Frankie L. Email and Phone Number
Dynamic thought leader, well-respected, and highly accomplished Sr. Aviation ProjectManager with 28+ years of productive experience delivering complex, global field serviceoperations, multi-vendor aviation maintenance projects, and executing technical strategies forquality control in the aerospace industry. Relied upon for ability to explore newest technologiesand stays current with Quality Management Systems industry’s best practices while completingprojects and fulfilling organizational goals in a cost-efficient and timely manner.Summary: Field Services Programs Management (Aviation). Proven track record of driving global field service operations in aviation-related capacity, using emerging techniques and all applicable engineering codes/standards and their applications to boost operational output and increase project effectiveness. Proactively uses expertise to monitor and control projects by enhancing continuous improvement with respect to safety management, budget, resource deployment, and quality compliance to ensure satisfactory execution. Continuous Process Improvement. Passionate about driving best practices to coordinate and collaborate with diverse teams spearheading continuous process improvement to meet key milestones on major field service programs. Leverage advanced knowledge to deliver keen insight and streamline processes. Possess a proven ability to anticipate unique requirements or potential road-blocks in all situations. Strategic, multifaceted professional with clear understanding of aircraft maintenance. Sustainable Solutions Delivery. Aptitude for consistently meeting and exceeding sales quota, goals and activity expectations through maintenance of valuable relationships with clients and potential customers. Highly experienced in developing sales & business development procedures and client engagement approaches that achieve excellence in driving organizational value. Proficient at resolving business challenges with innovative solutions, systems and process improvements that increase efficiency, and customer satisfaction. Integrity/Strategic Leadership. Well-rounded leader with strong interpersonal relations, expert at leading and mentoring teams, performing operational analysis, and execution of inspection engineering supervision. Have a demonstrated track record of outstanding service; a calm, dependable professional who devotes every effort to achieving the best results.
Rolls-Royce
View- Website:
- rolls-royce.com
- Employees:
- 24199
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Head Of Deployed Services North AmericaRolls-Royce Nov 2021 - PresentIndianapolis, Indiana, United StatesLead field teams through time-sensitive projects by structuring a performance improvement plan and managing the process through to completion. of varied instructional curricula in accordance with specified goals and Federal aviation and military standards. Set strategy and vision for all US Defense Field Services Programs in North America, leading a global team of 94 Field Service Representatives and 11 Managers in 14 different countries. Synthesize meaningful insights from data, facts, and discussions with aircraft manufacturers & 35+ major engine/aircraft operators. Devise hands-on, relevant experience through consulting or industry projects in: direct & indirect cost transparency, margin management, pricing, and product rationalization. Update knowledge with emerging technologies in Field Services, aircraft engine maintenance practices, and service engineering. -
Head Of Ae Deployed ServicesRolls-Royce Jan 2002 - Nov 2021Indianapolis, Indiana AreaFormulated strategy and vision for AE Services Programs with focus on maximizing long-term support agreement availability and profitability for the C130J Hercules, C27J, Shinmaywa US1, V-22 Osprey and Embraer 145 Programs.Oversaw AE Deployed Services strategy and recruitment while managing 56 team members, amounting to more than 50% of the entire US Deployed Services Team/All Programs. Spearheaded a global team of 56 Field Service Representatives and 7 Managers. Increased overall propulsion mission rates by 12%. Facilitated high performance culture for 200+ students from all facets of Rolls-Royce to including manufacturing, program, and services functions. Handled mobile communications strategy for Defense Sector Field Service Representatives to improve connectivity Improved service offerings and customer experience through continuous innovation, internal processes streamlining. Led Field Service Representative competency standard rewrite of Work Instruction in the US for Deployed Services. Drove Deployed Services personnel in resolution of O & I Level Customer Issues in line with customer requirements and Resolve Customer Issue principles. Identified opportunities for high trust teamwork through analysis of business needs and relationships that guaranteed improved results and success -
Gas Turbine / Helicopter Powerplant Repair TechnicianUs Army Jan 1995 - Jan 2004 -
Senior Service EngineerCummins Inc. Jan 1997 - Jan 2002Columbus, IndianaCummins is a corporation of complementary business units that design, manufacture, distribute and service diesel engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systemsSupported worldwide Cummins Inc. Dealer and Distributor network. Provided investigative data analysis reporting for emerging product issues, utilizing a multitude of analysis, measurement and database tools. Participated in Product Quality Committees, parts and service initiatives and Six Sigma projectsOversaw the management of all warranty part returns for the mid-range, medium and heavy-duty product lines. These warranty part returns were specific to seven step problem resolution processes. This program was a key player with the Signature 600 series new product introduction and a concept engine with customer expectations of having reliability of “million mile” engineTeam was winner for Chairman’s Six Sigma Quality Award in 2000Program realized a cost avoidance of approx. $2.8 M per year
Frankie L. Education Details
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3.9 / 4.0 Gpa -
3.75 / 4.0 Gpa -
Faa Airframe And Powerplant License -
Faa Commercial Instrument Pilot -
Project Management InstituteProject Management Professional Certification -
3.9 / 4.0 Gpa
Frequently Asked Questions about Frankie L.
What company does Frankie L. work for?
Frankie L. works for Rolls-Royce
What is Frankie L.'s role at the current company?
Frankie L.'s current role is Respected as a dynamic business and creative solutions provider delivering impressive bottom-line results..
What schools did Frankie L. attend?
Frankie L. attended Indiana Wesleyan University, Purdue University, Faa Airframe And Powerplant License, Faa Commercial Instrument Pilot, Project Management Institute, Vincennes University.
Who are Frankie L.'s colleagues?
Frankie L.'s colleagues are Heather Johns, Donna Androne, Rolf Hepsø, Stephen Mcilmoyle, Jane Clissold, Andy Brown, Richard Dudley.
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Frankie Lee
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