hiring managera and other human resources professionals in support of the business hiring needs and goals.• Managed the flow of candidates through the recruitment process, from scheduling interviews to onboarding new employees. • Process Optimization: Streamlined the medical screening and documentation process for new hires, reducing onboarding time by 20% and ensuring strict adherence to health compliance standards.